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  • 1.  Let's talk about something else: Decision making

    Posted 11-28-1999 09:24
    Colleagues
    My response to the excessive chat about attachments is to suggest some may like to talk about something else. I've been thinking about how I (we?) teach decision making. This is as part of a management course that doesn't look in detail at quantitative analysis or OR.

    Decision making is one of about ten topics in a one semester management course. For this topic we look at: different types of decisions; complexity and decision traps such as heuristics, framing errors and escalation of commitment; comparison of the classical and administrative decision models with a couple of brief examples; and wrap up with the pros and cons of using groups.

    The question I have follows one students often ask. Can you identify a bad decision? (By corollary, can you identify a good decision?) It's easy in hindsight but what about foresight? For instance, was Napoleon's (or Hitler's) invasion of Russia a bad decision at the time?

    So I'm looking for examples that are preferably:
    - in a modern organisational setting;
    - detail one or some clear decisions;
    - don't involve too much pluralism (so politics is out for the most part);
    - can be evaluated with foresight;
    - are written up in quotable sources.

    The Bay of Pigs (Janis, Irving L. (1982) Groupthink Second edition, Houghton Mifflin) is a good case. Desperate to hit Castro's Cuba, Kennedy assembled a group of like minded experts who ended up betting the reputation of the US, not to mention the lives of several hundred exiles, on the assumption that the people would rise against the communist regime. But students find it dated and (from this side of the pond) alien.

    Anything better?

    John Naylor
    Liverpool Business School
    Liverpool John Moores University
    UK


  • 2.  Let's talk about something else: Decision making

    Posted 11-28-1999 11:13
    Suggest you look at case method teaching--most cases exercise the decision
    making process which should be at the heart of the objectives in a management
    education program.


  • 3.  Let's talk about something else: Decision making

    Posted 11-28-1999 19:18
    Hi...

    Three years ago in a list whose membership included professional
    psychologists, a flame war occurred, over some comments made about
    "postmodernism". I offered the followed comments then which might be
    appropriate to protagonist and antagonist alike over this attachment
    thing.

    My 1996 post went as follows:
    "I am curious about how those on the list who have conducted
    research on flaming behavior within CMC would characterize the
    exchanges that went on in connection with the entire postmodern
    related postings. Would those same exchanges be considered
    antagonistic if we were in a F2F context? It seems to me that without
    the normal cues that are part of F2F communication a simple word or
    phrase or comment becomes amplified disproportionately. Does
    electronic media do that? What appears as flames in CMC might not
    be flames in F2F.

    It is a smart thing to lighten up a bit in the context of a list and
    perhaps enter into a bit of self reflexivity. After all this is only a
    list.

    Who's egos are being bruised and if they are why? If people on the
    list want to REALLY get into what flaming is I will be glad to take
    you to the Red Hook section of Brooklyn or the 125th street area of
    Manhattan.

    Getting back into self reflexivity. If we are really concerned with
    furthering knowledge it would be interesting to start with ourselves
    in this very non threatening environment of a list and hear in a
    testimonial fashion as to what got you upset and why."

    Mike Chumer
    Head Media and Digital Services, Rutgers Dana Library
    Faculty, School of Communication, Information, and Library Studies