From: s.levin [mailto:
s.levin@linkage-int.com]
Thank you for your feedback, in response to my inquiry for effective
Corporate Culture assessments that are out there. Following is a summary of
responses that I received, for your review.
Those of you working on YOUR (or a client's) Corporate Culture: 1) changing
it; 2) leveraging it during organisational change; or 3) assessing/measuring
culture; you may be interested in attending Linkage's special one-day
CORPORATE CULTURE FORUM on Friday, 1 May, in Amsterdam (immediately
following the Change 2001 International Conference & Expo).
Details at:
www.linkageinc.com/change2001e/ or contact me directly (contact
info at the end of summary)...
SUMMARY: CORPORATE CULTURE ASSESSMENTS...
***************
Denison Culture Model
contact: Caroline Fisher
tel.(970) 476-1207
carolinefisher@compuserve.com
****************
-----Original Message-----
From:
GLF46@aol.com [mailto:
GLF46@aol.com]
Sent: 29 January 2001 16:20
To: s.levin
Subject: Re: [odnet] Corp Cult Assessment
check out the book, "Getting your Shift Together," by PJ
Bouchard and Lizz Pellet. From the book they have developed an
organizational assessment instrument geared toward culture (Cultural Due
Diligence.) The instrument is currently being used by numerous organizations
having measurable success.
Contact info:
41455 N. Ironwood Bluff
Cave Creek, AZ 85331
tel. 480.595.9874
Fax: 480.595.9864
Email:
change4u@aol.com
www.change4u.com
http://www.change4u.com/contactus.html
Greg Ferris, Ed D.
850-656-3686
****************
check out:
Alan Slobodnik "Options for change" (
www.optionsfc.com)
*******************
-----Original Message-----
From:
Thseamon@aol.com [mailto:
Thseamon@aol.com]
Sent: 29 January 2001 18:14
To: s.levin;
odnet@lists.odnetwork.org
Subject: Re: [odnet] Corp Cult Assessment
In the acquisition of my former employer by AT&T, we (my AT&T counterpart
and I) developed our own culture assessment instrumention, using as
inspiration a model developed by The Vector Group Inc.
(http://www.vectorscan.com/index.html) and described by J. Robert Carleton
in his article "Cultural Due Diligence" published in Training magazine in
the November 1997 issue.
Terrence H. Seamon
732-246-3014
thseamon@aol.com
************
-----Original Message-----
From: P Michael Peterson [mailto:
pmpeter@UDel.Edu]
Sent: 29 January 2001 21:32
To: s.levin
Subject: Re: Corp Cult Assessment
Try the STORM Index. Even Edgar Schein found it interesting and useful. Go
To:
www.stormindex.com
It is proprietary so I don't know if it will be of help, but you may want to
check it out anyway.
M. Peterson
*************
-----Original Message-----
From: Rob Cooke [mailto:
RACooke@hscar.com]
Sent: 29 January 2001 21:46
To: s.levin
Subject: FW: Corp Cult Assessment
I read your posting on the OrgCult net regarding surveys designed to measure
the current culture of organizations. I am attaching an overview of Human
Synergistics' Organizational Cutlure Inventory, a survey that is designed to
measure the operating cultures of organizations in terms of behavioral norms
and expectations. Beyond the OCI, Human Synegistics also publishes the
OCI-Ideal (which parallels the OCI and is designed to identify the optimal
culture for organizations) and the Organizational Effectiveness Inventory
(OEI; which measures factors leading to and outcomes of culture).
Please let me know if you would like any additional information regarding
these surveys.
Sincerely,
Robert A. Cooke, Ph.D.
Director, Human Synergistics/Center for Applied Research
216 Campus Drive (#102), Arlington Heights IL 60004
phone: 847-590-0995; fax: 847-590-0997
Associate Professor of Managerial Studies, College of Business
Administration,
University of Illinois at Chicago, 601 South Morgan (m/c 240), Chicago IL
60607
e-mail:
RACooke@hscar.com web:
www.hscar.com
******************
-----Original Message-----
From: Tyrone S. Pitsis [mailto:
tyrone.pitsis@uts.edu.au]
Sent: 29 January 2001 22:24
To: s.levin
Subject: Culture
Here are some surveys that I have and their respective authors.
