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Hi everyone ........

I am preparing the contents for a module on Quality Management in
Education to be taught at postgraduate level to graduate teachers. Any
ideas of what to include?

Thanks all

FE. Farrugia

A few thoughts (top of the mind stuff):

What is quality?
The importance of operational definitions
Deming and his work
Why ranking people and quality development are incompatible
Deming and his work
Brainstorming
Pareto charts
Fishbone diagrams
Process mapping
Deming and more Deming ....

Best regards, Steve Edwards
steve@steglobal.com
The single biggest problem in communication is the illusion that it has
taken place. - George Bernard Shaw

Francis, as you say in Maltese:
Ghandi pjacir! Kif inti? Jien Amerikan. Jien minn New York.

I offer you the following links related to quality management in education.
I assume that you're not focused on higher education but earlier levels.

http://www.ed.gov/databases/ERIC_Digests/ed392368.html

http://www.sccoe.k12.ca.us/restruct.htm

http://www.ed.gov/pubs/CPRE/fb5sbm.html

http://www.ero.govt.nz/Publications/eers1997/97no4hl.htm

higher education:

http://ir-server.willamette.edu/forum98/36-217/AIR9836-217.htm

M'hemmx mn'hiex. Caw,
Cybercollegially,
Charlie Wankel
mg-ed-dv listmaster
wankelc@stjohns.edu

-----Original Message-------

Francis in Malta wrote:

I am preparing the contents for a module on Quality Management in
Education to be taught at postgraduate level to graduate teachers. Any
ideas of what to include?