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T&D EXTRA

  • 1.  T&D EXTRA

    Posted 08-13-1998 10:24
    T&D EXTRA-AUGUST 12, 1998

    **********************************************************************
    T&D Extra is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    **********************************************************************
    Here's what you'll find in this month's T&D magazine:

    Is It Safe To Work Abroad?
    The real and present danger is crime from petty theft to kidnapping
    and assassination. Such attacks are on the rise for businesspeople
    working on foreign countries. Here's how to avoid becoming a victim.

    Workstation Meets Playstation
    Is it live or is it simulated? Emulating the flight simulator, these
    training environments are getting more and more realistic to stimulate
    learning.

    Plus,
    -The Case for Custom Training
    -High-Tech 360
    -A Personal Mandala for Team Spirit

    And, this month's columns:
    NEWS YOU CAN USE: Trend Watch
    Before long, you'll use the Internet to power your blender and you
    won't say 'the Internet' anymore.

    TRAINING 101: No R-E-S-P-E-C-T? Five Foolish Things Trainers Do
    Trainer Patti Shank tells you how to avoid "training weenie syndrome"
    and get a little respect.

    CAREER POWER: It's Time We All Grew Up
    Our resident career expert Richard Koonce talks plainly about sexual
    harassment.

    @WORK: Sharpen Your Search Skills
    Find the search tools that work for you and learn the magic
    keystrokes.

    TECH TALK: How To Create a Virtual Toaster (and Other Simulations)
    Consultant Michael Hillinger explains how course authors can transform
    existing learning materials from static to interactive.

    BUSINESS OF TRAINING: Going Solo
    If you're on your own and hungry for assistance, help yourself to this
    smorgasbord of information, support, and other good stuff served up by
    consultant Nancy Gacki.

    WORKING LIFE: Fire! Fore! Foreplay!
    Betcha you're gonna read this one and it's all work-related.

    BOOKS
    This month: "Leadership by Design," by Albert A. Vicere and Robert M.
    Fulmer. Also, "Action Learning: How the World's Top Companies Are
    Re-Creating Their Leaders and Themselves," by David L. Dotlich and
    James L. Noel.

    IN GEAR
    This month's new products include: Harvard Business School Press's
    "The Business Internet and Intranets: A Manager's Guide to Key Terms
    and Concepts," Questar InfoComm's CompStar Appraiser Plus 360, and
    more. And, peruse the product reviews from Training Media Review!

    OUTTA SITE

    Keep up-to-date with the latest HRD trends, information, events, and
    research online at ASTD's Virtual Community (http://www.astd.org).
    This month, discover

    * Interactive Multimedia--Summer Conference & Exposition. August
    26-28, 1998
    Crystal Gateway Marriott Hotel, Arlington, Virginia. Check out all the
    learning technology events and register here. Go to
    http://www.astd.org/virtual_community/ims98.

    * Members-Only Area. Use your ASTD membership number to access every
    feature and column in this month's issue of T&D. Where:
    http://www.astd.org/virtual_community/members_only.

    * T&D Discussion Forum. Participate in threaded discussions of T&D
    articles with colleagues and T&D staff. Register and log in at
    http://astd.org/virtual_community/eshare.

    **********************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development. Point of contact: Donna Abernathy, technology and
    products editor, dabernathy@astd.org.

    Bookmark our Webpage!
    (http://www.astd.org/virtual_community/td_magazine)


  • 2.  T&D EXTRA

    Posted 10-23-1998 10:57
    T&D EXTRA: OCTOBER 23, 1998

    **********************************************************************
    T&D Extra is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    **********************************************************************

    THIS WEEK:

    1. MIT: More Innovative Technology
    2. U.S. Grants
    __________________________________________________________

    MIT: MORE INNOVATIVE TECHNOLOGY
    Robots that "think" and "smart" furniture that responds to hand
    gestures are just two creations that the Massachusetts Institute of
    Technology Media Laboratory is spawning. Also in the works are money
    that can't be counterfeited and computerized sneakers that can
    transfer a digital business card from one wearer to another when they
    shake hands.

    The lab's vision is to "think outside the box," almost literally.
    Simply put, it's looking for ways to make computers disappear or
    perhaps be banished to the dark corners of basements like hot water
    heaters.

    Not possible? In its first decade of operations, the lab created the
    standards by which photos now appear on computers and are sent along
    the Internet. It also provided the technological basis for Apple
    Computer's Quicktime, the industry standard for video on computers,
    and the Sony-Xybernaut Corporation's soon-to-market wearable computer.
    Its screen is built into a high-tech eyepiece linked to a powerful,
    pocketsize computer that feeds information to the wearer.

    The lab's "communal brain" consists of students and professors in
    engineering and sciences, and creative outsiders such as Penn and
    Teller, a comedic magician duo. Says the lab's director, Nicholas
    Negroponte, "We're in the business of creating bandwagons, not
    climbing on them."

    The not-for-profit MIT Media Laboratory is funded to the tune of $25
    million annually by sponsors such as Disney, Eastman Kodak, and
    Gannett, the parent company of USA Today. For an in-depth look at the
    lab's work, read the book The Media Lab: Inventing the Future at
    M.I.T., by Stewart Brand.
    (Source: News You Can Use, www.astd.org/virtual_community/td_magazine)
    __________________________________________________________

    U.S. GRANTS
    The American Association of Community Colleges and Microsoft
    Corporation are collaborating on a project that will help build IT
    training programs in U.S. community colleges. It's called Working
    Connections.

    Microsoft will fund $7 million in cash grants over five years for
    community colleges to develop IT curriculums, train faculty, recruit
    disadvantaged people, and form partnerships with local businesses. The
    project awarded grants totaling nearly $2.7 million to 13 schools in
    February 1998. Microsoft is also supplying software grants to
    participating colleges. For more information, go to
    www.aacc.nche.edu/spcproj/connections.
    (Source: Get With IT, www.astd.org/virtual_community/td_magazine)

    **********************************************************************
    T&D EXTRA point of contact is Donna Abernathy, dabernathy@astd.org.
    **********************************************************************


  • 3.  T&D EXTRA

    Posted 11-12-1998 09:04
    NOVEMBER 11, 1998
    *****************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    *****************************************************************
    THIS WEEK:

    1. It's a Good Thing
    2. Is Live Training Dead?
    __________________________________________________________________
    IT'S A GOOD THING

    Results of a recent Gallup survey ("Employees Speak Out on Job
    Training: Findings of a New Nationwide Study") indicate that most
    employees are satisfied with their jobs, but that those who receive
    employer-sponsored training are even more satisfied. Here are other
    findings from the survey.
    * Employer-sponsored training is important in recruiting and
    retention. Eighty percent of the participants said that training is an
    important factor when considering and remaining with an employer.
    * American workers want people and technology skills. When asked to
    identify the types of training that would be most useful, the survey
    participants most frequently mentioned new technology training (27%),
    communications skills (16%), job skills (15%), and management training
    (14%).
    * Generation Xers value training as a career development tool.
    Fifty-eight percent of them consider training "extremely useful" or
    "useful" in preparing for higher positions.
    * Many workers who have received training see room for improvement.
    While forty-nine percent said that the quality of their training
    exceeded expectations, the same percentage indicated that it fell
    below their expectations.

    According to the report, "The findings of this study are significant
    for business because of the competition to hire talented employees in
    a full-employment economy. This strong employee response to training
    is a signal to all companies to take training more seriously and make
    it part of standard business operations rather than an 'activity' or
    afterthought. Training should not considered remedial, rather it is
    providing employees with lifelong learning to help improve their job
    performance and satisfaction."
    (Source: The Gallup Organization, http://www.gallup.com)
    __________________________________________________________________
    IS LIVE TRAINING DEAD?

    No, but why not? According to Training Media Review's Bill Ellet, live
    training will survive for four reasons.
    * It's the ultimate interactive system.
    * It can be customized at a fraction of the cost of media-based
    programs.
    * It has the social content necessary to bring about changed behavior.
    * It's cheaper than it seems.

    Ellet says, "Live training is capable of infinite interactivity. A
    seasoned teacher can respond meaningfully and in real time to an
    endless number of ideas, problems, and questions. The point isn't to
    write off multimedia as a training tool--it's to end either-or
    discussions and disingenuous comparisons. Multimedia and live training
    work far better as allies than as adversaries in making training more
    effective. That means they take better care of the bottom line than
    single-minded solutions."

