I am using an ePack of ancillary material for a Prentice-Hall (Pearson)
textbook and find the technical support to be out of alignment with
expectations. I invite you to post to Mg-Ed-Dv your experience with
electronic ancillary items and their support.
Cybercollegially,
Charles Wankel
St. John's University, New York City
wankelc@stjohns.edu