Dear Everyone,
The talk announced below benefited a great deal from your (plural)
contributions to discussions over the past year. If you live near near
Racine, WI, USA, please come and see what I've made of it. A synopsis
will be available after 1/15/00. But I won't post it :)
Jay
Beyond SPC to Improve the Whole Corporation: Using basic
principles to delight customers, employees and stock holders
Presentation by Jay Warner
January 13, 2000 -- American Society for Quality Section Meeting
Statistical Process Control was 'invented' 75 years ago this year.
Adding a few new developments, we discover the fundamental
concepts of feedback and measurement are new and useful again
today. People in sales, marketing, and production show renewed
focus on delighting customers, with predictable improvements
in corporate profits.
Improved product performance and profit margins - Jay Warner
will show how we can get these plus increased worker
effectiveness, using system concepts and feedback control
examples that every manager can apply.
Jay Warner received degrees in Physics from the University of
Massachusetts - Amherst, and in Metallurgy from Iowa State
University. He is a member of the 1999 Wisconsin Forward
Award Board of Examiners. He developed the A2Q Method�,
a technical problem solving procedure for working engineers.
Warner Consulting, Inc. celebrates its twelfth anniversary in
2000.
Who: Jay Warner, Ph. D., CQE, CQA, is Principal Scientist
with Warner Consulting, Inc., Racine, WI. He consults
with companies on product and profit improvement.
What: American Society for Quality - Racine, Kenosha and
Walworth Chapter meeting.
Where: Casa Capri Restaurant, 2129 Birch Road, Kenosha, WI
53140
When: January 13, 2000, Social hour, 5:00 pm, Dinner ($15) at
6:00, Program (no charge) at 7:00 pm
For reservations, call (262) 552-6690.
Hope to see you there,
Jay
--
Jay Warner
Principal Scientist
Warner Consulting, Inc.
4444 North Green Bay Road
Racine, WI 53404-1216
USA
Ph: (262) 634-9100
FAX: (262) 681-1133
email:
quality@a2q.com
web:
http://www.a2q.com
The A2Q Method (tm). What do you want to improve today?