    (Source: Training Media Review, http://www.tmreview.com)
    *******************************************************************
    T&D EXTRA point of contact is Donna Abernathy (dabernathy@astd.org).
    Share T&D EXTRA with friends and colleagues, but please request
    permission if you'd like to reprint any portion of it (Email Robin
    Williams at rwilliams@astd.org).

    Copyright 1998
    American Society for Training & Development
    *******************************************************************


  • 4.  T&D EXTRA

    Posted 11-19-1998 09:01
    NOVEMBER 18, 1998
    **********************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    **********************************************************************
    THIS WEEK:

    1. Fast Forward
    2. But Who's Counting?
    3. Hiring '99
    ______________________________________________________________
    FAST FORWARD

    The Wall Street Journal recently asked some corporate seers how
    technology will change the workplace over the next 10 years. They
    talked of a convergence of work and life, the death of geography, a
    return of the telecommuter to the office, the depersonalization of
    email, and jobs made routine by technology. What businesses will be
    most affected by technology? According to Cambridge Technology
    Partners' Thornton May, universities may be the most vulnerable to
    collapse. And Big Five consultancies will be history. A new model on
    the horizon, he says, is competency gangs--a new model of fixed-price,
    fixed-time problem solving.

    (Source: The Wall Street Journal, November 16, 1998)
    ______________________________________________________________
    BUT WHO'S COUNTING?

    The largest group of distance learners in the world belongs to the
    University of South Africa, with more than 200,000 people enrolled
    worldwide.
    ______________________________________________________________
    HIRING '99

    Lets face it, 1998 was a robust year for hiring. But major U.S. firms
    plan to scale back in the future, according to a new American
    Management Association survey of 1,231 member organizations.

    Says AMA's Eric Rolfe Greenberg, "Human resources managers aren't
    hitting the brakes yet, but they're easing upon the accelerator as
    they look ahead. There are economic and political uncertainties that
    call for caution. But all this is coming after a very, very good year
    for job seekers and a comparatively worry-free year for job holders."

    1998 was kindest to those in the information systems and technology
    areas. Salaried technicians and professionals will be in highest
    demand, while supervisors and middle managers will bear the brunt of
    predicted job cuts if current trends continue. Says Greenberg,
    "Broadly speaking, companies are hiring for the line and firing from
    the staff. They are creating jobs where people design, make, sell, and
    service their products, while at the same time they're eliminating
    administrative functions and squeezing whole levels out from the
    management pyramid."

    (Source: AMA International, http://www.amanet.org)

    ******************************************************************
    T&D EXTRA point of contact is Donna Abernathy (dabernathy@astd.org).
    Feel free to share T&D EXTRA with friends and colleagues, but request
    permission if you'd like to reprint any portion of it (Email Robin
    Williams at rwilliams@astd.org).

    Copyright 1998
    American Society for Training & Development
    *******************************************************************


  • 5.  T&D EXTRA

    Posted 12-02-1998 09:24
    DECEMBER 2, 1998
    **********************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    **********************************************************************
    THIS WEEK:

    1. What Does it Mean To Be Global?
    2. Farewell, Welfare...Hello, Y2K Training
    3. This Month in T&D
    **********************************************************************
    WHAT DOES IT MEAN TO BE GLOBAL?

    According to Stephen H. Rhinesmith, there's a lot of confusion about
    what it means to be global. He writes, "For most people it means doing
    business abroad. While doing business abroad is a first step, it is
    not the complete story. To be global, a company not only must do
    business internationally but also must have a corporate culture and
    value system that allow it to move its resources anywhere in the word
    to achieve the greatest competitive advantage. This is far more than
    exporting, licensing, and distribution agreements or foreign sourcing
    of technology, capital, facilities, labor, and material. Being global
    requires a mindset and skills that extend far beyond the current scope
    of most organizations."

    You can find more globalization resources--Websites, books, magazine
    articles--at the ASTD Information Center Hot Topic page,
    http://www.astd.org/virtual_community/hottopic).
    _____________________________________________________________________
    FAREWELL, WELFARE...HELLO, Y2K TRAINING

    Rosslin Davis thinks she has the right stuff to say goodbye to welfare
    and hello to software, thanks to TekAid--a new experimental program
    sponsored by Virginia Tech, the Fairfax County Department of Family
    Services, the Northern Virginia Regional Partnership, and Mitretek
    Systems.

    Davis, a Fairfax-County, Virginia, widowed mother of four, lost her
    department-store job and her house, and was on public assistance. Now,
    she has been chosen to join a group of 51 welfare recipients that will
    undergo 14 weeks of training to prepare for careers as Y2K software
    debuggers. TekAid was created by McLean, Virginia-based Mitretek
    Systems, a non-profit research and development company. For more
    information, check out Mitretek at www.mitretek.org.
    (Source: CNN Interactive, http://www.cnn.com)
    _____________________________________________________________________
    THIS MONTH IN T&D

    Here's what you'll find in the December issue of T&D magazine:

    ** SOME EXPLICIT THOUGHTS ON TACIT LEARNING. A Japanese tea ceremony,
    bike riding, and Clint Eastwood sinking a ringer in horseshoes have
    one thing in common--tacit learning. Making it explicit is the key to
    organizational success.

    ** HIGH-TECH/HIGH-TOUCH: HIGH TIME. Here's a hard look at technology's
    potential for soft-skills training.

    ** A DAY IN THE WHIRLWIND LIFE OF DORIS DRUCKER. T&D's technology and
    products editor talks with the other Drucker about her inventions,
    business ventures, scaling Mt. Everest, and going "on to the next."

    ** PLUS, the monthly columns: News You Can Use, Training 101, Career
    Power, @Work, Incoming, Working Life, Books, and In Gear.
    (http://www.astd.org/virtual_community/td_magazine)
    **********************************************************************
    T&D EXTRA contact is Donna Abernathy (dabernathy@astd.org). Feel free
    to share T&D EXTRA with friends and colleagues, but request permission
    if you'd like to reprint any portion of it (Email Robin Williams at
    rwilliams@astd.org).

    Copyright 1998
    American Society for Training & Development
    *********************************************************************


  • 6.  T&D EXTRA

    Posted 12-16-1998 15:24
    DECEMBER 16, 1998
    *******************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    *******************************************************************
    THIS WEEK:

    1. Training Choices
    2. Outta Site: Jobs, Conferences, and Chat
    ___________________________________________________________________
    TRAINING CHOICES

    As technology provides new ways workers can learn, business leaders
    are bombarded with choices for the most efficient and cost-effective
    training for employees. In a study published recently in Performance
    Improvement Quarterly, Steve Graham and John Wedman of the University
    of Missouri-Columbia found that, when it comes to sales training,
    alternative learning methods shouldn't phase out the traditional,
    classroom approach.

    "A lot of people feel that face-to-face training is a waste of money,"
    says Graham. "But we found that classroom training is very effective.
    Almost 50 percent of interviewees made a direct link between their
    training and increased sales."

    The researchers also identified these characteristics for making any
    workplace training program more useful:
    * applying strategies to participants' daily work
    * enhancing participants' product or technical knowledge
    * fostering a better understanding of customer needs
    * using an interactive teaching style with opportunities for
    participation and feedback.
    (Source: News You Can Use)
    ___________________________________________________________________
    OUTTA SITE: JOBS, CONFERENCES, AND CHAT

    You can keep up-to-date with the latest workplace trends,
    publications, jobs, seminars, and research at the Virtual Community
    (http://www.astd.org). Here's what you can find this month:

    JOBS. The Job Bank is online and ready for job seekers and employers.
    Go to http//www.astd.org/virtual_community/job_bank.
    CONFERENCES. There's one just for you, from technical training to
    interactive multimedia to the big kahuna--the ASTD International
    Conference and Exposition. Find it at
    http://www.astd.org/virtual_community/conferences.
    CHAT. Here's your place to network with others in the industry. Log in
    at http://www.astd.org/virtual_community/eshare.
    ___________________________________________________________________
    T&D EXTRA contact is Donna Abernathy (dabernathy@astd.org). Feel free
    to share T&D EXTRA with friends and colleagues, but request permission
    if you'd like to reprint any portion of it (Email Robin Williams at
    rwilliams@astd.org).

