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  • 1.  Employee expectations

    Posted 10-25-1997 12:29
    >
    >I would like to have a better understanding of the expectations that
    >employees have about their employers. Hence, I would appreciate if you
    >could share yours by kindly replying to the 3 SHORT QUESTIONS BELOW.


    For a fairly comprehensive academic discussion of this issue (and lots of
    new references to look up....the snowball is HUGE!)

    SEE:

    Ewing, D. (1977) 'What business thinks about employee rights' ?Harvard
    Business Review ??

    Fortado, B. (1994) "Informal Supervisory Social Control Strategies" J of
    Management Studies, vol 31(2), 251-274.

    ___, (1992) "Subordinate Views in Supervisory Conflict Situations: Peering
    into the Subcultural Chasm" Human Relations, vol.45(11) 1141-1167.

    ___ and Salipante, P (1991) "The Practical View of Employee Rights" Employee
    Responsibilities and Rights Journal, vol.4(2), 87-106.

    Lind, E.A. & Tyler, T.T. (19xx) (?77?) The Social Psychology of Procedural
    Justice, New York: Plenum Press.

    Merry, S. and Silby, S. (1984). 'What do plaintiffs want: Re-examining the
    concept of dispute'. Justice System Journal 9:151

    Salipante, P. & Bouwen, R. (1991) "The Social Construction of Grievances:
    Organizational Conflict as Multiple Perspectives". In K.. Gergen & P.
    Dachler (eds.) Towards a Relational Theory of Organizations, Thousand Oaks,
    CA: Sage.

    Salipante, P and Fortado, B (19xx) "Employee Rights: Required versus
    Desired". In C.A.B. Osigweh,Yg (ed.) Managing Employee Rights and
    Responsibilities, New York: Quorum Books, 210-228.


    This is a list I pulled off the top of my head (actually out of one of my
    reference lists) and although every one may not be EXACTLY on target - they
    all deal with the topic

    There are lots of others - check the literature on 'psychological
    contracts', also stuff on reciprocity, exchange theory, and tons of stuff in
    organizational justice - especially the procedural justice stuff. Exciting
    things are also coming out on hidden conflict.

    Much of the more recent literature (eg post 1990) deals more specifically
    with employee issues, although don't neglect the classics, either - I think
    Mechanic in the early 60's wrote something, also Gouldner is sort of on
    topic and you might find some stuff in the 'theory x - theory y' stuff way
    back - (I think it was McClelland, but I'm not sure - it's in the old HR
    literature.)


    As you can suspect - I am very interested in this issue - my dissertaion
    topic is on hidden conflict in organizations - which has to do with all of
    the above as well as I'll-never-get-through-it-all tons of other stuff from
    anthropology, sociology, psychology, classical literature, labor relations,
    conflict management, org theory etc etc etc. I would be interested in
    conversing with others on this wavelength

    efw2@po.cwru.edu
    E. Faye Wright,
    Case Western Reserve University,
    WSOM, Department of Labor and Human Resources Policy,
    10900 Euclid Ave.
    Cleveland, OH 44106

    "Better to understand a little
    Than to misunderstand a lot..."