Organizational Culture Inventory - Cooke & Lafferty (1989)
Corporate Culture Survey - Glaser (1983)
Organizational Culture Survey- Glaser, Zamanou & Hacker (1987)
Diagnostic Organizational Culture - Harrison (1992)
Questionnaire on the Culture of Organizations - Handy (1978)
Organizational Beliefs Questionnaire - Sashkin (1984)
PAVE: Indicators of Excellent Organizations - Stoner-Zemel
Organizational Culture Index - Wallach (1983)
There are also several org. climate questionnaires. Also look at some recent
Academy of Management Journals.
Tyrone S. Pitsis
School of Management
University of Technology, Sydney
Broadway NSW 2007
Po Box 123
Ph: (02) 9514 3395
Fax: (02) 9514 3312
http://home.talkcity.com/ScholarSt/satelitety/
*****************
-----Original Message-----
From: Doug Fraser [mailto:
dougfraser@ozemail.com.au]
Sent: 29 January 2001 22:45
To: s.levin
Subject: Re: corporate culture assessment
Some years ago, I devised a strategy for tracking culture change as
part of an evaluation for a major Australian government department which
subsequently fell through. It isn't an instrument as such, more a framework
for working out what ought to be measured and when. I gave it as a paper at
the AES conference in 1998, and since the department never officially
adopted the strategy, I feel reasonably confident that the intellectual
property remains mine.
If you would like to have a glance at it, please let me know. It may
have to wait a week or so before I get time to dig out the file, as I have
rather large journal to get to bed this week.
Doug Fraser
consultant
Sandy Bay, Tasmania
**************
Subject: Culture Assessment Tool
From: "Love, Neil" <
Neil_Love@adaptec.com>
Date: Mon, 29 Jan 2001 08:24:38 -0800
X-Message-Number: 4
Another good one to consider is Hagberg Consulting Group's Culture
Assessment Tool (CAT).
http://www.hcgnet.com/culture-transform.asp?3.4
Neil Love
Manager - Organization Effectiveness
Adaptec, Inc.
Milpitas, CA 95035
***************
-----Original Message-----
From: Wilderom, C.P.M. (BSK) [mailto:
C.P.M.Wilderom@bsk.utwente.nl]
Sent: 30 January 2001 09:56
To: s.levin
Subject:
Year ago, I have developed a measure of my own and used it in approx. 10
independent and varied samples. I have been able to replicate the 5-factor
structure in all of these samples.
It is being used in various consulting practices.
Let me know how I could help you.
Nicholas O'Regan of Middlesex Univ. (Hendon) has used it in his dissertation
(tel. 020-84116162)
Prof.dr. Celeste P.M. Wilderom
Chair: Management in Public and Private Organizations
Faculty of Public Administration and Public Policy, and
Faculty Technology & Management
University of Twente
BSK/CBO
P.O. Box 217
7500 AE Enschede, the Netherlands
Tel. T.& M. (31)-053-489-4159 (mo.& fri.) (fax: x 2159)
Tel. P.A.& PP(31)-053-489-3797 (tu, we.& thu.) (fax: x 2255)
Home: (31)-053-436-5677
E-mail #'s:
c.p.m.wilderom@bsk.utwente.nl c.p.m.wilderom@sms.utwente.nl
*****************
-----Original Message-----
From: Bill Grant [mailto:
bgrant@pinn.net]
Sent: 30 January 2001 13:51
To: s.levin
Subject: Corporate Culture Assessment
In reference to your request concerning an effective corporate culture
assessment I suggest Schein's "Four Hour Exercise" page 65 of his 1999 book
The Corporate Culture Survival Guide by Jossey-Bass Publishers. However
Schein believes strongly that you can not measure corporate culture through
survey techniques and this may be what you are looking for.
