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  • 1.  Caproni book for an OB Course?

    Posted 05-16-2001 17:43
    From: Steve Iman [mailto:sciman@csupomona.edu]

    I've just received a copy of Paula Caproni's "The Practical Coach"
    (Prentice Hall) and really like it's focus on self and teams. The
    book seems long on sage advice about dealing with diversity and the
    new rules for managers, etc. I'm tempted to consider exploring this
    as a text for OB. I get so tired of the march of failed theories. I
    suspect the book would do well with MBA students, but I don't have a
    clue if this stuff would make sense to today's undergrads. I'd be
    thrilled to hear of suggestions, or to know of people using it.

    Care and appreciation,
    STeve Iman,
    College of Business Administration
    Cal Poly Pomona
    3801 West Temple Avenue,
    Pomona CA 91768
    sciman@csupomona.edu
    --
    -----------------------------
    Steve Iman: sciman@csupomona.edu * Phone/fax: 949-496-3774
    http://www.csupomona.edu/~sciman
    24242 Porto Fino, Dana Point CA 92629
    *Tell me and I'll forget... * Involve me and I'll learn
    mailto:sciman@csupomona.edu


  • 2.  Caproni book for an OB Course?

    Posted 05-17-2001 08:08
    From: Nicholas W. Twigg [mailto:ntwigg@i-55.com]

    Just a thought on using popular books in higher education. Students need to
    have a good basic understanding of all those "failed theories" before they
    can really appreciate some of the popular self-proclaimed guru's of the
    consulting world. What I hope is a major difference between a high school
    pedagogy and a university pedagogy is that at the university level we teach
    more "critical thinking." But, it is hard to critically think when you have
    limited information. You just keep repeating old platitudes and wive's tales
    (even though many wives have been very insightful).

    Again, just a thought,

    Nick
    -------------------------
    > Date: Wed, 16 May 2001 17:43:29 -0400
    > Subject: Caproni book for an OB Course?
    > From: Steve Iman [mailto:sciman@csupomona.edu]
    >
    > I've just received a copy of Paula Caproni's "The Practical Coach"
    > (Prentice Hall) and really like it's focus on self and teams. The
    > book seems long on sage advice about dealing with diversity and the
    > new rules for managers, etc. I'm tempted to consider exploring this
    > as a text for OB. I get so tired of the march of failed theories. I
    > suspect the book would do well with MBA students, but I don't have a
    > clue if this stuff would make sense to today's undergrads. I'd be
    > thrilled to hear of suggestions, or to know of people using it.
    >
    > Care and appreciation,
    > STeve Iman,
    > College of Business Administration
    > Cal Poly Pomona
    > sciman@csupomona.edu


  • 3.  Caproni book for an OB Course?

    Posted 05-17-2001 15:03
    From: t.r. king [mailto:trking@postoffice.providence.edu]

    Nick -

    If i can push your thinking a bit: If what you say is true, how do you
    explain all those very successful (usually autodidactic) people out there
    who have never taken a course in management and, therefore, know nothing
    about the theories?

    It seems to me that when one is reflective about her own experience, there
    is never a problem of limited information. As one of those "popular" books
    suggests, even a stone can be a teacher. Even a student.

    tom king

    ----- Original Message -----

    > From: Nicholas W. Twigg [mailto:ntwigg@i-55.com]
    >
    > Just a thought on using popular books in higher education. Students need
    to
    > have a good basic understanding of all those "failed theories" before they
    > can really appreciate some of the popular self-proclaimed guru's of the
    > consulting world. What I hope is a major difference between a high school
    > pedagogy and a university pedagogy is that at the university level we
    teach
    > more "critical thinking." But, it is hard to critically think when you
    have
    > limited information. You just keep repeating old platitudes and wive's
    tales
    > (even though many wives have been very insightful).
    >
    > Again, just a thought,
    >
    > Nick


  • 4.  Caproni book for an OB Course?

    Posted 05-17-2001 15:10
    From: Caproni, Paula [mailto:pcaproni@bus.umich.edu]

    Dear Nick and Steve:

    As the author, I'm always interested in hearing what people have to say
    about the book. Here are a few comments based on your messages below.

