Discussion: View Thread

  • 1.  Our product, our customers

    Posted 03-27-1999 06:34
    P.A. Gantt wrote

    <<The working world wants
    our product (students) to be able to work day one.

    Rather than teach our students what we think they should
    know, why not ask our ultimate customers what attributes
    and skills they deem necessary for worker success on the job?>>


    Our `product' is not students but education based upon research and
    scholarship.

    Who pays for the education of students? Everyone who pays taxes, not just
    those who hire our students.

    The `working world' is not just those who sit on advisory councils, etc.
    but everyone who works in society, including those who work in the home, in
    schools,etc.

    Business has no legitimate place to dictate or monopolise educational
    agendas. Nor should teachers or trainers of management act as apologists for
    such dictatorship.

    Hugh

    Hugh Willmott

    Home Page : http://dspace.dial.pipex.com/town/close/hr22/hcwhome

    Web site for Critical Management Studies Conference 1999:

    http://dialspace.dial.pipex.com/town/close/hr22/cmsconference

    Web site for Association for Accountancy and Business Affairs:

    http://visar.csustan.edu/aaba/aaba.htm

    Hugh Willmott
    Professor of Organizational Analysis
    Manchester School of Management
    UMIST
    Manchester M60 1QD
    United Kingdom

    Tel : 0161 200 3412
    Fax : 0161 200 3505
    email : Hugh.Willmott@umist.ac.uk


  • 2.  Our product, our customers

    Posted 03-29-1999 02:30
    Hugh WILLMOTT wrote:

    > P.A. Gantt wrote
    >
    > <<The working world wants
    > our product (students) to be able to work day one.
    >
    > Rather than teach our students what we think they should
    > know, why not ask our ultimate customers what attributes
    > and skills they deem necessary for worker success on the job?>>
    >
    > Our `product' is not students but education based upon research and
    > scholarship.
    >
    > Who pays for the education of students? Everyone who pays taxes, not
    > just
    > those who hire our students.
    >
    > The `working world' is not just those who sit on advisory councils,
    > etc.
    > but everyone who works in society, including those who work in the
    > home, in
    > schools,etc.
    >
    > Business has no legitimate place to dictate or monopolise educational
    > agendas. Nor should teachers or trainers of management act as
    > apologists for
    > such dictatorship.
    >
    > Hugh
    >
    > Hugh Willmott

    If I may add too many words,

    I speak from a perspective of 11 years at a private University (well,
    pretensions to a U, getting there) which placed great emphasis on
    "preparing the student for their first professional (engineering &
    business) employment." Demand for students from employers is very high
    (>97%), so that ceases to be a decent measure of educational success.

    Hugh is working toward saying (I think) that educational decisions are
    made by different sources, and if so, he is right. We had the future
    employer, the Accreditation Board for Engineering & Technology (ABET),
    and our departmental collective wisdom, to arrive at a choice of
    curriculum & course content. The parents were generally so awed by the
    situation they did not question the wisdom of turning their darling
    children over to the professors for 4+ years. We generally provided the
    parents what they wanted, anyway - turning their adolescent brats
    (whoops, offspring) into functioning adults. Well paid functioning
    adults.

    Inasmuch as the students bought into the social contract, they would
    accept almost anything from the instructors, so long as the instructors
    were fairly uniform in terms of intellectual difficulty (whoops again,
    challenge). Just don't pass out many low grades. Our school 'culture'
    was for relatively hard intellectual effort expected of, and received
    from, the students. They all complained, but they did it.

    In short, the whole thing works, and well. Multiple inputs from the 3
    groups above result in a consensus, or at least understanding and sound
    defense, of courses and academic choices. Yes, there is friction at the
    edges. Academics don't agree with the industrialists, but they both
    recognize the different perspectives they hold. ABET visits are to
    academia what an ISO9000 audit is to a manufacturing company. Quit
    complaining and keep your audit trail clean. I'm sure other countries
    have their own academic accreditation/audit boards. The output of the
    school I taught at was good, arguably as good as a research oriented
    school near by. That research oriented school (which has a very good,
    well earned reputation) aimed its under grads at grad school. 20% of
    them went, too. Our school aims its students toward industry, and only
    15% of our students went to grad school. So they were 20% efficient,
    and we were 85% efficient?

    I no longer teach at that school full time, so the above floats between
    present and past tense. Sorry. It's late.

    I just get a little short tempered when I hear (not necessarily those on
    this thread) professors decry or extol pressure/input from non-academics
    on what should be in the curriculum. We live in the larger world. We
    have to interact with it, and adapt, slightly, to it.

    Last word: When I first realized the mess the intro stat class was
    in, and the near uselessness of its imposition upon willing minds, I
    talked with the math department chair about the issue. He recognized
    the seriousness of the situation (the next course in the applied stat
    sequence had to start all over, as well as re-awaken the pummelled
    interest), but cautioned me to 'wait a year or two. The lead instructor
    for that course will retire soon, and things will change then.' It took
    3 years for the key person (a really nice admirable fellow, actually) to
    retire, and the issues did not go away. Only one instructor of 7
    changed, and I noticed the effects immediately in my students. Do you
    really think that a University can afford to change only when its
    instructors retire? I would like to think this a retorical question.

    Jay
    --
    Jay Warner
    Principal Scientist
    Warner Consulting, Inc.
    4444 North Green Bay Road
    Racine, WI 53404-1216
    USA

    Ph: (414) 634-9100
    FAX: (414) 681-1133
    email: quality@a2q.com
    web: http://www.a2q.com

    Power to the data!