Bill Grant
PhD Candidate
Old Dominion University
College of Business and Public Administration
Norfolk Virginia USA.
************
-----Original Message-----
From: Raphael, Steven [mailto:
steven.raphael@convergentgroup.com]
Sent: 30 January 2001 15:27
To: s.levin
Subject: RE: odnet digest: January 29, 2001
I use the Organizational Culture Inventory developed by Human Synergistics..
it gives you a great visual cultural map which they call the circumplex.
***************
-----Original Message-----
From: Fitch Wendy C [mailto:
wendy.fitch@irs.gov]
Sent: 30 January 2001 16:16
To: s.levin
Cc: Minche Eddi M
Subject: Corporate Culture Assessment
I manage a Change Management Project Office for the Internal Revenue
Service. A year or so ago a colleague & I looked at several different
instruments with an eye toward using something to determine IRS progress in
moving toward a more customer-focused culture. I'd be delighted to talk with
you more about some of these. Here are some that we came across (I'm not
listing OCI since you're familiar w/ it; I know there are some others but
they're not coming to the surface right now):
1. The HayGroup: Culture Sort (we've used this at the Internal
Revenue Service; it was also used with the Kansas State Tax Commission
(obviously also lots of other places; that's just what I'm immediately aware
of)).
2. Kilmann-Saxton: Culture-Gap Survey
3. Organization Design & Development: Corporate Culture Survey
4. Pfeiffer & Co: Diagnosing Orgl Culture
5. Marshall Sashkin: Orgl Culture Assessment Questionnaire
On a related topic -- I wanted to respond to your email of a week or
so ago seeking organizations that had been involved in culture change. The
IRS is clearly such an organization (altho' I realize we're not European :))
& I'd be delighted to talk with you more about what we've done.
Wendy Cardell, PhD
Program Manager, Change Management Project Office
404.338.8770
wencar@mindspring.com
********************
-----Original Message-----
From:
PJRadcliff@aol.com [mailto:
PJRadcliff@aol.com]
Sent: 30 January 2001 22:31
To: s.levin
Subject: Cultural Diagnosis Tool
Stephanie,
The best tool I've used is the Diagnosing Organizational Culture
instrument developed by Roger Harrison and Herb Stokes and is available
through Pfeiffer. Please don't hesitate to contact me if you need further
information.
Pamela Radcliff
********************
-----Original Message-----
From: David Lamond [mailto:
david.lamond@mq.edu.au]
Sent: 31 January 2001 02:57
To: s.levin
Subject: Organisation Culture Questionnaire
I used a questionnaire based on Quinn's competing values model to
measure the corporate culture of organizations as part of a recent
research project.
I presented a paper on the utility of the measure in an Australian
context at the Australian New Zealand Academy of Management Conference held
in Sydney in December last year.
I attach a copy of the paper for your information. Let me know if you find
it useful and I will forward you a copy of the questionnaire I used. I would
also be interested to know if you would like to collaborate in any research
using this measure.
PLEASE CONTACT DAVID TOP REQUEST A COPY OF HIS PAPER
David Lamond PhD MAPS FANZAM
Senior Lecturer in Management
Director Special Projects
Macquarie Graduate School of Management
Macquarie University
North Ryde NSW 2109
AUSTRALIA
Phone: +61 2 9850 8984
Fax: +61 2 9850 9019
e-mail:
david.lamond@mq.edu.au
*********************
Subject: Corp Cult Assessment
From: "M.Adams" <
M.Adams@sheffield.ac.uk>
Date: Tue, 30 Jan 2001 09:25:18 -0000
X-Message-Number: 1
Measuring culture using questionnaires is a case of 'horses for
courses' - the instrument all depends on what aspects of culture
you wish to measure and why!