    I wrote the book because I wanted an MBA textbook that was very practical,
    readable, and based on up-to-date theory that would help students succeed in
    today's diverse, global, technology-driven social and economic environment.
    I frame success as job effectiveness, career success (promotions, salaries,
    job satisfaction), and general well-being (health, longevity, family, and
    happiness).

    As for the academic integrity of the book, I believe it's one of the most
    theoretically rich management textbooks available. I strongly believe in
    the late sociologist Kurt Lewin's famous phrase: "There's nothing as
    practical as a good theory." And I agree wholeheartedly with Nick who says
    that it's hard to think critically when you have limited information and I
    wanted to expose readers of the book to a broad and diverse body of
    knowledge. I, too, am tired of platitudes and generalizations that can be
    misleading rather than helpful to students and managers. So, the book has:

    1. Substantial References: The book uses at least as many references as
    the other management and OB textbooks. For example, the chapter on
    self-awareness has 98 references; the chapter on managing cultural diversity
    has 117 references; and the chapter on Diverse and Virtual Teams has 122
    references.

    2. Academic Rigor: As an academic myself, I took special care to make sure
    that the traditional academic journals represent the majority of the
    citations, both within the field of OB and management (e.g., Academy of
    Management Journal, Administrative Science Quarterly, Journal of Applied
    Behavioral Science, Organization) and outside the field of OB and management
    (e.g. sociology, psychology). I've supplemented these resources with
    citations from books (both academic and popular press) and management
    magazines (Fast Company, Fortune, etc.).

    3. Up-to-date references: Although the book has many of the timeless
    theories (e.g., active listening) I made a special effort to include
    theories from 1990 - 2000 since many of these theories have not yet been
    integrated into OB and management textbooks.

    4. Culturally diverse theorists: I took special care to make sure that the
    theorists cited in the book represent diverse cultures (e.g., race, gender,
    nationality) so that people who read the book feel that they are getting a
    broad perspective on management. Also, I want everyone who reads the book
    to be able to say, "Hey, I see myself in this book. These theories are
    relevant to me. These researchers cited sound like they would understand me
    and the social and organizational world that I live and work in." You'll
    note that I included the full first names of the theorists in the references
    rather than simply use the initial of the first name.

    5. Critical perspective: I believe that we need to encourage readers of
    management books (whether popular press or textbooks) to be critical
    consumers of managerial knowledge, so I include critical perspectives
    throughout the book and explicitly encourage readers of the book to think
    carefully about both the strengths and limitations of the theories presented
    in the book.

    I had a great time writing this book (easy for me to say now that it's over,
    I wouldn't have said that 2 years ago!) because I wrote it to make a
    difference in the lives of the people who read it and in the the
    organizations and communities in which they work and live.

    Regarding Steve's question about whether the book would work with BBAs, I
    wrote the book in a very readable style because I wanted it to work with a
    wide audience, from BBAs and MBAs to Executives, as well as managers outside
    the business environment (e.g., social workers, health care professionals,
    public sector). The difference would be in how the instructor debriefs the
    materials in terms of the depth of the discussion and the examples used (In
    some cases, BBAs would relate to different examples than executives would).

    I've been using the materials from the book with my MBA classes for about 10
    years. I offer the course 3 times a year now with 50 students in each
    class. The course typically has a 20 person waitlist and consistently
    receives 5.0 out of 5.0 ratings. The students like the class because they
    see it as both thoughtful and practical (regardless of their culture and
    career aspirations). Frankly, one of the reasons that the class succeeds is
    that I use a lot of great videos, self-assessments (some from the book and
    some online assessments that are free or for a fee), simulations and role
    plays, cases, and individual and team assignments. These make the learning
    fast-paced and fun as well as rigorous. These resourses are all listed in
    the instructor's guide for the book.

    Professor Ellen Kossek at Michigan State used the book this past semester in
    a course, so she can give you some feedback on how it worked for her.
    (Kossek@pilot.edu)

    Nick: If you want to read the preface of the book, it's on Amazon.com. If
    you want me to send you a copy of the book, just let me know and I'll do so.

    I hope my comments help you understand the book better. If either of you
    have any questions or want to discuss the book in more depth, just let me
    know. We can do so by email or phone (734) 763-1010.