  • 3.  Our product, our customers

    Posted 03-29-1999 14:43
    I am junior in college and am concerned that I am learning only textbook
    facts-most of which are from outdated books or professors that haven't
    been in the working world for many years. I totally agree that profs
    should not teach us what they think we should know, but what our future
    employers want us to know. After all, an A on an exam isn't gonna be
    worth anything if what we were tested on isn't being applied in the
    workplace. It really aggravates me that profs aren't harder on us. Peers
    walk into class late everyday or miss an exam, and the prof says "that's
    OK, when do you want to make it up?" PUH-LEASE !!!! And the
    corporations wonder why they can't find responsible, dependable
    employees?!

    Julie Benner

    On Sat, 27 Mar 1999, Hugh WILLMOTT wrote:

    > P.A. Gantt wrote
    >
    > <<The working world wants
    > our product (students) to be able to work day one.
    >
    > Rather than teach our students what we think they should
    > know, why not ask our ultimate customers what attributes
    > and skills they deem necessary for worker success on the job?>>
    >
    >
    > Our `product' is not students but education based upon research and
    > scholarship.
    >
    > Who pays for the education of students? Everyone who pays taxes, not just
    > those who hire our students.
    >
    > The `working world' is not just those who sit on advisory councils, etc.
    > but everyone who works in society, including those who work in the home, in
    > schools,etc.
    >
    > Business has no legitimate place to dictate or monopolise educational
    > agendas. Nor should teachers or trainers of management act as apologists for
    > such dictatorship.
    >
    > Hugh
    >
    > Hugh Willmott
    >
    > Home Page : http://dspace.dial.pipex.com/town/close/hr22/hcwhome
    >
    > Web site for Critical Management Studies Conference 1999:
    >
    > http://dialspace.dial.pipex.com/town/close/hr22/cmsconference
    >
    > Web site for Association for Accountancy and Business Affairs:
    >
    > http://visar.csustan.edu/aaba/aaba.htm
    >
    > Hugh Willmott
    > Professor of Organizational Analysis
    > Manchester School of Management
    > UMIST
    > Manchester M60 1QD
    > United Kingdom
    >
    > Tel : 0161 200 3412
    > Fax : 0161 200 3505
    > email : Hugh.Willmott@umist.ac.uk
    >

    **************************************************************************************************************

    Julie M. Benner
    E-mail: jmbenner@planetx.bloomu.edu
    Graduation Date: Spring 2000
    Major: Business Education

    **************************************************************************************************************


  • 4.  Our product, our customers

    Posted 03-30-1999 02:16
    Julie Benner wrote:
    > I am junior in college and am concerned that I am learning only textbook
    > facts-most of which are from outdated books or professors that haven't
    > been in the working world for many years. I totally agree that profs
    > should not teach us what they think we should know, but what our future
    > employers want us to know.

    ok, you introduce me to your future employer and I will teach you
    what she wants you to know! :-)

    incidentally, that is what most of us "outdated professors" try to
    do. And if there is a disagreement between us and the employers
    of today, it is very often about what is needed in the future, and my
    experience, both as a student representative and as a college prof,
    is that the employers of today either take a short, practical view or
    are very vague about tomorrow. So we outdated profs and you
    impatient futurists are left to fend for ourselves as well as we can.

    cheers/bengt


    **************************************************
    Bengt Kjellén benkj@hgo.se
    Head IT/Business Adm Programme
    Gotland University College
    Cramérg 3 Phone +46-(0)498 29 99 54
    S-621 57 Visby, Sweden Fax +46-(0)498 29 99 52
    **************************************************


  • 5.  Our product, our customers

    Posted 03-30-1999 13:27
    Bengt Kjell�n wrote:

    > Julie Benner wrote:
    > > I am junior in college and am concerned that I am learning only
    > textbook
    > > facts-most of which are from outdated books or professors that
    > haven't
    > > been in the working world for many years. I totally agree that
    > profs
    > > should not teach us what they think we should know, but what our
    > future
    > > employers want us to know.
    >
    > ok, you introduce me to your future employer and I will teach you
    > what she wants you to know! :-)
    >
    > incidentally, that is what most of us "outdated professors" try to
    > do. And if there is a disagreement between us and the employers
    > of today, it is very often about what is needed in the future, and my
    > experience, both as a student representative and as a college prof,
    > is that the employers of today either take a short, practical view or
    > are very vague about tomorrow. So we outdated profs and you
    > impatient futurists are left to fend for ourselves as well as we can.

    Bengt,you have hit on the major difference in thinking between the
    industrial types and the academic types - how long is your 'future'
    away?

    Long term thinking does not mean, after lunch.

    If you don't show a profit this quarter, and next, and next, there will
    be no long term to pay off in.

    If one is looking for examples of outdated thinking, the old manager
    will offer the most.
    If one is looking for examples of impractical abstractions, the old, or
    young, professor may win.

    Where is the line between excessive practicality and excessive
    abstraction? From the view of the student, does not this line shift
    between the freshman year and the senior year? And again in grad
    school?

    Given this added comlexity, what is the core value in Ms. Benner's
    original statement?

    Jay

    Jay Warner
    Principal Scientist
    Warner Consulting, Inc.
    4444 North Green Bay Road
    Racine, WI 53404-1216
    USA

    Ph: (414) 634-9100
    FAX: (414) 681-1133
    email: quality@a2q.com
    web: http://www.a2q.com

    Power to the data!