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Why are some workers better than others? The evidence is clear.

  • 1.  Why are some workers better than others? The evidence is clear.

    Posted 10-14-1998 15:20
    Contrary, to an earlier posting on this list, there is a wealth of research literature showing
    a variety of traits that distinguish productive workers from less productive workers. Those
    who claim otherwise are ignoring about 85 years of research. Such predictors include
    intelligence, job knowledge, and personality traits such as conscientiousness.

    Is anyone really willing to argue that smart people, who know much about their job and who are
    dependable are not any better at their jobs than stupid people, with no job
    knowledge, and who are screw offs?

    A good summary of the extensive research base on this topic can be found in:

    Schmidt, FL & Hunter, JE. (1998) The validity and utility of selection methods in
    personnel psychology: practical and theoretical implications of 85 years of research
    findings. Psychological Bulletin, 124, 262-274.

    --
    Michael A. McDaniel
    Department of Management, School of Business
    Virginia Commonwealth University
    1015 Floyd Ave, PO Box 844000, Richmond VA 23284-4000
    Voice: 804.827.0209 Fax: 804.828.1602


  • 2.  Why are some workers better than others? The evidence is clear.

    Posted 10-14-1998 16:27
    Mike,
    The article you note does seem important. I gleaned the abstract from
    http://www.apa.org/journals/bul/998ab.html#6
    and it appears below.
    Cybercollegially,
    Charlie Wankel wankelc@stjohns.edu
    listmaster mg-ed-dv

    The Validity and Utility of Selection Methods in Personnel Psychology:
    Practical and Theoretical Implications of 85 Years of Research Findings

    Frank L. Schmidt <frank-schmidt@uiowa.edu> and/or
    <fschmidt@blue.weeg.uiowa.edu>
    University of Iowa

    John E. Hunter
    Michigan State University

    This article summarizes the practical and theoretical implications of 85
    years of research in personnel selection. On the basis of meta-analytic
    findings, this article presents the validity of 19 selection procedures for
    predicting job performance and training performance and the validity of
    paired combinations of general mental ability (GMA) and the 18 other
    selection procedures. Overall, the 3 combinations with the highest
    multivariate validity and utility for job performance were GMA plus a work
    sample test (mean validity of .63), GMA plus an integrity test (mean
    validity of .65), and GMA plus a structured interview (mean validity of
    .63). A further advantage of the latter 2 combinations is that they can be
    used for both entry level selection and selection of experienced employees.
    The practical utility implications of these summary findings are
    substantial. The implications of these research findings for the development
    of theories of job performance are discussed.

    Psychological Bulletin, 1998, Vol. 124, No. 2, 262�274, �1998 American
    Psychological Association

    > -----Original Message-----
    >
    > Contrary, to an earlier posting on this list, there is a wealth
    > of research literature showing
    > a variety of traits that distinguish productive workers from less
    > productive workers.
    >
    > A good summary of the extensive research base on this topic can
    > be found in:
    >
    > Schmidt, FL & Hunter, JE. (1998) The validity and utility of
    > selection methods in
    > personnel psychology: practical and theoretical implications of
    > 85 years of research
    > findings. Psychological Bulletin, 124, 262-274.


  • 3.  Why are some workers better than others? The evidence is clear.

    Posted 10-14-1998 21:06
    But what about the intelligent ones who are not dependable and screwoffs and the less intelligent
    (not "stupid" -- what a coarse appellation) who are dependable and do their jobs well?
    Nonetheless, I appreciate the citation you provided.

