I have used several resources when I do training in this area that are helpful
They include
Coping With Difficult People by Robt Bramson, (Dell; 1988)
and
Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities by Susan Benjamin (McGraw-Hill; 2008)
Other resources include:
IS YOUR BOSS A PSYCHOPATH?
Alan Deutschman.
Fast Company. Boston:
Jul 2005. , Iss. 96; pg. 44, 8 pgs
Surviving The Boss From Hell (HBR Case Study) by David Silverman, Harvard Business Review, Sept. 2009, pg 33-40 ( with commentary )
Also, there are also some good things written about Influencing Up which may be a phrase to use when googling or searching library or book resources.
These should be of some help.
--Linda Gasser
At 03:48 PM 10/8/2009, you wrote:
Apologies for cross postings
I am trying to wade through the plethora of things out there to find some helpful (not full of platitudes) references on managing ones supervisor. Before you ask, no I do not need it to better manage my Dean nor am I going to hand it out to my faculty because they need to better manage me (although that is a thought
..). I have a former student with an idiot for a boss and he needs some concrete suggestions beyond my very limited expertise in the area. The stuff I have looked at so far just doesnt have much to offer. If you know of references that you believe are actually helpful please send me some suggestions and I will post to the list once I compile them.
Regards
Mark
- - - - - - - - - - - - - - - - - - -
Mark P. Sharfman, Ph.D.
Professor of Strategic Management
Director, Division of Management & Entrepreneurship
Price College of Business
307 W. Brooks - Rm. 206A
University of Oklahoma
Norman, OK 73019-0450 USA
+405.325.5689 (voice)
+405.325.7688 (fax)
Msharfman@ou.edu
http://faculty-staff.ou.edu/S/Mark.P.Sharfman-1/
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Linda Gasser, Ph.D.
Assistant Professor, School of Business
Ithaca College
436 Park Center
Ithaca, NY 14850
lgasser@ithaca.edu
Phone: 607-274-1915
AND
Lecturer in Human Resources, ILR School
ADDRESS:
157 Ives Hall
Cornell University
Ithaca, NY 14853
e-mail: LSG3@Cornell.edu
Phone: 607-255-1228