We all agree is that restructuring an organization, particularly when the
changes require drastic measures is that the restructuring plans fail to
include people at ALL levels of the organization. Upper management does NOT
know and understand the best way to make other people's job more efficient.
The people are the most qualified to tell management this but often are not
even asked.
A company is only as string as its people and its the people that are the
company. Upper management often shields themselves from the lower ranks and
the lower ranks need to "pass through" the Middle management rank to
communicate to the top.
Upper management can sokve many problems if they ask the lower ranks what
THEY need to improve their jobs. This can include using a different
approach to their actual job but we need to let the people best decide how
to do their job...not be told. If we ask people and encourage people to
acticely participate with the restruturing efforts they "feel" they are part
of the solution.
I have worked with many companies who, as part of their restructuring
efforts, poll the middle and upper management on what they recommend. When
they in fact ask the lower ranks, they often get completely different
solutions because these people know their own job better than upper management.
Many companies first approach to restructuring is to "eliminate" jobs across
the board. Yes, this may show an immediate cost savings, but eventually the
organization become more innefficient because they do not, at the same time
eliminate work, especially meaningless work. Now the same work load needs
to be produced by fewer people and eventually the quality of ALL the work
decreases. Those companes later find themselves hiring people back and
realize they need to restructure their processes of doing business, not the
people.
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Lenny Laskowski, President
LJL Seminars (tm)
106 Schoolhouse Road
Newington, CT. 06111-4002
United States of America
<http://www.ljlseminars.com>
(860)666-4855 or 1-800-606-4855
<mailto:
President@LJLSeminars.com>
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