    Mike McDaniel wrote:

    > Contrary, to an earlier posting on this list, there is a wealth of research literature showing
    > a variety of traits that distinguish productive workers from less productive workers. Those
    > who claim otherwise are ignoring about 85 years of research. Such predictors include
    > intelligence, job knowledge, and personality traits such as conscientiousness.
    >
    > Is anyone really willing to argue that smart people, who know much about their job and who are
    > dependable are not any better at their jobs than stupid people, with no job
    > knowledge, and who are screw offs?
    >
    > A good summary of the extensive research base on this topic can be found in:
    >
    > Schmidt, FL & Hunter, JE. (1998) The validity and utility of selection methods in
    > personnel psychology: practical and theoretical implications of 85 years of research
    > findings. Psychological Bulletin, 124, 262-274.
    >
    > --
    > Michael A. McDaniel
    > Department of Management, School of Business
    > Virginia Commonwealth University
    > 1015 Floyd Ave, PO Box 844000, Richmond VA 23284-4000
    > Voice: 804.827.0209 Fax: 804.828.1602


  • 4.  Why are some workers better than others? The evidence is clear.

    Posted 10-14-1998 22:43
    >Contrary, to an earlier posting on this list, there is a wealth of
    >research literature showing
    >a variety of traits that distinguish productive workers from less
    >productive workers. Those
    >who claim otherwise are ignoring about 85 years of research. Such
    >predictors include
    >intelligence, job knowledge, and personality traits such as conscientiousness.
    >
    >Is anyone really willing to argue that smart people, who know much about
    >their job and who are
    >dependable are not any better at their jobs than stupid people, with no job
    >knowledge, and who are screw offs?
    >

    I think we have epistemological differences here. I read from above that
    you follow an epistemology of intelligence. I follow an epistemology of
    mind, thinking and personal/professional development. I have quite a
    different set of assumptions about people, thinking and the demonstration
    of knowledge.

    The point of difference is whether you believe that once a person is judged
    (and I use this word deliberately) by another to be "stupid, with no job
    knowledge, and a screw-off", if they are FIXED into these very very
    subjective categories. An epistemology of mind, thinking and development
    argues that intelligence is not fixed - our cognitive skills can be taught.


    How many so-called "stupid" people either a) haven't been properly taught
    how to think b) process information differently from the traditional,
    academic, way of processing information? I have worked with many people in
    industry who are practical, hands-on people, who in many cases didn't do so
    well at school (because for some they were practical, extroverted, of the
    moment people for whom sitting and reading and writing for long period held
    no interest), but who have tremendous mental ability for what they are
    trained in, and for all things generally. They are intelligent! We excel
    through what we are taught to excel in, and with the resources that we
    have. The environmental factors, which Phil referred to.

    Another point of departure on using intelligence and other 'personality
    traits' as fixed properties, is that people change over time. We change
    and develop through new experiences, challenges, and through reflection.
    We learn all the time. We demonstrate our knowledges in different times
    and places, and in response to different things. Therefore I would not put
    much faith in the intelligence tests such as the Stanford-Binet, which is
    widely known to be culturally biased anyway. Limiting ourselves to the
    academic knowledges, which are white, which are male, which are middle
    class, is doing ourselves and our organisations (if you're going to talk
    about recruitment) a huge disservice. It also contributes to
    discrimination and marginalisation and all the cultural conflicts which
    arise from these. Don't think that how we run our organisations, and the
    values present in our recruitment procedures, are in anyway separate from
    our wider, societal problems.

    When myself and my colleagues have asked industry participants if they
    would recruit on the basis of IQ tests, they've loudly said 'No!' They
    want to be able to recuit with criteria which is more holistic. They know
    this means they need to ask for evidence of the qualities they want. They
    know this doesn't mean subjective and unsubstantiated judgements. And
    which criteria do they choose? They go for abilities which show people can
    manage themselves and others, teamwork skills, technical abilities and
    flexibility. All things which can be taught also.

    Fiona Broadbent






    Fiona Broadbent
    Research Officer
    Graduate School of Education
    University of Queensland &
    Fisher & Paykel (Cleveland)
    Ph: (07) 3365 6643 / (07) 3286 8801


  • 5.  Why are some workers better than others? The evidence is clear.

