At 12:36 AM 2/13/2003 -0500, you wrote:
>Date: Thu, 13 Feb 2003 00:36:15 -0500
>Reply-To: Management Education and Development Discussion
><
MG-ED-DV@MAELSTROM.STJOHNS.EDU>
>Sender: Management Education and Development Discussion
><
MG-ED-DV@MAELSTROM.STJOHNS.EDU>
>From: Automatic digest processor <
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>Subject: MG-ED-DV Digest - 11 Feb 2003 to 12 Feb 2003 (#2003-38)
>To: Recipients of MG-ED-DV digests <
MG-ED-DV@MAELSTROM.STJOHNS.EDU>
>
>There are 3 messages totalling 223 lines in this issue.
>
>Topics of the day:
>
> 1. Quality Management Course
> 2. Joe Balthazor - How the Wisconsin Forward Award Helped Hallmark Building
> Supplies, Inc.
> 3. ASQ Pre-Meeting Clinic:Corrective & Preventive Action That Works!
> Easily!
>Date: Wed, 12 Feb 2003 10:55:05 -0600
>From: K Peter Kuchinke <
kuchinke@uiuc.edu>
>Subject: Quality Management Course
>MIME-Version: 1.0
>Content-Type: text/plain; charset="us-ascii"
>
>I am looking for colleagues willing to share their syllabi for a
>master's level course on quality management. I have taught this course
>for several years focusing alternately on QM and Continuous Process
>Improvement. Looking forward to the discussion!
>
>
>
>Peter
>
>
>
>K. Peter Kuchinke, Ph.D.
>
>Assistant Professor
>
>Graduate Programs Coordinator
>
>Department of Human Resource Education
>
>University of Illinois at Urbana-Champaign
>
>1310 South Sixth Street, R355
>
>Champaign, IL 61820
>
>(217) 333 0807 (voice)
>
>(217) 244 5632 (fax)
>
>
kuchinke@uiuc.edu
>
>http://www.hre.uiuc.edu
>
>-----Original Message-----
>From: Automatic digest processor [mailto:
LISTSERV@MAELSTROM.STJOHNS.EDU]
>
>Sent: Wednesday, February 05, 2003 11:33 PM
>To: Recipients of MG-ED-DV digests
>Subject: MG-ED-DV Digest - 4 Feb 2003 to 5 Feb 2003 (#2003-33)
>
>
>
>
>Date: Wed, 12 Feb 2003 12:42:56 -0600
>From: Jay Warner <
quality@a2q.com>
>Subject: Joe Balthazor - How the Wisconsin Forward Award Helped Hallmark
> Building Supplies, Inc.
>MIME-Version: 1.0
>Content-Type: text/plain; charset=us-ascii; x-mac-type="54455854";
>x-mac-creator="4D4F5353"
>Content-Transfer-Encoding: 7bit
>
>The link between "fact-based management," and statistics is found,
>IMHO, in the Baldrige Assessment methods. Joe Balthazor says he did
>it and continues to do it.
>
>Jay
>
>American Society for Quality Dinner Meeting
>
> O. Joe Balthazor, President, Hallmark Building Supplies,
>Inc.
>
>How the Wisconsin Forward Award Helped Hallmark Building Supplies,
>Inc.
>
>Kenosha, WI USA
>Casa Capri, 2129 Birch Road
>Thursday, February 13, 2003
>Social hour, 5:30 pm, Dinner ($20) at 6:30, Presentation (no charge)
>at 7:30 pm
>
>In 1996 Hallmark Building Supplies faced a major decision. They were
>losing money on some of their product lines, running two different
>systems, and two different business models. Joe Balthazor, founder
>and CEO, chose to lead everyone in the company through a deep self
>evaluation. The outcome resulted in the divestiture of a major
>product line and a few smaller ones and narrowed the focus to one
>system and one business model. When Joe added the global view of the
>Wisconsin Forward Award (Baldrige) assessment procedure, the whole
>company found a winning pattern and financial results were greatly
>improved.
>
>Why should a company do a self-assessment of their operations through
>a Wisconsin Forward Award procedure? Because customers get better
>service, employees are energized, and the owners benefit. Everyone in
>the firm aligns themselves with the corporate objectives. The
>objectives address the needs of all the stakeholders ? customers,
>employees, suppliers and stockholders. Customers are impressed and
>loyal. Employees are ecstatic. Suppliers appreciate the
>communication. Everyone likes the thriving business!
