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Does anyone have data or a tool to help show how organizational development
efforts improve bottom line performance and how to measure them as such? In
my role as a consultant I will be asking organizations to spend dollars in
this area and want to help them justify the expenditure.
Thank you
JillGaut@aol.com

JillGaut wrote:
>
> Does anyone have data or a tool to help show how organizational development
> efforts improve bottom line performance and how to measure them as such? In
> my role as a consultant I will be asking organizations to spend dollars in
> this area and want to help them justify the expenditure.
> Thank you
> JillGaut@aol.com

Perhaps it would work to have the client provide you with the
information by illiciting from him/her/them the outcomes they anticipate
from the work they want you to do and the dollar value that those
outcomes represent to the organization. If the client is having
difficulty giving you that information, perhaps your work should begin
by helping the client develop what they need to provide that
information. If the client participates in this way, then your fee is
justified in light of the savings/earnings the client has determined
he/she will have as a result of your work.

David Miron
djmiron@concentric.net

David Miron
djmiron@concentric.net

At 03:20 PM 12/14/97 EST, you wrote:
>Does anyone have data or a tool to help show how organizational development
>efforts improve bottom line performance and how to measure them as such? In
>my role as a consultant I will be asking organizations to spend dollars in
>this area and want to help them justify the expenditure.
>Thank you
>JillGaut@aol.com
>
Check the book _Improving Performance_ by Rummler and Brache for the tool,
and check with the authors on data (Rummler-Brache Group in Warren, NJ, web
site www.rummler-brache.com). Their book is excellent and one that we use
as a basis for our education and training at all levels.

*********************************************************
Kicab Castaneda-Mendez
aejes, LLC
84 Old South Salem Road
Ridgefield, CT 06877-4841
Tel 800-291-2974
Fax 203-894-9020
E-mail kicab@aejes.com
Web Site http://www.aejes.com

Author of:
1. _Value-Based Cost Management for Healthcare: Linking Costs to Quality
Delivery_
2. _The Baldrige Assessor's Workbook: How to Perform the Examiner's Role
for Internal and External Assessment_ (Both books available from Quality
Resource, New York, 800-247-8519: http://www.qualityresources.com)

aejes, LLC offers services in three areas:
- Strategic Planning, using the balanced scorecard
- Improving Performance, using value-based cost
management
- Self-Assessment, using the Baldrige Criteria.

*********************************************************

At 03:20 PM 12/14/97 EST, you wrote:
>Does anyone have data or a tool to help show how organizational development
>efforts improve bottom line performance and how to measure them as such? In
>my role as a consultant I will be asking organizations to spend dollars in
>this area and want to help them justify the expenditure.
>Thank you
>JillGaut@aol.com
---------------------reply-----------------
I have an instrument "Measuring the Financial Cost of Organizational
Conflict" that is used to help decision-makers justify the cost of training
related to managing workplace conflict. Any list member who would like to
have a courtesy copy may send a stamped self-addressed envelope (SASE) to
me at 10210 Robinson St, Overland Park KS 66212-2512
- Dan
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Mediation Training Institute International
Seeking presenters of our 1-day seminars worldwide. Clients referred.
http://www.mediationworks.com/mti/kcsem.htm

Look at Likerts research its old but god - or is that good? I am assuming that
by OD you mean a process of opening the system and empowering the folks within
it or something of that nature. It seems to change a bit with each new
dissertation or management theme of the month.

Dale Crossman

David & J. Elizabeth Miron wrote:

> JillGaut wrote:
> >
> > Does anyone have data or a tool to help show how organizational development
> > efforts improve bottom line performance and how to measure them as such? In
> > my role as a consultant I will be asking organizations to spend dollars in
> > this area and want to help them justify the expenditure.
> > Thank you
> > JillGaut@aol.com
>
> Perhaps it would work to have the client provide you with the
> information by illiciting

Can we assume you meant soliciting? <grin>

> from him/her/them the outcomes they anticipate
> from the work they want you to do and the dollar value that those
> outcomes represent to the organization. If the client is having
> difficulty giving you that information, perhaps your work should begin
> by helping the client develop what they need to provide that
> information. If the client participates in this way, then your fee is
> justified in light of the savings/earnings the client has determined
> he/she will have as a result of your work.
>
> David Miron
> djmiron@concentric.net
>
> David Miron
> djmiron@concentric.net

Hi,

I have a number of tools that we have used very successfully for a
number of years now that can not only help with this but also show the
reverse (how performance effects OD interventions). The last time I
posted some of this material I got yelled at so if you're interested I
could send it privately.

PHIL RUTHERFORD
robnphil@ozemail.com.au




JillGaut wrote:
>
> Does anyone have data or a tool to help show how organizational development
> efforts improve bottom line performance and how to measure them as such? In
> my role as a consultant I will be asking organizations to spend dollars in
> this area and want to help them justify the expenditure.
> Thank you
> JillGaut@aol.com