    Copyright 1998
    American Society for Training & Development
    *******************************************************************


  • 7.  T&D EXTRA

    Posted 12-21-1998 17:54
    DECEMBER 21, 1998
    **************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    **************************************************************
    THIS WEEK:

    1. Colin Powell on Leadership
    2. Music To Learn By
    ______________________________________________________________
    GENERAL POWELL ON LEADERSHIP

    Retired Army General Colin Powell knows a thing or two about
    leadership. He has served two tours of duty in Vietnam, commanded the
    2nd Brigade, 101st Airborne Division--Air Assault, and served as
    Chairman of the Joint Chiefs of Staff, among other distinctions. Here
    are his personal rules for leading and coaching:
    · It ain't as bad as you think. It will look better in the morning.
    · Get mad, then get over it.
    · Avoid having your ego so close to your position that when your
    position falls, your ego falls with it.
    · It can be done.
    · Be careful what you choose. You may get it.
    · Don't let adverse facts stand in the way of a good decision.
    · You can't make someone else's choices. You shouldn't let someone
    else make yours.
    · Check small things.
    · Share credit.
    · Remain calm. Be kind.
    · Have a vision. Be demanding.
    · Don't take counsel of your fears or naysayers.
    · Perpetual optimism is a force multiplier.
    (Source: Colin Powell: Soldier/Statesman, Statesman/Soldier, by Howard
    Means)
    ______________________________________________________________
    MUSIC TO LEARN BY

    Scientists at the Chinese University of Hong Kong say that adults who
    have music lessons before age 12 may recall words, names, and places
    easier than those who never played an instrument. This stems from a
    study of 60 female students, half of whom had had music lessons before
    adolescence. The "musical women" recalled 16 percent more from a
    random list of words than those who never played an instrument. Is
    there a link between music and verbal memory? Other research suggests
    that music training prepares neural pathways in the brain for other
    tasks.
    (Source: Nature journal; learn more at
    http://abcnews.go.com/wire/US/AP19981112_591.html)
    ______________________________________________________________

    T&D EXTRA contact is Donna Abernathy (dabernathy@astd.org). Feel free
    to share T&D EXTRA with friends and colleagues, but request permission
    if you'd like to reprint any portion of it (Email Robin Williams at
    rwilliams@astd.org).

    Copyright 1998 American Society for Training & Development
    *************************************************************


  • 8.  T&D EXTRA

    Posted 12-28-1998 17:48
    DECEMBER 28, 1998
    ************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    ************************************************************
    THIS WEEK:

    1. Scouting Workplace Superstars
    2. Hot Topics, Sizzlin' Websites
    3. T&D Magazine Wants You!
    ___________________________________________________________
    SCOUTING WORKPLACE SUPERSTARS

    According to John Sullivan, head of the human resource management
    program at San Francisco State University, finding great people is the
    responsibility of everyone in an organization, not just the HR
    department. Here are some of his techniques for smart scouting:
    * Train managers to capture the names and coordinates of impressive
    people they met at conferences. Develop a talent database, over time.
    * Don't just check references that talented applicants provide.
    Consider the references as job candidates, and capture their names, as
    well.
    * Be sure to ask new hires what people they would recruit from their
    former company. Why? Because great people tend to know other great
    people.
    * Stay in touch with talented people who leave your organization, and
    use them as a source for leads.
    (Source: Fast Company, www.fastcompany.com)
    ____________________________________________________________
    HOT TOPICS, SIZZLIN' WEBSITES

    Everyone's talking about hot workplace topics such as, knowledge
    management, Web-based training, and intellectual capital, and, to name
    several. Don't be left out in the cold. Here are some sizzlin'
    Websites to get your 1999 cooking.
    * Management General Online, http://www.mgeneral.com
    * The Institute for Intellectual Capital Research Official
    Intellectual Capital Homepage,
    http://www.business.mcmaster.ca/mktg/nbontis/ic
    * The WBT Information Center, http://www.filename.com/wbt
    * Knowledge Management Virtual Library, http://www.brint.com/km
    ___________________________________________________________
    T&D MAGAZINE WANTS YOU!

    We think that would make a great poster heading! But this week, it
    means that T&D magazine is seeking input from trainers and managers on
    these topics:
    * Your best ideas for online navigation (time to share your online
    tips and timesavers)
    * Trends in online learning (What's working?)
    * New game products for trainers
    * Companies that have emotional intelligence/emotional competence
    training programs
    If you'd like to contribute ideas, email them to dabernathy@astd.org
    (not to the listserv).

    Here's a sampling of what you'll find in upcoming issues of Training &
    Development magazine:
    * 1999 State of the Industry
    * Going Virtual, Getting Real
    * Thinking Outside the Evaluation Box
    * Leading-Edge Learning

    ************************************************************
    Find T&D online at http://www.astd.org/virtual_community/td_magazine.
    Feel free to share T&D EXTRA with friends and colleagues, but request
    permission if you'd like to reprint any portion of it (Email Donna
    Abernathy at dabernathy@astd.org).

    Copyright 1998 American Society for Training & Development
    ************************************************************


  • 9.  T&D EXTRA

    Posted 01-07-1999 09:46
    JANUARY 7, 1999
    **********************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    **********************************************************************
    THIS WEEK:

    1. News You Can Use: More Moola
    2. This Month in T&D
    _________________________________________________
    NEWS YOU CAN USE: MORE MOOLA

    The Contented Cow Fund is an experiment by HR and corporate education
    specialists Bill Catlette and Richard Hadden to demonstrate that
    companies considered to be good employers also perform well
    financially. The mythical fund tracks stocks in publicly traded firms
    with long-standing reputations as "Employers of Choice." They include
    Citicorp, Disney, Fed Ex, General Electric, Hewlett-Packard,
    Nordstrom, Southwest Airlines, Starbucks, and Wal-Mart. These
    companies are recognized for having excellent practices in employee
    relations.

    The fund "managers" benchmark the performance of those companies
    against such respected financial measures as the S&P 500, which the
    Contented Cow Fund has outperformed for the past three years. If the
    fund outperforms Fidelity's Magellan Fund from April 1, 1998, through
    March 31, 1999, Fidelity has agreed to donate $1,000 to the Cystic
    Fibrosis Foundation. If not, Catlette and Hadden will make the
    donation.

    You can learn more about the Contented Cow Fund and recommend
    companies via email at www.contentedcows.com.
    __________________________________________________
    THIS MONTH IN T&D

    Here's what you'll find in the January issue of T&D:
    * Sharpening the Leading Edge
    By Laurie J. Bassi and Mark E. Van Buren
    This condensed version of ASTD's annual State of the Industry Report
    highlights the practices that distinguish leading-edge firms from
    average organizations in how much and how they train. (The complete
    report is included with the print issue.)

    * Going Virtual, Getting Real
    By Randall J. Alford
    Follow this inside account of how a company went completely
    virtual--no office at all--and reaped the eventual rewards. But reader
    discretion advised: This tale is not for the fainthearted!

    * Putting Together a World-Class Team
    By Lynda McDermott, Bill Waite, and Nolan Brawley
    Global teams have unique challenges, but the authors' approaches can
    help any team become world-class. It takes certain kinds of goals, an
    accountability matrix, and diligent measurement.

    * The End of the Job as We Know It
    By Caitlin P. Williams
    Williams interviews "JobShift" author William Bridges about his
    updated observations on work and his new book. She also talks with
    companies that are soldiers in the job revolution.

    Find T&D magazine on the Web at
    http://www.astd.org/virtual_community/td_magazine.
    *************************************************
    Feel free to share T&D EXTRA with friends and colleagues, but request
    permission if you'd like to reprint any portion of it (Email Donna
    Abernathy at dabernathy@astd.org).

    Copyright 1999 American Society for Training & Development
    *************************************************


  • 10.  T&D EXTRA

    Posted 01-14-1999 15:19
    JANUARY 14, 1999
    **************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    **************************************************************
    THIS WEEK:

    1. Top 100 Companies Eye Training and Development
    2. It's a Stress Thing
    __________________________________________________
    TOP 100 COMPANIES EYE TRAINING AND DEVELOPMENT

    According to Fortune, onsite child care, group automobile insurance,
    financial counseling, legal services, and college-planning assistance
    are among the best benefits offered by America's top employers. But,
    extensive training and development is emerging as another key to
    attracting and keeping good workers at all levels.

