In a message dated 3/21/98 11:13:14 AM Central Standard Time,
alex.l.lynch@LINEONE.NET writes:
<< I am having no luck in tracing an up to date guide/directory, details as
below:
'International Service Quality & Total Quality Management Resource Guide and
Directory'
Lakewood Research
Maclean Hunter Co. a division of Lakewood Publications
Stidwell. C Sovell. C.K. (Eds.)
I need access in order to extract a little data from this tome.
Can you help direct me to an Email address or other contact with the
publisher so I may discover if there is an up to date copy lurking around in
England. The British Library can't help...can you??
Take care
>>
Lakewood Publications is now owned by Bill Communications. The easiest way to
access them is throught their Training site:
http://www.trainingsupersite.com.
You'll find a lot of resources there...and plenty of their editorial people to
contact if what you're looking for is not archived.
Regards,
Bob Pike, CSP
Editor, the Creative Training Techniques Newsletter
President, the Creative Training Techniques Companies