Phil,
Indeed as you describe the core of the problem rest on resolving the issue
of 'what I want' vs. 'what ___ wants'.
This apparent irresolvable stand creates problems when there exists an
unsustainable situation, like exploitation, or cancerous developments.
Clearly the solution requires the opposite, a situation of sustainable and
complementary symbiosis where everyone wins.
Shifting from resolving what seems good to me now ('what I want') vs what
will be good for me in the long run ('what ___ wants')... becomes part of
the solution. When should this begin? Well I know there was a study at
Stanford that determined that children who deferred gratification became
more successful later in life...
Intriguingly I find that religion has been pushing the notion that being
good eventually pays while being bad eventually leads to losses.
Back to the original point, I hold that resolving for 'what ___ wants' in
fact becomes 'what I want' when the situation is sustainable. Because even
a small profit under sustainable model can accumulate into a fortune...
The last point you make in relation to "arguing for what you want and how
you are going to give it to them" can be sustainable or unsustainable, it
all "depends on what is promoted (inclusion and health) or (exclusion of
health)". Who knows when unsustainable development will be recognized and
shifted into sustainable developments, probably when discovering that
sustainable recourses pay more than exploitation, that prevention cost less
than the remedy. I heard the story of a turnaround somewhere in Africa of
the elephant population when locals realized that a live elephant attracted
tourists and left lots of money...
Cordially,
Esteban
Phillip Rutherford <
robnphil@ozemail.com.au>@MAELSTROM.STJOHNS.EDU> on
02/06/2002 10:58:34 PM
Please respond to Management Education and Development Discussion
<
MG-ED-DV@MAELSTROM.STJOHNS.EDU>
Sent by: Management Education and Development Discussion
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To:
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Subject: Re: Industrial agreement and training ramifications
Esteban,
I agree entirely, but what is the solution? When should the intervention
come - after the fact or before it?
One of the difficulties I have in my country (and have experienced in a
number of others) is that management education is centred on those things
that can be taught - that is, what a lot of people call the 'hard' and
quantifiable skills. Very little is done about the 'soft' skills, even
though in my opinion they too can be taught (just a little bit
differently).
And yet it is these 'soft' skills that get so many people into trouble.
Sure, they might be very good at writing submissions and developing
legislation, but when that legislation is wrong (but beautifully written)
they are not chided for incompetence - only awkward thinking.
I am currently reading a book by an ex-politician who said (in words to the
effect that) that the greater part of politics, and in my opinion
management, is not spent in finding out what people want and how they want
it, but in creating better ways of arguing for what you want and how you
are
going to give it to them.
Phil Rutherford
----- Original Message -----
From: "Esteban Trevino" <
esteban.trevino@neoris.com>
To: <
MG-ED-DV@MAELSTROM.STJOHNS.EDU>
Sent: Thursday, February 07, 2002 1:07 PM
Subject: Re: [MG-ED-DV] Industrial agreement and training ramifications
Intriguing discussion, on accounting for time-off and on the job and the
desirability of particular activities.
It seems that there exist two basic issue involved:
1- The sustainability of the activity
2- Accountability to the firm
I perceive the issue has much broader implications that relate to the
effectiveness of individuals, the nature of the work done, and the value it
has. Do organizations pay for the actual work done, for the time spent
doing it, for physical presence, for knowledge, for performance, for
innovation or a combination of all these? How does an organization consider
the worker?
Clocking in-out for smokers, to be fair, would also require clocking in-out
when doing work related activities even outside the work environment. Now
what about the business lunches, dinners, or for that matter trips? Should
the worker register 24 hours of work because that is the time required by
the organization (taken away from their family)? What about the situation
where a preoccupation to resolve a nagging issue at work keeps the employee
awake half the night leading to the insight of the solution will they count
that as work? What if they get inspired and dream the solution, will they
clock that in too?
Only a sustainable stand has the logic required to impose itself over less
desirable ones. When taken to the extreme one can easily resolves if the
resulting scenario is sustainable and desirable or becomes exploitative and
detrimental. One way to resolve the issue would be to have incentives for
healthier life-styles (sustainable and desirable business models over the
long run). Unfortunately overall humanity as a whole seems to be heading in
the other direction into sick life-styles (with business models that
exploit opportunities independent of their sustainability over the long
run). Curiously I heard there was a study that showed that the most
profitable and long standing business had had principles and sustainable
practices as their core values.
Getting a desirable one-time customer may be a profitable business model;
though a superior model will have that customer as a repeat, coming back
for their life over a long time.... and an even superior model would even
help extend the life expectancy.
But who knows if instant gratification with quick profits that exploit
current opportunities will get more 'market' than the superior one that
takes longer to achieve. Sustainable deferred gratification seems to be
very limited in society today. Especially in light of the uncertain
future...
Cordially,
Esteban
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