Regarding teams, relationships and service learning, I would like to offer
members of this list an old idea brought back new again. A "best practice"
for building and maintaining long-term customer focus for teams.
I have recently made available, through Blackboard, a course on teaching
teams "how-to" ask customers the all important question: "How are we doing?"
The feedback is used to take customer recognition and appreciation to a
higher level.
The course is free for anyone interested in this subject and especially
trying new ideas in daily operations. Simply enter the course as a guest
and look over the course information. If you would like to take the course,
the directions for enrolling are there. The course is located at:
http://www.blackboard.com/courses/Teams/index.html
I would be happy to answer any questions and would appreciate your
thoughts and experiences with the course.
Sincerely
George Reavis
http://thankingcustomers.com