    On average, Fortune's 100 best companies to work for in America
    lavished 43 hours of training on each employee in 1998--almost a day
    more than in 1997. Dan Timm, a principal at St. Louis-based Edward
    Jones (number 11 on the list) says, "We consider training an
    investment rather than an expense. If we don't prepare our people
    well, we have not served the firm.

    Of course, once you train workers, the sticky part is keeping them
    around. One way to retain them is to offer job security. Three of the
    top 100--Southwest Airlines, Harley-Davidson, and FedEx--have official
    no-layoff policies. And, soft benefits that promote a work/life
    balance are high on the lists of many organizations. The key? Give
    them a reason to stay.

    The top 10 companies from Fortune's list include
    1. Synovus Financial, Columbus, Georgia
    2. TDIndustries, Dallas
    3. SAS Institute, Cary, North Carolina
    4. Southwest Airlines, Dallas
    5. Scitor, Sunnyvale, California
    6. Peoplesoft, Pleasanton, California
    7. Goldman Sachs, New York
    8. Deloitte & Touche, Wilton, Connecticut
    9. MBNA, Wilmington, Delaware
    10. Hewlett-Packard, Palo Alto, California.
    (Source: Fortune, January 11, 1999;
    http://cgi.pathfinder.com/fortune/magazine/index.html)
    __________________________________________________
    IT'S A STRESS THING

    Stress costs American industry more than $150 billion yearly in
    absenteeism and reduced performance. In the United Kingdom, as much as
    60 percent of absenteeism may be caused by stress-related disorders.
    And, the Japanese have an officially recognized condition called
    "karoshi"-death from stress caused by too much stress. It's a global
    problem, but here are some tips for de-stressing from Robert Heller
    and Tim Hindle.
    * Avoid taking work home with you every night.
    * Learn how to spot your stress warning signals, then act on them.
    * Take a walk when you're stressed; it can help restore your
    perspective.
    * Be aware of changes in your eating and drinking patterns.
    * "Talk truth to power"-don't be afraid to tell your supervisor what
    really goes on in the office.
    * The next time you feel you have too much to do, delegate at least
    one task.
    * Avoid routinely working late and on weekends.
    (Source: Essential Manager's Manual, by Robert Heller and Tim Hindle.
    New York: DK Publishing, 1998)
    _________________________________________________
    Find T&D magazine on the Net at
    http://www.astd.org/virtual_community/td_magazine.

    Feel free to share T&D EXTRA with friends and colleagues, but request
    permission if you'd like to reprint any portion of it (Email Donna
    Abernathy at dabernathy@astd.org).

    Copyright 1999 American Society for Training & Development
    ********************************************************************


  • 11.  T&D EXTRA

    Posted 01-26-1999 10:34
    JANUARY 25, 1999
    ***********************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    ************************************************************
    THIS WEEK:

    1. Think Like a da Vinci
    2. Lifelong Learning Champions
    3. Interactive Multimedia-Winter
    ____________________________________________________________
    THINK LIKE A DA VINCI

    How do geniuses think? That's the question that "Thinkertoys" author
    Michael Michalko helps to answer in his book, "Cracking Creativity:
    The Secrets of Creative Genius."

    Michalko says that you can learn to think like a creative genius and
    apply that to your own career and personal life. He researched
    hundreds of thinkers to identify common creative-thinking strategies
    of such luminaries as Einstein, Mozart, Galileo, Edison, and da Vinci.
    The strategies are divided into "Seeing What No One Else Is
    Seeing"-how creative geniuses spawn new perspectives by representing
    problems in many different ways--and, "Thinking What No One Else Is
    Thinking"-how great thinkers use randomness or chance to shake up
    their existing thought patterns and generate fresh ideas. What's the
    key? The da Vincis and Mozarts taught themselves how to think instead
    of what to think.
    (Source: "Cracking Creativity: The Secrets of Creative Genius," by
    Michael Michalko. Berkeley, California: Ten Speed Press, 1998)
    ___________________________________________________________
    LIFELONG LEARNING CHAMPIONS

    Earlier this month, ASTD and leaders from business, education, and
    labor participated in Vice President Al Gore's Summit on 21st Century
    Skills for 21st Century Jobs. The summit concluded a seven-month
    collaboration with administration officials to shape issues and policy
    recommendations regarding lifelong learning. The Administration's
    lifelong learning package, containing ASTD-supported policy
    initiatives, will be promoted during the 106th U.S. Congress. For
    further information, email Cynthia Pantazis at cpantazis@astd.org.
    ____________________________________________________________
    INTERACTIVE MULTIMEDIA-WINTER

    The Interactive Multimedia-Winter conference combines the
    technological expertise of the Society for Applied Learning Technology
    with the knowledge base of ASTD to offer you an exceptional learning
    and networking opportunity. Session speakers include Roger Schank,
    Gloria Gery, Kevin Oakes, Jack J. Phillips, and Jolly Holden, among
    others. It's happening February 15-19 in Kissimmee, Florida; don't be
    left out in the cold.

    For more information and to register, go to
    http://www.astd.org/virtual_community/imw99.
    ___________________________________________________________
    Feel free to share T&D EXTRA with friends and colleagues, but request
    permission if you'd like to reprint any portion of it (Email Donna
    Abernathy at dabernathy@astd.org).

    Copyright 1999 American Society for Training & Development
    ************************************************************


  • 12.  T&D EXTRA

    Posted 02-05-1999 09:40
    FEBRUARY 5, 1999
    ****************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    ****************************************************************
    THIS WEEK:

    1. New Rules of Business
    2. IT Training Targets
    3. February T&D
    ___________________________________________________
    NEW RULES OF BUSINESS

    "People are our most important assets!" "Think globally." "Find new
    ways to create value."

    We've heard these before, but forget what the skeptics say. Business
    as usual is out, and knowledge rules supreme. It's time to get your
    intellectual assets in motion and ponder these driving principles of
    the New Economy:

    * MATTER. It matters less.
    * SPACE. Distance has vanished. The world is your customer--and your
    competitor.
    * TIME. It's collapsing. Instant interactivity is critical, and is
    breeding accelerated change.
    * PEOPLE. They're the crown jewels...and they know it. Brainpower
    can't be tallied in a ledger sheet, but it's the prime factor driving
    the New Economy.
    * GROWTH. It's accelerated by the network.
    * VALUE. It rises exponentially with market share.
    * EFFICIENCY. The middleman lives. "Infomediaries" replace
    intermediaries.
    * MARKETS. Buyers are gaining dramatic new power--and sellers new
    opportunity.
    * TRANSACTIONS. It's a one-on-one game.
    * IMPULSE. Every product is available everywhere. The gap between
    desire and purchase has closed.
    (Source: Business 2.0)
    __________________________________________________
    IT TRAINING TARGETS

    February is a prime month to explore information technology training
    opportunities. Training centers across the U.S. and Canada are hosting
    hundreds of Microsoft Skills 2000 IT career nights in an effort to
    reach people interested in developing technical careers. You're never
    too young, nor too old--the initiative targets high school students,
    low-income individuals age 55 and older, and all points in between.
    You can find more information at
    www.microsoft.com/skills2000/headline.htm.
    __________________________________________________
    FEBRUARY T&D

    Here's a sampling of what you'll find in this month's T&D magazine:

    * THINKING OUTSIDE THE EVALUATION BOX
    In this 40th year of Donald Kirkpatrick's four-level evaluation model,
    a debate rages about how, or if, to measure training.

    * WHEN THINGS GO HAYWIRE
    What can go wrong probably will--just ask Murphy. Here's how to avoid
    training disasters that waste resources and discredit the training
    department.

    * STATUS QUO TO IPO: WAYS TO RAISE EQUITY CAPITAL FOR YOUR COMPANY
    From startup to Wall Street, a financial analyst tells how to get the
    best market value for your training firm--whether you're seeking
    working capital or selling outright.

    Plus, your favorite columns: News You Can Use, Training 101, @Work,
    Books, In Gear, Working Life, and a new column covering worldwide
    training--Passport. You can find T&D magazine on the Net at
    http://www.astd.org/virtual_community/td_magazine.
    ****************************************************************
    Feel free to share T&D EXTRA with friends and colleagues, but request
    permission if you'd like to reprint any portion of it (Email Donna
    Abernathy at dabernathy@astd.org).