    Posted 10-14-1998 23:15
    Mike McDaniel <MAMcDani@SATURN.VCU.EDU> wrote:
    (Hi Mike)

    >Contrary, to an earlier posting on this list, there
    is a wealth of research literature showing a variety
    of traits that distinguish productive workers
    from less productive workers.<

    True, but are all the traits common to all successful employees in
    all jobs in all industries working for all bosses in all companies?
    If the answer is no, is the research all that helpful?

    Can people be successful without having all of these traits?
    If the answer is yes, which people, which traits, which jobs?

    >Those who claim otherwise are
    ignoring about 85 years of research.<

    Or maybe they have just moved beyond it.

    >Such predictors include intelligence<

    Are you suggesting that we ought to hire based on intelligence?
    Seems to me the law is settled--we cannot set hiring standards
    above that demanded by the job. In other words, lower mental ability
    cannot be used to screen out applicants for jobs for which
    higher mental abilities are not required by the job.
    Wasn't it Griggs v. Duke Power?

    >job knowledge<

    Are you suggesting that we ought to hire the most knowledgable
    job applicants? If we did, wouldn't we always hire the most educated
    and most experienced? Why interview at all?

    >and personality traits such as conscientiousness.<

    Are you suggesting that we only hire applicants who are conscientious?
    What about people who are less conscientious?

    What a sad day it will be when people with lower mental abilities,
    less education, less knowledge and less conscientiousness are
    convinced that they are not worthy of a job because 85 years of
    research shows that these traits are what is needed for job success.

    Good thing entreprenuers don't know that they cannot succeed without
    these so called success traits.

    This thinking may be partly responsible for the 21% average turnover
    rate during the first year for new hires in the US.

    Our clients find that their most successful employees in some jobs
    score considerably lower in mental ability than their less successful
    co-workers in the same job who score much higher. Our clients also find
    that very conscientious employees in some jobs are less successful than
    their less conscientious co-workers in the same job. How can that be?

    >Is anyone really willing to argue that smart people,
    who know much about their job and who are dependable
    are not any better at their jobs than stupid people,
    with no job knowledge, and who are screw offs?<

    Let me understand your point. You are comparing the job performance
    of smart people--high IQ--who have job knowledge and who are dependable
    to the job performance of stupid people--low IQ-- with no job knowledge
    and who are screw offs? Yikes, who could argue with that.
    Of course no one is seriously suggesting that.

    I am suggesting however, all else being equal, that applicants with
    greater mental abilities do not always become the best employees.
    Yes, they may learn their jobs quicker but employers want not only
    good performance over the short term but also over the long term as
    well. Employers seem to want to train their new employees and then
    have them stay on the job for a long time doing their jobs well,
    and enjoying their jobs. Maybe our clients are different and since our
    client list includes only about 0.25% of the 8,000,000+/- employers
    in the US I think they just might be different.

    Bob


  • 6.  Why are some workers better than others? The evidence is clear.

    Posted 10-15-1998 04:29
    >Contrary, to an earlier posting on this list, there is a wealth of research
    literature showing
    >a variety of traits that distinguish productive workers from less
    productive workers. Those
    >who claim otherwise are ignoring about 85 years of research. Such
    predictors include
    >intelligence, job knowledge, and personality traits such as conscientiousness.
    >
    I don't believe the claim was that there are no traits that distinguish
    "productive" workers from "less productive" workers, but rather that none
    have been identified that reliably distinguish predictively and across
    groups between "star productive" workers and "normally productive" ones -
    with 'star' being perhaps people who are 10x as productive as the average
    for the group.

    mild-mannered Tom Wheeler


  • 7.  Why are some workers better than others? The evidence is clear.

