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Human-centered computers cannot replace the love of F2F profs

  • 1.  Human-centered computers cannot replace the love of F2F profs

    Posted 08-22-2001 08:54
    Mg-Ed-Dv invites information on interesting Mgt Ed articles & books
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    The Chronicle of Higher Education Online today had an article on a new book
    on human-centered computers. The CHE writer Florence Olsen began:

    Suppose computers were all around you, like oxygen. And suppose using those
    computers was as easy as breathing. That's the idea behind the Oxygen
    Project, a five-year, $50-million research effort by the Massachusetts
    Institute of Technology's Laboratory for Computer Science and the M.I.T.
    Artificial Intelligence Lab. Its goal is to redesign computers to make them
    easier to use.
    The Oxygen project is now the subject of a book by Michael L. Dertouzos, the
    director of M.I.T.'s computer-science laboratory. In The Unfinished
    Revolution: Human-Centered Computers and What They Can Do for Us
    (HarperCollins, $26), Mr. Dertouzos says the United States could achieve a
    300-percent increase in productivity in the 21st century if computers were
    easier to use. Such gains in productivity would be achieved by processing
    information more efficiently. Even professors and graduate students, he
    says, could accomplish many routine tasks in a fraction of the time they now
    take.

    The 250 researchers involved in the Oxygen Project are building hardware and
    software prototypes for what they refer to as "human-centered computing."
    Next year they will begin testing the prototypes. So far, the research has
    produced two types of hardware, Mr. Dertouzos writes.

    The Handy 21 -- for "21st century" -- is a hand-held, battery-powered device
    that can be reprogrammed in an instant by downloading software to perform
    different functions. With the appropriate software, it can become a computer
    on a high-speed network, a cell phone, a two-way radio, an FM or AM radio,
    or a television. It has no keypad because it understands human speech.

    A second type of hardware, the Enviro 21, is a stationary computer that
    could be installed in the walls of offices and other places where people
    spend much of their time. It is flexible, like the Handy 21, but it has more
    powerful processors and a capacity to store large amounts of information. It
    would have connections to the Internet and to other networks, as well as to
    fax machines, electronic whiteboards, printers, scanners, cameras,
    microphones, and other hardware accessories.
    ....
    Ideas and terms thrown around in the rest of the article include

    "speech switch"
    "prerecorded speech fragments spoken by a real person."
    "the Internet will become a thousand times faster than it is today, and the
    price of a billion bytes of storage capacity will fall to less than $1.
    People and institutions will pay monthly subscription fees to
    software-service providers instead of purchasing software or software
    licenses, as is the common practice of institutions today."
    'creating computers that have common-sense intelligence is impossible in the
    foreseeable future,"
    "Nor can distance education, mediated by computers and computer networks,
    substitute for a traditional education, he added. "Don't forget the impact
    that love has on education," said Mr. Dertouzos, a native of Greece, as he
    explained what distance education lacks. "If you are loved by your
    teacher -- and I mean this in the most innocent and Platonic sense -- if
    your teacher really cares for your well-being -- and you know that because
    your teacher will ask about you, will scold you for not doing the right
    thing, and will give you stories about why you should do this or do that --
    the learning can be unbelievably different."
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