    Copyright 1999 American Society for Training & Development
    ****************************************************************


  • 13.  T&D EXTRA

    Posted 02-11-1999 15:06
    FEBRUARY 11, 1999
    **********************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    **********************************************************
    THIS WEEK:

    1. HIRING AND RETENTION SPOKEN HERE
    2. FUTURE VIEW: THE NEXT 10 YEARS
    3. SEE YOU IN ATLANTA: ASTD '99
    ____________________________________________________________
    HIRING AND RETENTION SPOKEN HERE

    According to Jim Harris and Joan Brannick, authors of Finding &
    Keeping Great Employees, we could all learn from companies that focus
    on finding and keeping great talent. The authors identify four basic
    organizational cultures--customer service, operational excellence,
    innovation, and spirit--that successful companies use to align their
    staffing and retention efforts. The key is that they zero in on one of
    them and use it to drive strategy. According to the authors, "Aligned
    companies break out of the cycle of disconnection and find and keep
    top-notch employees through a laser-like focus on their core culture."
    Harris and Brannick offer plenty of case studies, tips, and a six-step
    plan for getting an organization on track. They also highlight eight
    best practices for finding and holding on to the "keepers."
    (Source: Finding & Keeping Great Employees, by Jim Harris and Joan
    Brannick. New York: Amacom, 1999)
    ___________________________________________________________
    FUTURE VIEW

    What do the next 10 years hold for the electronic workplace? Here's
    what some visionaries have to say.
    * Arno A. Penzias, recently retired chief scientist at Bell
    Laboratories: "Much will be customized for the individual worker.
    That's how you get maximum productivity. McDonald's does this now. The
    person behind the counter who can't make change just pushes the button
    for the Big Mac."
    * Marc Andreessen, co-founder of Netscape: "No matter where you go,
    you'll have access to a computer. So if you're working on a document
    in your office and then in a plane, there will be a keyboard on the
    plane that will let you keep working with it that way. And the same
    thing in the hotel room."
    * Scott McNealy of Sun Microsystems: "There's no such thing as a
    personal computer in the future. There are only available appliances.
    You will use your smart card or smart ring or some sort of proximity
    device, so that as your get near it, the device knows who you are,
    what you're authorized to access, then you type in your password to
    get whatever service you paid for."
    * Jaron Lanier, the father of virtual reality and lead scientist at
    the National Tele-immersion Initiative: "Voice recognition will be
    standard. Clearly, there will be a camera, and it won't just be used
    for videoconferencing. It will be used to confirm the identity of the
    user and monitor job performance."
    (Source: Computerworld, www.computerworld.com)
    ____________________________________________________________
    SEE YOU IN ATLANTA: ASTD '99

    Join your colleagues from around the world for the ASTD '99
    International Conference & Exposition, the premier event in workplace
    learning and performance. It's happening May 22-27 in Atlanta, and
    here's a sampling of what's planned for you:
    * 250+ sessions
    * networking with contacts from 80+ countries
    * the latest training products at the industry's largest expo,
    featuring The Discovery Playground in the Technology Pavilion, and the
    Experiential Learning Pavilion
    * case studies from high-profile, multinational companies.

    For more conference information or to register, go to
    http://www.astd.org/virtual_community/astd99.
    **********************************************************
    Feel free to share T&D EXTRA with friends and colleagues, but request
    permission if you'd like to reprint any portion of it (Email Donna
    Abernathy at dabernathy@astd.org).

    Copyright 1999 American Society for Training & Development
    ***********************************************************


  • 14.  T&D EXTRA

    Posted 02-18-1999 12:13
    FEBRUARY 18, 1999
    *********************************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    *********************************************************************
    THIS WEEK:

    1. When Y2K Elephants Stampede
    2. My Girl (and Guy) Friday
    3. Top 10 Reasons When Training Evaluation Fails
    ________________________________________________
    WHEN Y2K ELEPHANTS STAMPEDE

    You've heard of the Millennium Bug, but what about the Millennium
    Elephant?

    There's an impending leadership gap--a stampede of top-level
    management to retirement--that can have far-reaching effects on
    businesses during the next five years. That's according to Development
    Dimensions International, a Bridgeville, Pennsylvania-based workforce
    and leadership training, staffing, and assessment firm. A DDI survey
    reveals that one-fifth of companies will lose 40 percent or more of
    upper management within a few years, and all but new firms will see
    high executive turnover. The Eisenhower-years hiring frenzy is coming
    full circle. Senior executives are preparing to retire, and middle
    management--sparse from downsizing and organizational flattening--are
    in short supply to fill leadership slots. A solution? Companies can
    project retirement and attrition rates now for the next five years,
    then begin work to fill the voids.
    (Sources: PRNewswire; HR Magazine)
    ________________________________________________
    MY GIRL (AND GUY) FRIDAY

    The Temptations they're not, but temporary agents at the Chicago
    agents at the Chicago division of MacTemps, a staffing firm, are
    featured on a CD, "MacTemps Jams." The CD showcases the musical
    talents of the workers, many of whom are musicians doing temp work to
    pay the rent. Staffers got the idea after seeing temp employees post
    notices about their next gigs on the office bulletin board. Sales
    proceeds will pay production costs and fund future projects.
    (Source: News You Can Use, T&D, February 1999)
    ________________________________________________
    TOP 10 REASONS WHEN TRAINING EVALUATION FAILS

    According to Deborah Gwinner, a change management consultant at
    Andersen Consulting, companies often fail to do training evaluation
    correctly, so they fail to get valid business or performance results.
    Here are her top ten reasons for evaluation failure:
    1. lack of planning
    2. assumption that training is a cost rather than an asset
    3. lack of sponsorship
    4. lack of budget
    5. lack of appropriate resources (such as skilled and experienced
    people in the area in question)
    6. lack of understanding what's important to measure (results don't
    match key performance measures)
    7. evaluation techniques that don't capture human performance, only
    the performance of the trainers and training materials
    8. lack of valid measurements, resulting in false data reports
    9. lack of data collection
    10. lack of data analysis and summary.
    (Source: "Thinking Outside the Evaluation Box," T&D, February 1999)

    *********************************************************************
    Feel free to share T&D EXTRA with friends and colleagues, but request
    permission if you'd like to reprint any portion of it (Email Donna
    Abernathy at dabernathy@astd.org).
    Copyright 1999 American Society for Training & Development
    *********************************************************************


  • 15.  T&D EXTRA

    Posted 03-04-1999 10:16
    MARCH 3, 1999
    ********************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    ********************************************************
    THIS WEEK:

    1. News Bites
    2. This Month in T&D
    _________________________________________
    NEWS BITES

    * IT'S WORKING: Vice President Al Gore recently announced results of a
    Wirthlin Worldwide Welfare-to-Work Survey that reveal that more than
    410,000 welfare recipients have been hired by business partners of The
    Welfare-to-Work Partnership since May 1997. According to the survey,
    welfare recipients are also receiving training and promotions. In
    fact, 91 percent of companies hiring former welfare recipients offer
    them training opportunities that can lead to promotions. (Net
    connection: www.welfaretowork.org)

    * TICK, TICK, TICK: A soon-to-be-released survey conducted by Gifts In
    Kind International and "The NonProfit Times" reveals that 40 percent
    of U.S. nonprofit associations have not yet started their Y2K computer
    fixes. What's contributing to the inertia? A lack of training,
    funding, and technical support head the list. Particularly vulnerable
    organizations include those with budgets of $1 million or less. Says
    Susan Corrigan, president and CEO of Gifts In Kind International, "We
    need to question what may happen to nonprofit agencies, especially the
    smaller grassroots types, if they are unable to function effectively.
    More importantly, what happens to the people these agencies serve?"
    (Net connection: www.giftsinkind.com)

    * OFFICE LIFESAVERS: Starting this month, the American Red Cross will
    phase in defibrillator instruction to its standard CPR training for
    U.S. businesses. Defibrillators--those shock paddles used to revive
    the heart--will be used in new programs being piloted in 17 U.S.
    cities from March through July. Afterwards, the training will be
    available to businesses nationwide. Says Red Cross President Steve
    Bullock, "They don't require medical expertise. Anyone with simple
    training can grab one and restart a person's heart." By the way, only
    21 U.S. states have laws giving liability protection to people who try
    to save a bystander. So, stay tuned to new legal developments as this
    type of workplace training expands. (Net connection: www.redcross.org)
    _________________________________________
    THIS MONTH IN T&D

    We feature a special section on leadership this month. But it's not
    just about leaders; it's about you. Here's a sampling of what you'll
    find in T&D magazine in March:

    * HOW TO INFLUENCE LEADERS
    You can get the support of top executives--by "leading up." Here's
    how.

