On Thu, 13 Feb 1997, Bill Snavely wrote:
/clipped/
> This really scares me - there is a lot of research on communication
> apprehension - it is not a joke at all to about 20% of the population.
As someone who deals with communication apprehension (CA) in my role as an
instructor of communication, (group and public speaking), I would say that
that 1/5 number is misleading because it includes the entire range of
CA behaviors, not just the severly CA.
A class of 55 is a bit large to expect a large amount of interaction.
However, one of the techniques I use is to learn the names of those who
sit on the back row and begin by asking for their opinions. The benefits
are two-fold. The students get the idea that the back row is not a safe
place to duck out of conversation, and conversation flows through the rest
of the class giving them the idea that communication in class is an
expected part of the learning experience.
The danger/hazard of not pushing them into conversing on topic is a hidden
arrogance on the part of some students summarized by a "I know what I
think/feel is right. I don't care about what others have to think/say
about it"-attitude. This is tantamount to preparing them to sabotage a
hard-won group decision later on when they suddenly voice their objections
to the solution presented.
If I understand correctly, business indicates that it needs people who can
communicate with other people, customer, stakeholders, etc. There are
many who think that if they have strong writing skills that they will be
successful, or that if their spreadsheet projection has a high correlation
to an outcome they will achieve some notoriety in their firm. They are
correct, but in the back cubicle is where they are likely to be located.
To those who lay faith in the written word, remember after the briefs are
filed, the Supreme Court hears ORAL arguments from lawyers because a
written word is a sitting duck for an ORAL argument. And, to the
spreadsheet wizards, I have yet to hear a number speak for itself.
With a student's career change predicted at 5-7 during a lifetime, CA is
not a luxury that we should allow our students to indulge themselves with.
______________________
Great Optimism,
Dutch Driver
Dept. of Communication
McMurry University
Abilene, TX
ddriver@cs1.mcm.edu