    Posted 10-15-1998 04:35
    "I think we have epistemological differences here. I read from above that
    >you follow an epistemology of intelligence. I follow an epistemology of
    >mind, thinking and personal/professional development. I have quite a
    >different set of assumptions about people, thinking and the demonstration
    >of knowledge.
    >
    >The point of difference is whether you believe that once a person is judged
    >(and I use this word deliberately) by another to be "stupid, with no job
    >knowledge, and a screw-off", if they are FIXED into these very very
    >subjective categories. An epistemology of mind, thinking and development
    >argues that intelligence is not fixed - our cognitive skills can be taught.
    >"

    And this raises questions above&beyond epistemological ones.
    The 'Pygmalion effect' isn't merely about what can be known or predicted,
    but about the tendency people have to fulfill expectations that are
    powerfully laid on them. (Of course one must be discerning about the
    ways in which expectations are conveyed: most people are subtle enough
    to get the _real_ message when they're told heavyhandedly & forbiddingly
    "We ALL expect the very best from you (and we have plenty of others who
    can fill your slot if you don't provide it)" or when verbal assurances of
    high esteem are put side-by-side with nonverbal cues which suggest quite
    otherwise.


    Tom Wheeler


  • 8.  Why are some workers better than others? The evidence is clear.

    Posted 10-15-1998 05:14
    Mike McDaniel <MAMcDani@SATURN.VCU.EDU> wrote:

    >Contrary, to an earlier posting on this list, there is a wealth of
    research literature showing
    a variety of traits that distinguish productive workers from less
    productive workers.<

    True, but are all the traits common to all successful employees in all
    jobs? Can an employee be successful without all these traits?

    >Those who claim otherwise are ignoring about 85 years of research.<

    Or just maybe they have moved beyond it.

    >Such predictors include intelligence<

    Are you suggesting that we ought to hire based on IQ? Seems to me the law
    is settled--we cannot set hiring standards above that demanded by the job.
    In other words, high IQ's cannot be used to screen applicants for jobs
    which a high IQ is not required by the job. Wasn't it Griggs v. Duke Power?

    >job knowledge<

    Are you suggseting that we ought to hire the most knowlable job applicants?
    If we did we would always hire the most educated and most experienced and
    we would not have age discrimianrtion to worry about.

    >and personality traits such as conscientiousness.<

    Are you suggesting that we only hire applicants who are conscientious?
    What about applciants who are less conscientious?

    What a sad day it will be when lower IQ people, less educated and less
    knowledgable people, and less conscientious people are convinced that they
    are not worthy of a job because 85 years of research shows that these
    traits are what is needed for job success. My guess is that this thinking
    is precisely the cause for the 21% turnover rate during the first year for
    new employees.

    Our clients find that their most successful employees in some jobs score
    considerably lower in mental ability than their less successful employees.

    Our clients also find that very conscientious employees in some jobs are
    less successful than the less conscientious employees in the same hob.


  • 9.  Why are some workers better than others? The evidence is clear.

    Posted 10-15-1998 16:59
    wheeler wrote:

    > The 'Pygmalion effect' isn't merely about what can be known or predicted,
    > but about the tendency people have to fulfill expectations that are
    > powerfully laid on them.

    Expectations according to whom? By whose criteria? Who has the right to 'expect'
    anything of anyone else? School teachers do this so often that no-one takes them
    seriously anymore ("Little Tommy is a good pupil but he could do better.."!!!).

    Humankind was made to be measured by his/her own yardstick - not that of anyone
    else. If he/she can't live up to my expectations, who of the two of us is going
    to be the most upset? Not the other person. So why should I be concerned about
    it? Let's concentrate only on what the person can do, not what or who he/she is.
    I'll bet if we could get right inside those who surround us every day we would
    find some very wonderful - and some very nasty - people. But it doesn't effect
    us because that is not where we live. We live in a world where it is what people
    do that effects us - not who they are.

