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  • 1.  Challenging Stress at Work

    Posted 09-03-1999 14:08
    By now, many of you will be aware, because of the increasing number of
    employees suing their employers, of the alleged increase in stress at work.
    It would appear that the stress management industry has succeeded in
    convincing the public and employers that such a concept exists. For some
    employees it has become a magnificent opportunity to take revenge on what
    they see as exploitative practices and tactics by employers. The result is
    that ever increasing litigation and claims will take commerce and industry
    towards financial ruin and reduction of financial investment.

    This has potentially serious implications for future employment. While the
    Trade Unions are assisting members to pursue claims on another
    non-evidence based condition, they have little need or incentive to
    challenge concepts they suggest are hazardous to the work force. It would
    appear the Trade Union movement is as complicit as others in upholding the
    theory of stress at work. If they truly believe in this concept, which they
    appear to do, then they must surely recognise that the implications for the
    employment market are damaging, to say the least. Some high-risk occupations
    could face prohibitive financial constraints if the trend towards claims and
    litigation continues.

    It is incumbent on employers and Trade Unionist alike to tackle and
    challenge the concept of stress at work. Financial ruin, and debilitating
    and restrictive practices will finally give way to the erosion and reduction
    of jobs.

    For twenty years the concept of stress at work has crept into commercial
    consciousness. Employers gave way to the concept and started consulting and
    recruiting stress management gurus and practitioners without challenging the
    authority or evidence for this alleged condition. In essence, the theory
    that they thought would solve all their problems has in fact created more
    than they could ever have imagined.

    To this end, I am involved in an independent piece of research work that has
    been commissioned to examine the whole concept of stress at work and whether
    it is really a condition or just a convenient label that employers,
    employees, therapists, counsellors, management gurus and some human resource
    practitioners have consistently used, particularly over the past decade.

    If you have doubts or concerns about the rise of stress at work then you
    might consider being involved in the research study.

    A survey has been developed that we hope will assist organisations to find
    out what individual and organisational issues may lead to their employees
    claiming that they have become stressed. We believe stress is the "symptom"
    and not the "illness."

    As we are based in the UK, it would be preferable to work with UK companies
    but we would be happy to explore involvement with companies outside the UK.
    The survey cannot be made freely available but we can explore ways of
    working with others to use it.

    I have no wish to enter into a public debate on this at this stage and will
    not respond. This is purely a piece of research so anyone interested please
    respond backchannel

    Alistair McEwen


  • 2.  Challenging Stress at Work

    Posted 09-08-1999 05:27
    Colleagues
    This is a short extract from a very thoughtful response I received from an
    Asian country. I feel it presents a very interesting aspect to the problem.

    "About a year ago, I met a CEO-level employee from one of the biggest
    players in the financial services industry. We were discussing his plans and
    he said pretty much the same thing...people here are delivering the same
    value and quality in their work (in certain areas) as in the US and UK but
    at a far lower cost. Interestingly enough, he mentioned the direct costs of
    employing people and the peripheral costs, ONE OF WHICH WAS THE AMOUNT OF
    MONEY SPENT ON JOB-RELATED LITIGATION AND COMPENSATION.

    This trend may be damaging industries in terms of monetary costs. However,
    it is also increasing the pace of the shifting of jobs out of countries
    where this practice is prevalent. If jobs in the service-industry start
    migrating to Asia or Latin America, there may be a serious problem, maybe
    even a repeat of the unemployment that had resulted from the outsourcing of
    manufacturing."

    Alistair McEwen
    Managing Consultant
    Training for Profit
    Edinburgh, Scotland
    Mail to: alistair.mcewen@virgin.net