    * LEADERSHIP: LESSONS FROM THE BEST
    Read the findings of a benchmarking study on innovative practices in
    leadership development--from companies that are getting outstanding
    results; Arthur Andersen, General Electric, Hewlett Packard, Johnson &
    Johnson, Shell International, and the World Bank.

    * TRUE TALES AND TALL TALES: THE POWER OF ORGANIZATIONAL STORYTELLING
    Stories can impart an organization's traditions, vision, values, and
    priorities--and create shared meaning and purpose among employees. The
    best part is that anyone can be a good storyteller.

    * HOW TO DESIGN AN INSTRUCTOR EVALUATION
    The best way to ensure that instructors deliver training on target is
    to evaluate them properly. Here's how to identify success factors and
    create an easy-to-administer evaluation form.

    Plus, your favorite columns: Training 101, Working Life, @Work, News
    You Can Use, Media Reviews, and more. Find T&D magazine on the Net at
    http://www.astd.org/virtual_community/td_magazine.
    ********************************************************
    For more information, contact T&D technology editor Donna Abernathy at
    dabernathy@astd.org. Feel free to share T&D EXTRA with friends and
    colleagues, but you must request permission to reprint any portion of
    it. (Email permission requests to Valerie Small: vsmall@astd.org.)

    Copyright 1999 American Society for Training & Development
    ********************************************************


  • 16.  T&D EXTRA

    Posted 03-17-1999 14:12
    MARCH 17, 1999
    ********************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org. Find T&D magazine on the Net at
    http://www.astd.org/virtual_community/td_magazine.
    ******************************************************
    THIS WEEK:

    1. News Bites
    2. Coaching: From Locker Room to Boardroom

    -------------------------------------------------------------
    NEWS BITES

    * STREETWISE. What do HomeBoyz Graphics, The Training Source, and
    Women and Youth for Self-Reliance have in common? They all provide
    computer training for economically disadvantaged people who want
    another--or a first--chance at meaningful work. Jim Holub, the founder
    of HomeBoyz Graphics, says he started the program "after burying too
    many gang members in the Chicago projects." Since 1996, he has
    graduated 46 students and placed them in corporate jobs with average
    salaries of $38,000. Quite an accomplishment for Holub--a Jesuit
    priest from the 'hood. (Net connection: computerworld.com)

    * MORE EVIDENCE. According to a new study from the University of
    California at Irvine, solving math puzzles on computers and taking
    piano lessons significantly improves math skills of elementary school
    children. Researchers worked with 135 second-graders after conducting
    a pilot study with 102 students. Children given four months of piano
    training and time playing with computer software scored 27 percent
    higher on proportional math and fractions tests than other students.
    The study is the latest in a UCI series linking musical training to
    the learning process. (Net connection: uci.edu)

    * IT'S OFFICIAL. President Clinton has proclaimed that March 14
    through 20 is National Older Workers Employment Week. According to the
    March 11 proclamation: "One of our Nation's most valuable but least
    appreciated assets is its workers aged 55 and older. Older Americans
    bring to the workplace sound judgment, broad knowledge and experience,
    proven problem-solving abilities, and a strong work ethic." Read more
    about it at the White House Website. (Net connection:
    pub.whitehouse.gov)
    _________________________________________
    COACHING: FROM LOCKER ROOM TO BOARDROOM

    After years of helping athletes focus on goals, sports psychologist
    and consultant Michael McDermott, of the Minneapolis-based Personnel
    Decisions International, realized that his coaching principles would
    also work well for business executives. Says McDermott, "I'm teaching
    them persistence and discipline in bite-sized chunks to make it
    happen." Some highlights of his techniques include:
    * Scrimmage for 10 minutes a day. Set aside time to simulate a
    competitive situation in order to work toward a goal and boost
    performance. That may include making an important phone call or
    touching base with employees.
    * Control your self-talk. McDermott says that negative thoughts lead
    to negative outcomes.
    * Don't say "don't." Instead of saying, "Don't increase conflict in
    this meeting," ask a co-worker to increase cooperation.
    * Visualize success. Focus on a target. For example, McDermott coaches
    executives to picture an audience standing up to applaud after a great
    speech.
    (Source: Washington Post)
    ********************************************************
    For more information, contact T&D technology editor Donna Abernathy at
    dabernathy@astd.org. Feel free to share T&D EXTRA with friends and
    colleagues, but you must request permission to reprint any portion of
    it. (Email permission requests to publications coordinator Valerie
    Small: vsmall@astd.org.)

    Copyright 1999 American Society for Training & Development
    ********************************************************


  • 17.  T&D EXTRA

    Posted 03-25-1999 15:02
    MARCH 24, 1999
    ********************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org. Find T&D magazine on the Net at
    http://www.astd.org/virtual_community/td_magazine.
    ******************************************************
    THIS WEEK:

    1. America's Oldest Worker
    2. Workforce Investment Partnership Act
    3. The "Other" Y2K Dates

    -------------------------------------------------------------
    AMERICA'S OLDEST WORKER

    Green Thumb, in cooperation with the U.S. Department of Labor's
    Employment and Training Administration and the U.S. Department of
    Health and Human Services, just announced the results of its 1999
    "Search for America's Older Worker." Frederick William Sunderman,
    M.D., age 100, still works 8-hour days editing the "Annals of Clinical
    and Laboratory Science," which he founded 28 years ago. His
    distinguished career includes serving as medical director of explosive
    research for the Manhattan Project at Los Alamos; medical consultant
    to the space project at Redstone Arsenal; chief of the clinical
    pathology department at Atlanta's Communicable Disease Center; and
    instructor at the medical schools of eight universities. But that
    merely scrapes the surface. You can read more about Sunderman and 52
    other mature workers honored this week in Washington, D.C. at the
    Green Thumb Website. (Net connection: greenthumb.org)
    -------------------------------------------------------------
    WORKFORCE INVESTMENT PARTNERSHIP ACT

    The new U.S. Workforce Investment Partnership Act sets the scene for
    an updated workforce employment system that goes into effect on July
    1, 2000. Basically, the act allows states to create improved, one-stop
    centers for education, training, and employment services. According to
    implementation task force deputy director Wendy McConnell, states must
    submit five-year strategic plans for approval before they're eligible
    for program funding. The good news is that the Department of Labor
    offers technical assistance to state governments interested in
    submitting proposals as early as April 1. (Net connection:
    usworkforce.org)
    -------------------------------------------------------------
    THE "OTHER" Y2K DATES

    If you think that January 1, 2000, is the only day to worry about when
    it comes to the Y2K dilemma, think again. There are many potential
    crisis points from this point forward, many of them including
    fiscal-year changeovers. If you're an IT trainer, make note of these
    upcoming dates.
    * July 1, 1999 -- FY 2000 begins in 46 U.S. states. We'll see how
    state systems handle calculations past 12/31/99.
    * September 9, 1999 -- This date could cause processing errors because
    "9999" is computer code for "end of file."
    * October 1, 1999 -- It's the first day of FY 2000 for the U.S.
    government.
    * January 4, 2000 -- This is the first banking day of the new year.
    * February 29, 2000 -- 2000 is a leap year, but some computers may not
    calculate it correctly.
    For a comprehensive listing of possible Y2K problem dates, go to the
    MITRE/ESC Year 2000 Website. (Net connection:
    www.mitre.org/research/y2k)
    ********************************************************
    For more information, contact T&D technology editor Donna Abernathy at
    t&d_extra@astd.org. Feel free to share T&D EXTRA with friends and
    colleagues, but you must request permission to reprint any portion of
    it. (Email permission requests to periodicals coordinator Valerie
    Small: vsmall@astd.org.)

    Copyright 1999 by the American Society for Training & Development. All
    rights reserved.