    Best,
    Paula


  • 5.  Caproni book for an OB Course?

    Posted 05-17-2001 17:25
    From: Kim Boal [mailto:odkbb@TTU.EDU]

    It seems to me that both Tom King and Nicholas Twigg both are correct.
    Both practitioners and academics develop sets of theories to guide their
    thoughts and their actions. These theories, however, may be different.
    Chris Argyris, for example, suggested that folks often hold two sets of
    theories about a phenomena, e.g., leadership. There is the "espoused"
    theory which is our cognitive representation about how one should behave,
    and there is our "theory in action" which actually drives our behavior.
    Part of his executive education program has been based on helping managers
    recognize the two sets of theories and the consequences when they are
    different. Thus, Tom is correct that reflective (and even non-reflective)
    people can develop effective theories without the aid of "pointy-headed"
    academics like me. However, Nicholas is correct that too often folks don't
    know which theory they are using and which theory is correct, nor do they
    typically make any systematic effort to sort out the differences. It is
    our attempts, as academics, to systemize and test both sets of theories for
    their "truth" content" that allows one to take a critical look at the
    accuracy and usefulness of the theories.

    One of my old mentors, Alan Filley, use to tell me it was a sin to invent
    the wheel. By that, he meant, that we should learn from the experiences of
    others. Now both practitioners, consultants, and acadmics engage in
    knowledge transmission. However, academics strive to transmit
    "generalized" knowledge. Its benefits are that it has been systematically
    scrutinized for its truth content. These theories, however, are always
    incomplete representations of reality, and they are not very contextualized
    or nuanced, and in that sense they are "failed." Practitoners and
    consultants often learn these generalized theories and add the needed
    context for action. They are also, like academics, sources of "new
    theories," however, rarely do they entertain the thought that they might be
    wrong. Academics, also believe they are right. Unfortunately, systematic
    research forces us to recognize the limits of our theorizing and when it
    has failed.

    If academics, consultants,and practitioners could recognize that none of us
    has a previledged "God's Eye" view of reality and truth, then possibly we
    could forge better alliances that would allow us to more effectively move
    towards the development, not of "failed" theories, but "true" and "useful"
    theories.

    Regards, Kim Boal
    --------------------------------
    Kim Boal
    College of Business Administration
    Texas Tech University
    Lubbock, TX 79409
    (806) 742-2150
    KimBoal@ttu.edu


  • 6.  Caproni book for an OB Course?

    Posted 05-17-2001 17:26
    From: Jay Warner [mailto:quality@a2q.com]

    Once upon a time my mother said that it was OK to raise a baby by the book,
    so
    long as you had a different book or each baby. IMHO, it must have worked
    once! But I'm biased:)

    Maybe we need a different book for each student, each manager, and each
    company?!

    Developing/concocting a theory is child's play. Literally. People do it
    all
    the time, even over coffee. discovering the boundary conditions, and
    demonstrating usefulness, that's another issue.

    I want to learn critical thinking well enough to transmit it to the
    uninformed. Maybe I'll rename it 'statistical thinking,' and restrict it to
    a
    small group of acolytes....

    Cheers,
    Jay

    --
    Jay Warner
    Principal Scientist
    Warner Consulting, Inc.
    4444 North Green Bay Road
    Racine, WI 53404-1216
    USA

    Ph: (262) 634-9100
    FAX: (262) 681-1133
    email: quality@a2q.com
    web: http://www.a2q.com

    The A2Q Method (tm) -- What do you want to improve today?


  • 7.  Caproni book for an OB Course?

    Posted 05-18-2001 06:41
    From: Jay Warner [mailto:quality@a2q.com]

    All models [theories] are false. Some are useful.

    G.
    E. P. Box

    the trick is to find that point of usefullness, I think.

    Cheers,
    Jay


  • 8.  Caproni book for an OB Course?

    Posted 05-18-2001 12:34
    From: Caproni, Paula [mailto:pcaproni@bus.umich.edu]

    I always tell students that I don't believe all theories are true. Rather,
    I look for what is useful and then ask myself, "Useful to whom and under
    what circumstances?"; "who is excluded from this theory/perspective?" "Who
    gains and loses from it?"

    Best,
    Paula