I've just joined the List in my role as facilitator for a group of
industrial managers in the Hampton Roads, Virginia region. Purpose of
the group is to learn best practices from each other, and that means
that they first must learn a common framework of qualtiy management
concepts. I guess it amounts to developing a learning organization on a
large scale.
Most of the managers are eager to learn but not to be taught. They like
having a structured frame of reference to discuss issues of
productivity, but have no time for lengthly curriculums and seminars.
The feedback loop of value for what we do is extremely short. I conduct
monthly workshops as a means of presenting ideas in a live setting, and
then distribute the discussion material as notes via email or fax. We
have a web site to collect all of the material and hopefully develop
into a tool for discussion among participants.
Anyone wishing to benchmark productivity issues or join our discussions
is welcome.
Seth Pillsbury
www.hrqmc.com
hrqmc@pilot.infi.net
Virginia Beach, Virginia