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Email faux-pas - attributions

  • 1.  Email faux-pas - attributions

    Posted 12-14-1999 16:08
    On 14 Dec 99, at 12:23, Daniel Eveleth wrote:

    >
    > Looking at the current problems through the lense of Attribution Theory
    > and reading many of the posts that have addressed the behavior problems on
    > this list it is clear that the problems (e.g., "unsubscribe" requests)
    > have often been attributed to the individual (i.e., an internal cause),
    > and more specifically, it seems that motivation of the individual(s) has
    > been assigned the cause by many of those who have responded to the problem
    > behaviors with frustration. This is to be expected; many researchers have
    > concluded that observers of behavior problems tend to assign blame to the
    > actor (i.e., the person who performed). Questions for the group are: "Are
    > we making correct attribtutions?" or "Should some of the behavior problems
    > be attributed to external causes?" We should beware of the tendency to
    > assign blame to the actor. If our goal is to "fix" the problem then we
    > must search for the "true" source of the problem, and it may be something
    > associated with the environment.

    I really like your post. The next obvious question is: What data do
    we need to make appropriate attributions?

    Do we have it?
    Do some of us have it?
    How do we get it?

    (are their other data related questions needed here?)


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