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how e-mail can be dysfunctional as a management tool

  • 1.  how e-mail can be dysfunctional as a management tool

    Posted 12-17-1999 15:35
    Another great example of Esteban's point: Ollie North. I think one of the
    key things that individuals need to be taught concerning email is that
    there is no such thing as a "single copy". Unlike paper-based
    communications where any person is capable of shredding or losing
    inconvenient letters, memos, and reports, successfully shredding all copies
    of email is beyond the capability of all but the most technically
    proficient, and even they require significant levels of security access and
    knowledge.

    What this says to me is that an important rule of thumb is: never say
    something in email you would not want the world to see.

    Steve Harper
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    PRAGMATEK Consulting Group, Ltd.
    Steve.Harper@pragmatek.com
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    "Technology . . . is a queer thing. It brings you great gifts with one
    hand, and it stabs you in the back with the other."
    -- C.P. Snow
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