    > (Of course one must be discerning about the
    > ways in which expectations are conveyed: most people are subtle enough
    > to get the _real_ message when they're told heavyhandedly & forbiddingly
    > "We ALL expect the very best from you (and we have plenty of others who
    > can fill your slot if you don't provide it)" or when verbal assurances of
    > high esteem are put side-by-side with nonverbal cues which suggest quite
    > otherwise.
    >

    I've got no problem with this but here we aren't looking at criteria that sorts
    top performers from brilliant performers but a clear indication that they're
    working for a real loser in the first place. Sure, reality says that there are
    bosses who do say these things (just as there are snobbish Dr Doolittles who
    want to prove that they are God) but don't try and lable the employee (or Eliza)
    because of who he/she is . . . it just makes the labeller look stupid and annoy
    the person he/she is targeting.

    Phil Rutherford


    > Tom Wheeler


  • 10.  Why are some workers better than others? The evidence is clear.

    Posted 10-15-1998 20:44
    >wheeler wrote:
    >
    >> The 'Pygmalion effect' isn't merely about what can be known or predicted,
    >> but about the tendency people have to fulfill expectations that are
    >> powerfully laid on them.
    >
    >Expectations according to whom? By whose criteria? Who has the right to
    'expect'
    >anything of anyone else? School teachers do this so often that no-one takes
    them
    >seriously anymore ("Little Tommy is a good pupil but he could do better.."!!!).
    >
    Institutional expectations/norms. It isn't a matter of "rights"; all
    standardized forms of human interaction occur according to mutual
    expectations. The point being made in the quoted paragraph was that such
    expectations tend to be communicated, directly or not, and tend to influence
    not only the expecter's perceptions, but also actual behavior,
    educational/work advancement, etc.. - the classic article, of course,
    "Pygmalion in the Classroom" by A M Rosenthal, is about 30 years old.

    Tom Wheeler


  • 11.  Why are some workers better than others? The evidence is clear.

    Posted 10-16-1998 09:03
    On the pgymalion effect, Dov Eden's careful study is probably not widely know,
    "Pygmalion in management : productivity as a self-fulfilling prophecy" (Lexington,
    Mass: Lexington Books, 1990).

    Of course on the other side of the coin there is old-fashioned labelling - again a
    self-fulfilling prophecy.

    Dave

    Phil Rutherford wrote:

    > wheeler wrote:
    >
    > > The 'Pygmalion effect' isn't merely about what can be known or predicted,
    > > but about the tendency people have to fulfill expectations that are
    > > powerfully laid on them.
    >
    > Expectations according to whom? By whose criteria? Who has the right to 'expect'
    > anything of anyone else? School teachers do this so often that no-one takes them
    > seriously anymore ("Little Tommy is a good pupil but he could do better.."!!!).
    >
    > Humankind was made to be measured by his/her own yardstick - not that of anyone
    > else. If he/she can't live up to my expectations, who of the two of us is going
    > to be the most upset? Not the other person. So why should I be concerned about
    > it? Let's concentrate only on what the person can do, not what or who he/she is.
    > I'll bet if we could get right inside those who surround us every day we would
    > find some very wonderful - and some very nasty - people. But it doesn't effect
    > us because that is not where we live. We live in a world where it is what people
    > do that effects us - not who they are.
    >
    > > (Of course one must be discerning about the
    > > ways in which expectations are conveyed: most people are subtle enough
    > > to get the _real_ message when they're told heavyhandedly & forbiddingly
    > > "We ALL expect the very best from you (and we have plenty of others who
    > > can fill your slot if you don't provide it)" or when verbal assurances of
    > > high esteem are put side-by-side with nonverbal cues which suggest quite
    > > otherwise.
    > >
    >
    > I've got no problem with this but here we aren't looking at criteria that sorts
    > top performers from brilliant performers but a clear indication that they're
    > working for a real loser in the first place. Sure, reality says that there are
    > bosses who do say these things (just as there are snobbish Dr Doolittles who
    > want to prove that they are God) but don't try and lable the employee (or Eliza)
    > because of who he/she is . . . it just makes the labeller look stupid and annoy
    > the person he/she is targeting.
    >
    > Phil Rutherford
    >
    > > Tom Wheeler