>
>The development of an effective corporate system brought about through
>the "learning tool" of the Wisconsin Forward Award has made all the
>difference to help Hallmark thrive in the present environment and
>adapt to the next one.
>
>Joe Balthazor is President and CEO of Hallmark Building Supplies, the
>company he founded in 1974. The firm was recognized by the Wisconsin
>Forward Award in 2001.
>
>
>--
>Jay Warner
>Principal Scientist
>Warner Consulting, Inc.
>4444 North Green Bay Road
>Racine, WI 53404-1216
>USA
>
>Ph: (262) 634-9100
>FAX: (262) 681-1133
>email:
quality@a2q.com
>web:
http://www.a2q.com
>
>The A2Q Method (tm) -- What do you want to improve today?
>Date: Wed, 12 Feb 2003 13:02:08 -0600
>From: Jay Warner <
quality@a2q.com>
>Subject: ASQ Pre-Meeting Clinic:Corrective & Preventive Action That Works!
> Easily!
>MIME-Version: 1.0
>Content-Type: text/plain; charset=iso-8859-1; x-mac-type="54455854";
>x-mac-creator="4D4F5353"
>Content-Transfer-Encoding: 8bit
>
>(with apology for any cross posting. Jay)
>
> American Society for Quality Dinner Meeting
>
>Pre-Meeting Clinic:
>
> Corrective & Preventive Action That Works!
>Easily!
>
> Presented by Jay Warner
>
>Kenosha, WI USA
>Casa Capri, 2129 Birch Road
>Thursday, February 13, 2003
>Time: 5:00 pm. And it's Free!!!
>
>Every company needs a way to get their suppliers' attention. Simple,
>quick, and effective, so errors are corrected without fuss. A "user
>interface" for users. A quick, fast database that GETS THE JOB DONE!
>
>This system already exists! Plus, it collects the records and tracks
>preventive actions as well. Jay will explain the principles that let
>corrective and preventive action improve your operations. You can
>drive the corrective action to save you time, frustration and money.
>It works with or without ISO9000!
>
>-------------------
>Dinner Meeting Information:
>
> O. Joe Balthazor, President, Hallmark Building Supplies, Inc.
>
>How the Wisconsin Forward Award Helped Hallmark Building Supplies,
>Inc.
>
>Kenosha, WI USA
>Casa Capri, 2129 Birch Road (Same place)
>Thursday, February 13, 2003
>Social hour, 5:30 pm, Dinner ($20) at 6:30, Presentation (no charge)
>at 7:30 pm
>
>In 1996 Hallmark Building Supplies faced a major decision. They were
>losing money on some of their product lines, running two different
>systems, and two different business models. Joe Balthazor, founder
>and CEO, chose to lead everyone in the company through a deep self
>evaluation. The outcome resulted in the divestiture of a major
>product line and a few smaller ones and narrowed the focus to one
>system and one business model. When Joe added the global view of the
>Wisconsin Forward Award (Baldrige) assessment procedure, the whole
>company found a winning pattern and financial results were greatly
>improved.
>
>Why should a company do a self-assessment of their operations through
>a Wisconsin Forward Award procedure? Because customers get better
>service, employees are energized, and the owners benefit. Everyone in
>the firm aligns themselves with the corporate objectives. The
>objectives address the needs of all the stakeholders ? customers,
>employees, suppliers and stockholders. Customers are impressed and
>loyal. Employees are ecstatic. Suppliers appreciate the
>communication. Everyone likes the thriving business!
>
>The development of an effective corporate system brought about through
>the "learning tool" of the Wisconsin Forward Award has made all the
>difference to help Hallmark thrive in the present environment and
>adapt to the next one.
>
>Joe Balthazor is President and CEO of Hallmark Building Supplies, the
>company he founded in 1974. The firm was recognized by the Wisconsin
>Forward Award in 2001.
>
>
>--
>Jay Warner
>Principal Scientist
>Warner Consulting, Inc.
>4444 North Green Bay Road
>Racine, WI 53404-1216
>USA
>
>Ph: (262) 634-9100
>FAX: (262) 681-1133
>email:
quality@a2q.com
>web:
http://www.a2q.com
>
>The A2Q Method (tm) -- What do you want to improve today?
Prof. Arieh A. Ullmann Tel. +1.607.777.6858
School of Management FAX +1.607.777.4422
Binghamton University e-mail:
aullmann@binghamton.edu
Vestal Parkway East
Binghamton, NY 13902-6015
U.S.A.