Jill,
REGARDING YOUR REQUEST FOR ROI for DEVELOPMENT:
We have successfully used a formula developed by Dr. Jack Phillips
for determining ROI. His formula is very easy to understand - for
non-accounting types, and is easy to use. To your advantage the
results are conservative (gain confindence from Accounting
Departments) and the formula is based on a six month period -for
quick results.
Dr. Phillips formula works for hard and soft skills training and
is outlined in his book: "Return on Investment in training and
performance improvement programs" through GULF PUBLISHING COMPANY,
Houston, Texas
Gulf Publishing Company
Book Division
PO Box 2608
Houston, Texas 77252-2608
for $34.95
There is also a book on EIGHTEEN CASE STUDUES FROM THE REAL WORLD
OF TRAINING through the American Society for Training and
Development. Typical ROI is around 5000%
ASTD
1640 King Street
Box 1443
Alexandria, Virginia
22313-2043
PHONE: 703-683-8100
FAX: 703-683-8103
At ASTD they can give you Dr. Phillips' Lecture Schedule so you
can attend a 2 Day class on ROI. We use it and are very happy
with it.
I think you should also know that we have no affiliation with Dr.
Phillips, ASTD, or Gulf.
Thank You,
Rick Corcoran
Excel Industries
Mark I, Molded Plastics
CI MGR
Jonesville, Michigan
517-849-9911 x 144
"corcoranre@excelinc.com"