http://www.webshots.com/go?candle
Nicholas W. Twigg wrote:
> Re:
>
> "TQM does not directly address responding to competitive change, competitive
> intelligence, an options approach to risky investments, diversification
> strategies, management of mergers and acquisitions, entry and exit strategies,
> growth strategies, creativity in R&D, technology innovation,
> entrepreneurship, leadership, organizational politics, management of conflict,
> strategic thinking, bounded rationality and selective perception, strategic
> planning processes, management of strategic issues, scenario analysis,
> strategic reward systems, evolutionary strategy, management of uncertainty,
> change management, succession management, organization structure, strategic
> flexibility, social networks within and among organizations, resource
> dependence,
>
> IMHO TQM is a philosophy that encompasses all the above. It is the philosophy that is important, not the checklists that so many 'consultants' would have one
> believe can make a TQM organization. I know of one company that prides itself on being very TQM oriented (so much so that they had Dr. Deming himself come to the
> company). One problem that I see is that they continue to compensate their people on commission alone. The compnies leadership cannot bring themselves to accept
> that TQM means managers giving up control. TQM requires a very transformational type of leader, not a transactional type of manager, NIck
--
Dr. Haya Kivilis-Ofek
8th Biniamini St.
Tel Aviv 67459
tommy@aquanet.co.il
URL: http://www.angelfire.com/ak/ofek