  • 18.  T&D EXTRA

    Posted 04-06-1999 17:25
    APRIL 7, 1999
    ********************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org.
    ******************************************************
    THIS WEEK:

    1. Online Instructors Wanted
    2. Human Moments
    3. This Month in T&D

    -------------------------------------------------------------
    ONLINE INSTRUCTORS WANTED

    The Colorado State University Adult Education and Training department
    invites you to take a 5-minute survey on low-bandwidth online
    technologies. According to associate professor Bart Beaudin, "The
    purpose of this exploratory research is to identify the low bandwidth
    online technologies recommended and used by online instructors to
    deliver short (1- to 3-hour) online seminars and workshops." If you
    have designed online instruction, you can complete an anonymous survey
    at their Website. It's confidential--your email address won't be
    tracked. And results will be shared here in June.
    (Net connection:
    http://www.colostate.edu/~cwis124/beaudin/lowbandmethods-survey.html)
    -------------------------------------------------------------
    HUMAN MOMENTS

    Has face-to-face contact at work suffered at technology's hands? Are
    "human moments" things of the past? According to Edward M. Hallowell,
    yes and no. Virtual work arrangements and such technology as email and
    voicemail have often made personal contact unnecessary at work. Dial
    up. Leave a message. Send an email. Wait for an electronic response.
    No real interaction required. The "human moments"--authentic
    psychological encounters that require people's physical presence and
    their emotional and intellectual attention--are lost. Hallowell writes
    in Harvard Business Review: "The absence of the human moment--on an
    organizational scale--can wreak havoc. Coworkers slowly but surely
    lose their sense of cohesiveness. It starts with one person, but
    distrust, disrespect, and dissatisfaction on the job are like
    contagions." Hallowell cautions against the loss of human moments and
    says, "The human moment provides the zest and color in the painting of
    our daily lives; it restores us, strengthens us, and makes us whole.
    Luckily, as long as we arrange our lives properly, the human moment
    should be easy enough to preserve. All we have to do is take heed--and
    make it happen."
    (Net connection: http://www.hbsp.harvard.edu)
    -------------------------------------------------------------
    THIS MONTH IN T&D

    There's a lot going on in our pages in April. Here's a sampling of
    what you'll find.

    * WOOING IT WORKERS
    Here's how some companies are closing the skills gap by attracting and
    keeping top-flight technical talent.
    * POINT, COUNTERPOINT
    Former U.S. Labor Secretary Robert B. Reich and "Working With
    Emotional Intelligence" author Daniel Goleman engaged in a lively
    discussion about learning at the Disney Institute-hosted press event
    showcasing the 1999 ASTD State of the Industry report.
    * DREAM WEAVER
    The crucial role of OD professionals in startups.
    * HOW TO EVALUATE YOUR 360 FEEDBACK EFFORTS
    A survey can show that your 360 programs have impact.
    (Net connection: http://www.astd.org/virtual_community/td_magazine.)
    ********************************************************
    To subscribe to T&D EXTRA, send an email message with "subscribe" in
    the subject line to t&d_extra@astd.org. Feel free to share T&D EXTRA
    with friends and colleagues, but you must request permission to
    reprint any portion of it. (Email permission requests to periodicals
    coordinator Valerie Small: vsmall@astd.org.) For more information,
    contact T&D technology editor Donna Abernathy at dabernathy@astd.org.

    Copyright 1999 by the American Society for Training & Development. All
    rights reserved.
    ********************************************************


  • 19.  T&D EXTRA

    Posted 04-06-1999 17:50
    Please remove me from this list.

    Thank you.

    Bruce

    On Tue, 6 Apr 1999 17:24:49 -0400 Donna Abernathy
    <dabernathy@ASTD.ORG> wrote:

    > APRIL 7, 1999
    > ********************************************************
    > T&D EXTRA is an information service of Training & Development
    > magazine, published by the American Society for Training &
    > Development, www.astd.org.
    > ******************************************************
    > THIS WEEK:
    >
    > 1. Online Instructors Wanted
    > 2. Human Moments
    > 3. This Month in T&D
    >
    > -------------------------------------------------------------
    > ONLINE INSTRUCTORS WANTED
    >
    > The Colorado State University Adult Education and Training department
    > invites you to take a 5-minute survey on low-bandwidth online
    > technologies. According to associate professor Bart Beaudin, "The
    > purpose of this exploratory research is to identify the low bandwidth
    > online technologies recommended and used by online instructors to
    > deliver short (1- to 3-hour) online seminars and workshops." If you
    > have designed online instruction, you can complete an anonymous survey
    > at their Website. It's confidential--your email address won't be
    > tracked. And results will be shared here in June.
    > (Net connection:
    > http://www.colostate.edu/~cwis124/beaudin/lowbandmethods-survey.html)
    > -------------------------------------------------------------
    > HUMAN MOMENTS
    >
    > Has face-to-face contact at work suffered at technology's hands? Are
    > "human moments" things of the past? According to Edward M. Hallowell,
    > yes and no. Virtual work arrangements and such technology as email and
    > voicemail have often made personal contact unnecessary at work. Dial
    > up. Leave a message. Send an email. Wait for an electronic response.
    > No real interaction required. The "human moments"--authentic
    > psychological encounters that require people's physical presence and
    > their emotional and intellectual attention--are lost. Hallowell writes
    > in Harvard Business Review: "The absence of the human moment--on an
    > organizational scale--can wreak havoc. Coworkers slowly but surely
    > lose their sense of cohesiveness. It starts with one person, but
    > distrust, disrespect, and dissatisfaction on the job are like
    > contagions." Hallowell cautions against the loss of human moments and
    > says, "The human moment provides the zest and color in the painting of
    > our daily lives; it restores us, strengthens us, and makes us whole.
    > Luckily, as long as we arrange our lives properly, the human moment
    > should be easy enough to preserve. All we have to do is take heed--and
    > make it happen."
    > (Net connection: http://www.hbsp.harvard.edu)
    > -------------------------------------------------------------
    > THIS MONTH IN T&D
    >
    > There's a lot going on in our pages in April. Here's a sampling of
    > what you'll find.
    >
    > * WOOING IT WORKERS
    > Here's how some companies are closing the skills gap by attracting and
    > keeping top-flight technical talent.
    > * POINT, COUNTERPOINT
    > Former U.S. Labor Secretary Robert B. Reich and "Working With
    > Emotional Intelligence" author Daniel Goleman engaged in a lively
    > discussion about learning at the Disney Institute-hosted press event
    > showcasing the 1999 ASTD State of the Industry report.
    > * DREAM WEAVER
    > The crucial role of OD professionals in startups.
    > * HOW TO EVALUATE YOUR 360 FEEDBACK EFFORTS
    > A survey can show that your 360 programs have impact.
    > (Net connection: http://www.astd.org/virtual_community/td_magazine.)
    > ********************************************************
    > To subscribe to T&D EXTRA, send an email message with "subscribe" in
    > the subject line to t&d_extra@astd.org. Feel free to share T&D EXTRA
    > with friends and colleagues, but you must request permission to
    > reprint any portion of it. (Email permission requests to periodicals
    > coordinator Valerie Small: vsmall@astd.org.) For more information,
    > contact T&D technology editor Donna Abernathy at dabernathy@astd.org.
    >
    > Copyright 1999 by the American Society for Training & Development. All
    > rights reserved.
    > ********************************************************

    --
    Bruce Clemens PhD PE
    Room 360 CISAT Tower (A-1)
    Mail Stop Code: 4102
    College of Integrated Science and Technology
    James Madison University
    Harrisonburg, VA 22807
    office: (540)568-8770
    home: (540)289-7755
    fax: (540)568-2768
    internet: clemenbw@jmu.edu
    http://www.isat.jmu.edu/faculty/clemens.htm
    Work like you don't need the money. Love like you've never been hurt.
    Dance like nobody's watching. Sing like no-ones listening. (Cathy Mattea
    tune written by Leigh or from some '60's prophet and moodified by Prez
    Raines, Dolly Sods, 1999)


  • 20.  T&D EXTRA

    Posted 04-14-1999 10:31
    APRIL 14, 1999
    ********************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, www.astd.org. Find us on the Web at
    http://www.astd.org/virtual_community/td_magazine.
    ******************************************************
    THIS WEEK:

    1. Brain Boosters
    2. Who Will Lead?
    3. Media Reviews
    -------------------------------------------------------------
    BRAIN BOOSTERS

    Medical research on neural disorders could spawn the development of
    "smart pills" that significantly enhance people's ability to think. So
    says MIT Media Lab research associate Michael Schrage. He speculates
    that employee training could become more cost effective when learners
    pop their pills. Or that business people could gobble them up the same
    way that they used to wash a few martinis down with lunch. The real
    dilemma, he says, is what happens to the workplace when access to the
    right drugs is as important to market effectiveness as access to the
    right networks?
    (Net connection: http://www.fortune.com)
    -------------------------------------------------------------
    WHO WILL LEAD?

