Posted for the Clemmer Group:
Given the overwhelming response to our recent Executive Briefing held in
Toronto, we have scheduled a series of "Pathways to Performance" Executive
Briefings across Canada. If you can attend, we'd love to have you join us.
These sessions have filled up very quickly, so if you can join us, you may
want to register soon, by e-mail, phone or fax.
If you know of a colleague that might be interested in attending, please
forward this information to them. If you belong to an association, group,
or listserv for whom this information may be relevant, please post it.
We hope to see you at one of our sessions,
The Executive Briefing Team
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Phone: (519) 748-1044 Fax: (519) 748-5813
http://www.clemmer-group.com
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Pathways to Performance
Executive Briefings
Vancouver - April 1, 1997
The Westin Bayshore Vancouver
1601 West Georgia Street, Vancouver, British Columbia
Calgary - April 2, 1997
The Westin Hotel Calgary
320 - 4th Avenue S.W., Calgary, Alberta
London - April 9, 1997
The London Convention Center
300 York Street, London, Ontario
Ottawa - April 16, 1997
Chateau Laurier Hotel
1 Rideau Street, Ottawa, Ontario
Toronto - April 17, 1997
The International Plaza Hotel and Convention Centre
655 Dixon Road, Toronto, Ontario
Please join us for a complimentary morning of high-level discussions on the
pathways to successful organization improvement, leadership development,
and personal effectiveness. Jim Clemmer, President of The CLEMMER Group and
author of three best-selling books, including Firing on All Cylinders: The
Service/Quality System for High-Powered Corporate Performance, will
overview his latest book, Pathways to Performance: A Guide to Transforming
Yourself, Your Team, and Your Organization. Drawing on his extensive
transformation and improvement experiences in co-founding and leading The
Achieve Group (now owned by Zenger Miller Inc.), Jim will also show how The
CLEMMER Group helps organizations and executive teams put his concepts and
approaches into action.
Research shows that most improvement efforts such as customer focus, new
technologies, quality improvement, reengineering, teams, or empowerment are
falling short. While they may change a few short-term performance
indicators (such as reducing some costs, improving some processes, or
shortening cycle times), many initiatives fail to change the very character
and fabric of the team or organization. These efforts often make surface
level changes, but few penetrate to the deeper level of cultural
transformation. The long improvement journey requires a more integrated
road map.
This special half-day session will show you and your senior people how
today's organizations can transform personal, team, and organization
performance. Our morning presentation is designed to help Senior
Executives, Human Resource Managers, Education and Training Managers, and
Improvement Coordinators assess their progress and chart a course to ever
higher performance.
If you would like more information on this session (other than
registrations) or The CLEMMER Group's products and services, please call:
Joan Pitman at (604) 437-0680 in Vancouver
Tom Gallagher at (403) 932-1789 in Calgary
June Wismer at (519) 686-9328 in London
Derek Mendham at (613) 831-1771 in Ottawa
Judy Dick at (416) 221-2612 in Toronto
or our Kitchener office at (519) 748-1044. You can also e-mail
service@clemmer-group.com to register, or register on-line at
http://www.clemmer-group.com.
We look forward to sharing our transformation and improvement experiences
and learnings with you. Please join us for one of our morning sessions to
determine if you are on the pathway to ever higher performance. Seating to
this complimentary session is limited. Our last session was full with a
long waiting list. Register today to ensure seats for both you and your team.
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Agenda
8:00 a.m. - Coffee and Registration
8:30 a.m. - 12:00 p.m. - Presentation and Discussion
Drawing from his many years of consulting with hundreds of organizations,
Jim Clemmer will present the key concepts of his latest book, Pathways to
Performance. He will share related examples, and key learnings in using and
observing these personal, team, and organization improvement approaches in
dozens of successful organizations.
* Balancing Management and Leadership - Management involves systems,
processes, goals, measurements, and analysis. Leadership is about passion,
creativity, meaning, energy, and culture. Both are needed.
* The Deadly Dozen Failure Factors - A look at why some service/quality
improvement, teams, reengineering, and similar change efforts are very
successful and while many are dismal failures. Where is your organization
and what needs to be remedied?
* Improvement Pathways and Passages - A look at the big transformation
picture. A map of the key routes to higher levels of personal, team, and
organization performance.
* Transformation Pathways
- Focus and Context (Vision, Values, and Purpose)
- Pinpoint Customer/Partner Performance Gaps
- Experimenting and Active Learning
- Establishing Goals and Priorities
- Improvement Planning (infrastructure, process management, teams, skill
development, measurement and feedback, structure and systems, education and
communication, and reward and recognition)
- Review, Assess, Celebrate, and Refocus
* The CLEMMER Group Services - An overview of the strategic consulting,
education and training, leadership development, and transformation tools
provided by the rapidly growing CLEMMER Group organization.
Demand for seats in this complimentary session has exceeded availability in
other cities. Register today to confirm your spot!
You can register on line at
http://www.clemmer-group.com, e-mail us at
service@clemmer-group.com, fax us at (519) 748-5813, or call our offices at
(519) 748-1044.
Posted for the Clemmer Group by:
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Eric Snyder; TCM Internet Services - Ottawa, Canada
"Home of the Training & Development Resource Centre"
http://www.tcm.com/trdev/ mailto:
egs@TCM.com (613) 823-0244 Fax: (613) 745-8031
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