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57 companies share lessons learned

  • 1.  57 companies share lessons learned

    Posted 10-23-1997 13:11
    57 companies share lessons learned
    1997 BENCHMARKING STUDY IS AVAILABLE - executive summary free

    ProSci is delighted to announce the completion of the 1997 Benchmarking
    Study on Best Practices for Business Process Design
    Teams. Fifty seven companies from 26 countries participated in the
    study, and share their experiences and lessons-learned. Topics covered
    in the study report include:

    � methodologies and design approaches
    � tools companies used during their process
    � effective change management techniques
    � communication tools used by companies
    � most important steps in the process
    � role of top management
    � role of consultants
    � benefits and results
    � lessons learned from their project experiences, including:
    must do
    must not do
    would do differently
    greatest obstacles

    The Executive Summary is available at no charge. Please email your
    postal address to Linda Hope at prosci@prosci.com or visit
    http://www.prosci.com to find the executive summary online.

    Linda Hope
    ProSci
    Customer Service Manager