(Please excuse the cross posting to ODNet and MG-ED-DV)
There's a free, basic guide to management and supervision at the
following address:
http://www.mapnp.org/library/mgmnt/prsnlmnt.htm
This guide is basic, yet comprehensive, in nature to be useful to new
managers and supervisors. Each topic includes references to Web
addresses that provide additional, advanced, free information regarding
that topic.
I'd appreciate any suggestions sent to me at
mcnam007@tc.umn.edu
Thank you!
TABLE OF CONTENTS
Introduction to Management and Supervision
--- What is "Management"? What do Managers Do?
--- What is "Supervision"? What Do Supervisors Do?
Core Skills in Management and Supervision
--- Problem Solving and Decision Making
--- Planning
--- Delegation
--- Basics of Internal Communications
--- Meeting Management
Designing the Organization and Staff
Staffing
--- Defining a New Job Role
--- Hiring (Advertising, Screening and Selecting)
--- Building Teams
Employee Training
--- Orienting New Employees
--- Job Training
Employee Performance Management
--- Setting Goals
--- Observing and Giving Feedback
--- Conducting Performance Appraisals/Reviews
--- Addressing Performance Problems
--- Firing Employees
Personnel Policies
--- Developing Personnel Policies
--- Developing an Employee Manual
--- Sample List of Personnel Policies
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- FREE MANAGEMENT LIBRARY at
http://www.mapnp.org/library/topics.htm
- Carter McNamara, MBA, PhD, Minneapolis, MN; email:
mcnam007@tc.umn.edu
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