In terms of innovative / creative climate - a fairly key aspect to an
organisation's culture - you could do a lot worse than look at
Teresa Amabile's 'Keys' questionnaire - marketed by the Centre for
Creative Leadership
www.ccl.org, or Ekvall's Situational Outlook
Questionnaire, marketed by the Creative Problem Solving Group at
Buffalo -
www.cpsb.com. Both of the questionnaires were
developed by organisational psychologists from the knowledge
base on creativity and culture, have undergone a reasonable
amount of research to link them to actual business performance,
and are psychometrically sound.
Good luck
Marc Adams
Development Officer, Innovation Advisory Service
Institute of Work Psychology
University of Sheffield
Tel. 0114 222 3272
***************
Subject: Re: Corp Cult Assessment
From: "Deborah Arcoleo" <
darcoleo@strategyquest.com>
Date: Tue, 30 Jan 2001 10:00:15 -0500
X-Message-Number: 3
Check out the Organization Culture Inventory (OCI) from Human
Synergistics:
Human Synergistics/Center for Applied Research, Inc.
216 W. Campus Drive, Suite 102
Arlington Heights, IL 60004
Ph: 847-590-0995
Fax: 847-590-0997
info@hscar.com
Deborah Arcoleo
StrategyQuest Inc.
************
Subject: re: corp culture and assessment
From: "Gila (bar) Ilani" <
ilaniga@bezeqint.net>
Date: Wed, 31 Jan 2001 00:20:55 +0200
X-Message-Number: 5
In the past I worked with two tools for culture assessment:
1. A questinnaire developed by Quinn, concerning her theory of 4 kind of
organizational culture. It is overall assessment, and not describe the
specific values of the corp.
2. A detailed questionnaire that I developed for a certain big company. The
questionnaire asked the company members about their company values in two
ways: perception and behavior.
Perception - In the first chapter we gave a list of organizational
values and asked to want extent they fill that this value describe the
company (with no explanation).
Behavior - In the second chapter we describe several common
organizational behaviors concerning each value (inwards and outwards), and
we asked to want extent each sentence describe the company.
It worked very well.
Gila Ilani
organizational & management consultant
Israel
*****************
-----Original Message-----
From: Stan Hinckley [mailto:
Stan_Hinckley@compuserve.com]
Sent: 31 January 2001 17:41
To: s.levin
Subject: Your request re culture instruments
The "Organization Culture Inventory" is a very good one - I used it in
1988-1990 in a utility company here in Cincinnati (5000 employees) and top
management adopted it as a good "yardstick" for tracking culture change. See
the attached two descriptions - I can provide more details if you wish.
The "Organization Character Index" is also very good - I used it in 1996 in
Belgium with a group of Americans and Europeans who wanted to work together
more effectively across their various cultures. This instrument was
developed by William Bridges and is based on Jungian typology. It can be
purchased from Consulting Psychologists Press (website is
www.cpp-db.com).
Hope you find this information useful!
Stan Hinckley
*******************
If you are working on YOUR (or a client's) Corporate Culture: 1) changing
it; 2) leveraging it during organisational change; or 3) assessing/measuring
your culture; join us at Linkage's special one-day CORPORATE CULTURE FORUM
on Friday, 1 May, in Amsterdam (immediately following the Change 2001
International Conference & Expo).
Details at:
www.linkageinc.com/change2001e or contact me directly (contact
info below)
Stephanie Levin
Conference Programme Manager
Linkage International
93 Hampton Road * Hampton Hill, Middlesex * TW12 1JQ * United Kingdom
E-mail:
s.levin@linkage-int.com
Tel: 44-20-8977-9033 (USA - dial 011 first)
Fax: 44-20-8943-3763
Web:
www.linkageinc.com/change2001e/
A competitive world has 2 possibilities. You can lose.
Or if you want to win, you can change.
--Lester C. Thurow
Learn to create, lead, implement, and sustain organisational change at the
Change 2001 International Conference & Expo:
1-4 May, Amsterdam!