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  • 1.  Factors Affecting Change Management

    Posted 04-17-1999 12:14
    Hello all. Fred Nickols here. As some of you will note, I've moved my
    subscription from my ETS at-work email address to my private email address.
    Yes, I'm still employed at ETS but I'm feeling guilty about participating
    while on company time.

    Now on to the subject line.

    Kim Boal inquired about and listed some of the factors affecting change
    management. The first thing that popped into my mind as a factor affecting
    change management efforts is the range of actions acceptable to the CEO.
    No matter how good your diagnosis, no matter how pressing the issue, no
    matter how important it might be, and no matter the correctness of your
    proposed course of action, no action will be undertaken in the course of a
    change management effort that does not meet with the approval (grudging or
    otherwise) of the powers that be (usually the CEO). Moreover, your
    diagnosis must often meet with approval, too. Sometimes, the very models
    you use must pass muster.

    What I'm getting at here is that the world view of the senior managers and
    executives who are involved in the change management effort constitute the
    most significant set of restraints (can't do) and constraints (must do) on
    any such effort. As such, this world view is a significant factor
    affecting change management, much more so in my opinion than the style of
    the consultant. (Indeed, the style of the consultant per se, is perhaps
    irrelevant; it's the "fit" between the style of the consultant and the
    expectations/preferences of key client managers and executives that matters.)

    Finally, and in good humor I assure you, Kim's email signature line, "Tot
    homines quot sententiae" greatly exceeds my meagre grasp of Latin and drove
    me to my reference books. There, in my Dictionary of Foreign Terms &
    Phrases, I learned that it means "So many men, so many minds." That leads
    me to ask Kim this question: Has anyone ever suggested that the line is
    sexist?


    Regards,

    Fred Nickols
    Distance Consulting
    http://home.att.net/~nickols/distance.htm
    nickols@worldnet.att.net
    (609) 490-0095


  • 2.  Factors Affecting Change Management

    Posted 04-19-1999 10:14
    Dear Fred, Thank you for your interesting post. It reminds me of what
    Fremont Schultz called "bounded discretion." The notion that any decison
    had to meet certain mores, ethical standards, legal requirements, etc.
    before they would be accepted no matter how technically good the decison
    was at solving the issue at hand. This is slightly different the how
    Sidney Finkelstein and Don Hambrick talk about how much discretion leaders
    may or may not have to do things. there focus seems to be more on
    "organizationally" determined discretion and not "societally based"
    discretion.

    The budgetary saying, "dead on arrival" seems congruent with your notion of
    fit.

    Regards, Kim

    p.s. Because I am an academic, I view one of my roles is to stay grounded
    by interacting with other academics and practitioners in my field. Thus, I
    do not feel defensive about using the "company's" time or equipment. To
    the extennt that you gain job relevant knowledge, I don't think you should
    either.

    At 12:13 PM 4/17/99 -0400, you wrote:
    >Hello all. Fred Nickols here. As some of you will note, I've moved my
    >subscription from my ETS at-work email address to my private email address.
    > Yes, I'm still employed at ETS but I'm feeling guilty about participating
    >while on company time.
    >
    >Now on to the subject line.
    >
    >Kim Boal inquired about and listed some of the factors affecting change
    >management. The first thing that popped into my mind as a factor affecting
    >change management efforts is the range of actions acceptable to the CEO.
    >No matter how good your diagnosis, no matter how pressing the issue, no
    >matter how important it might be, and no matter the correctness of your
    >proposed course of action, no action will be undertaken in the course of a
    >change management effort that does not meet with the approval (grudging or
    >otherwise) of the powers that be (usually the CEO). Moreover, your
    >diagnosis must often meet with approval, too. Sometimes, the very models
    >you use must pass muster.
    >
    >What I'm getting at here is that the world view of the senior managers and
    >executives who are involved in the change management effort constitute the
    >most significant set of restraints (can't do) and constraints (must do) on
    >any such effort. As such, this world view is a significant factor
    >affecting change management, much more so in my opinion than the style of
    >the consultant. (Indeed, the style of the consultant per se, is perhaps
    >irrelevant; it's the "fit" between the style of the consultant and the
    >expectations/preferences of key client managers and executives that matters.)
    >
    >Finally, and in good humor I assure you, Kim's email signature line, "Tot
    >homines quot sententiae" greatly exceeds my meagre grasp of Latin and drove
    >me to my reference books. There, in my Dictionary of Foreign Terms &
    >Phrases, I learned that it means "So many men, so many minds." That leads
    >me to ask Kim this question: Has anyone ever suggested that the line is
    >sexist?
    >
    >
    >Regards,
    >
    >Fred Nickols
    >Distance Consulting
    >http://home.att.net/~nickols/distance.htm
    >nickols@worldnet.att.net
    >(609) 490-0095
    >
    --------------------------------
    Kim Boal
    College of Business Administration
    Texas Tech University
    Lubbock, TX 79409
    (806) 742-2150
    KimBoal@ttu.edu


  • 3.  Factors Affecting Change Management

    Posted 04-19-1999 13:44
    Fred Nickols wrote:
    >
    > Hello all. Fred Nickols here. As some of you will note, I've moved my
    > subscription from my ETS at-work email address to my private email address.
    > Yes, I'm still employed at ETS but I'm feeling guilty about participating
    > while on company time.


    This is the part of Fred's message that I got caught on...sorry Fred,
    not to demean your input <G>. I would be interested in knowing the
    reasons why you thought it was inappropriate for you to do this on
    company time. Are you not getting anything from it that could enrich
    your corporate contribution for example? Are there "approved" types of
    learning sources? etc...