    You've heard of the so-called Millennium Elephant--that critical
    shortage of middle- and top-level managers expected during the next
    five years. Many organizations may lose 40 to 50 percent of their
    executives, mostly to retirement, and there are few successors waiting
    in the wings. New research on succession planning from Development
    Dimensions International reveals the following thought-provoking
    statistics:
    * Organizations would rehire only 62 percent of their leaders and
    managers.
    * Fifty-two percent of organizations anticipate major changes to their
    succession management process.
    * Forty-four percent of companies say that they don't evaluate or
    compensate managers for their efforts to develop new talent.

    In addition, the DDI study reports on the best practices of 260
    organizations. For example, 85 percent of organizations link
    succession management to training, and 90 percent link it to
    performance management and career planning.
    (Net connection: http://www.ddiworld.com)
    -------------------------------------------------------------
    MEDIA REVIEWS

    "Training Media Review" evaluates new multimedia, software tools,
    online courses, videos, and print--with emphasis on content. It covers
    HR topics, business skills, management development, IT end-user
    training, and safety products. This month in T&D magazine, check out
    excerpts of these video reviews--"Diversity: Food for Thought" and "On
    the Receiving End." TMR has announced a special offer for ASTD
    members--seven bimonthly issues for the price of six. For more
    information, call 877.532.1838, or use their Website.
    (Net connection: http://www.tmreview.com)
    ********************************************************
    To subscribe to T&D EXTRA, send an email message with "subscribe" in
    the subject line to t&d_extra@astd.org. Feel free to share T&D EXTRA
    with friends and colleagues, but you must request permission to
    reprint any portion of it. (Email permission requests to periodicals
    coordinator Valerie Small at vsmall@astd.org.) For more information,
    contact T&D technology editor Donna Abernathy at dabernathy@astd.org.
    Copyright 1999 by the American Society for Training & Development.
    All rights reserved.
    ********************************************************


  • 21.  T&D EXTRA

    Posted 04-21-1999 16:06
    APRIL 21, 1999
    ********************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development.
    ******************************************************
    THIS WEEK:

    1. 2005: A Work Odyssey
    2. You've Got Email
    3. ASTD '99 International Conference
    -------------------------------------------------------------
    2005: A WORK ODYSSEY

    According to recent findings from OfficeTeam's 2005 Research project,
    the office of the not-so-distant future will depend on "information
    coordinators" to facilitate communication among an increasingly mobile
    workforce. Information coordinators will bring order to a chaotic work
    environment by delivering just-in-time data and coordinating other
    employees' activities. This next generation of administrative
    professionals must be techno-savvy, to be sure. Their duties will
    include computer training, Internet research, and Webpage development,
    according to the project. A combination of human and technology skills
    will be vital, though. OfficeTeam offers a related skills index quiz
    on their Website.
    (Net connection: http://www.officeteam.com)
    -------------------------------------------------------------
    YOU'VE GOT EMAIL

    It's the number 1 Internet tool. Worldwide, more people email each
    other than surf the Web. Sure, it's useful, and we can't imagine
    working without it. But it can become a nuisance to busy people. If
    you're looking for some electronic sanity, try these simple,
    bandwidth-frugal guides for workplace-friendly email.
    1. Inform email recipients when your message doesn't require a reply.
    2. Think before hitting the Reply to All button.
    3. Use bullets instead of paragraphs in your emails.
    4. Cut down on the "Thanks!" replies.
    5. Use email filters.
    (Net connection: http://www.astd.org/virtual_community/td_magazine.)
    -------------------------------------------------------------
    ASTD '99 INTERNATIONAL CONFERENCE

    The industry's premier event, ASTD '99 International Conference &
    Exposition, is right around the corner. The May event is a great
    chance to invest in your own performance, discover new ideas and
    practices for organizational learning, hear solutions to the
    challenges of globalization, and learn proven practices to demonstrate
    return-on-investment. ASTD '99 offers more than 200 sessions organized
    in the following tracks: Going Global, Measuring and Evaluating
    Training and Performance, Organization Development, Performance
    Improvement, Learning Technologies, Training Basics, and Workplace
    Issues. You'll also get tips from the experts in our field, including
    Dana Gaines Robinson, Sivasailam Thiagarajan, Bob Pike, Ned Herrmann,
    Ken Blanchard, Daniel Goleman, and Robert Brinkerhoff.
    (Net connection: http://www.astd.org)
    ********************************************************
    To subscribe to T&D EXTRA, send an email message with "subscribe" in
    the subject line to t&d_extra@astd.org. Feel free to share T&D EXTRA
    with friends and colleagues, but you must request permission to
    reprint any portion of it. (Email permission requests to periodicals
    coordinator Valerie Small at vsmall@astd.org.) For more information,
    contact T&D technology editor Donna Abernathy at dabernathy@astd.org.
    Copyright 1999 by the American Society for Training & Development. All
    rights reserved.
    ********************************************************


  • 22.  T&D EXTRA

    Posted 04-29-1999 10:08
    APRIL 28, 1999
    ********************************************************
    T&D EXTRA is an information service of Training & Development
    magazine, published by the American Society for Training &
    Development, http://www.astd.org.
    ******************************************************
    THIS WEEK:

    1. News Bites
    2. (Un)Stress Zone
    3. Who Will Lead? (Part 2)
    -------------------------------------------------------------
    NEWS BITES

    * The Association of Internet Professionals Certification
    Accreditation Council is the first of its kind--an industry-wide group
    established to determine standards for Internet certifications. It
    recently announced the accreditation of Net skills certification
    programs from these organizations: Novell, Microsoft, Pennsylvania
    State University, ProSoft Training.com, HyCurve, and Sysoft.
    (Net connection: http://accredit.net)

    * It had to be one of the most-watched training events ever. "Medical
    Response to Chemical Warfare and Terrorism," a U.S. Army Medical
    Research Institute of Chemical Defense training seminar, was Webcast
    live on ahn.com last week. Singapore and Australia aired the training
    on national television, and 13 other countries also tuned in. Viewer
    estimates range from 2.5 to 3 million people, including 40,000 medical
    and emergency services professionals who participated for continuing
    medical education credits.
    (Net connections: http://www.ahn.com; http://www.cw-med-learn.org)

    * The International Simulation and Gaming Association will hold its
    30th annual conference during July 12-16 at the University of
    Technology in Sydney, Australia. The Australian Simulations and Games
    Association--whose objective is to improve people's understanding of
    the contribution to learning made by these forms of experiential
    learning--is organizing the event. Main conference themes will include
    how educational simulations and games intersect with learning, futures
    planning, and technology.
    (Net connection: http://www.education.uts.edu.au/ozsaga)
    -------------------------------------------------------------
    (UN)STRESS ZONE

    Tom Ackerman, as former director of the L.L. Bean Fly Fishing and
    Wingshooting Schools, knows a thing or three about helping harried
    executives leave the office behind. He writes in his recent
    mgeneral.com "ezzay": "There they were--week after week--filing
    through. Stressed-out souls with jammed schedules, belt pagers,
    cellular phones, and loads of cares. How did they get that way? So out
    of balance. So busy making a living [that] they forgot to make a
    life." The great healer, Ackerman claims, is nature. Some people
    revive their spirits by mastering terrain or natural obstacles; others
    just revel in rugged outdoor beauty. His message: Relax and take a
    deep breath...outdoors.
    (Net connection: http://www.mgeneral.com)
    -------------------------------------------------------------
    WHO WILL LEAD? (PART 2)

    "Who Will Lead?"--the succession management topic from the April 14
    T&DE--brought this email response from Dr. Linda B. Greer: "My own
    take on the lack of succession in management is that as people have
    gotten more egocentric and self-indulgent, they have been blinded to
    the need to promote others around them for the health of their own
    organizations. A shift in work ethics and morals could go a long way
    toward correcting the situation."
    ********************************************************
    To subscribe to T&D EXTRA, send an email message with "subscribe" in
    the subject line to t&d_extra@astd.org. Feel free to share T&D EXTRA
    with friends and colleagues, but you must request permission to
    reprint any portion of it. (Email permission requests to periodicals
    coordinator Valerie Small at vsmall@astd.org.) For more information,
    contact T&D technology editor Donna Abernathy at dabernathy@astd.org.
    Copyright 1999 by the American Society for Training & Development. All
    rights reserved.
    ********************************************************