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Volume 9 Issue 1 of Benchmarking: An International Journal, is now
available via Emerald Fulltext.

* Subscribers - click here for access
http://www.emeraldinsight.com/1463-5771.htm


* Non Subscribers - click here for a free trial
http://www.emeraldinsight.com/rpsv/cgi-bin/emft.pl


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Table of contents follows :-

Title: Benchmarking performance management systems
Author: Amir M Sharif
Pages: 62-85
Keywords: Performance Management; Information; Management; Internet;
Technology; Management Information Systems
Article Type: Survey
Content Indicators: Research - ** Practice - ** Originality - **
Readability - **


Title: On functional differences and quality understanding
Author: S Thomas Foster; Lyman Gallup
Pages: 86-102
Keywords: Quality Management; Corporate Culture; Functional
Differentiation
Article Type: Theoretical with Application in Practice; Survey
Content Indicators: Research - ** Practice - ** Originality - **
Readability - **


Title: Assessment of products' standards in Jordanian manufacturing
companies
Author: Ibrahim Rawabdeh
Pages: 28-42
Keywords: Standards; Assessment; Manufacturing; Developing Countries;
Jordan
Article Type: Survey
Content Indicators: Research - ** Practice - ** Originality - **
Readability - **


Title: A business excellence approach to generic benchmarking in SMEs
Author: Rodney McAdam; Michael Kelly
Pages: 7-27
Keywords: Small- To Medium-Sized Enterprises; Generics; Benchmarking;
Case
Studies; Quality; Management
Article Type: Theoretical with Application in Practice; Survey
Content Indicators: Research - ** Practice - ** Originality - **
Readability - **


Title: The increasing scope of training and development competency
Author: Zane Berge; Marie de Verneil; Nancy Berge; Linda Davis; Donna
Smith
Pages: 43-61
Keywords: Competences; Training; Development; Literature; Performance
Article Type: Literature Review
Content Indicators: Research - *** Practice - ** Originality - **
Readability - **


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For further information, please go to the relevant homepage within our
portfolio - http://www.emeraldinsight.com/journals/index.htm

Volume 9 Issue 3 of Benchmarking: An International Journal, is now
available via Emerald Fulltext.

* Subscribers - click here for access
http://www.emeraldinsight.com/1463-5771.htm

* Non Subscribers - click here for a free trial
http://www.emeraldinsight.com/rpsv/cgi-bin/emft.pl

**********************************************
Table of contents follows :-

Title: What to benchmark?: A systematic approach and cases
Author: Luiz C.R. Carpinetti; Alexandre M. de Melo
Pages: 244-255
Keywords: Benchmarking; Kaizen; Bpr; Tqm
Article Type: Theoretical with Application in Practice
Content Indicators: Research - ** Practice - *** Originality - **
Readability - **


Title: The theory and practice of benchmarking: then and now
Author: Mahmoud M. Yasin
Pages: 217-243
Keywords: Literature; Benchmarking; Development; Theory; History
Article Type: Literature Review
Content Indicators: Research - ** Practice - ** Originality - **
Readability - **


Title: Benchmarking manufacturing planning and control (MPC) systems:
An
empirical study of Hong Kong supply chains
Author: Joseph W.K. Chan; N.D. Burns
Pages: 256-277
Keywords: Manufacturing; Planning; Control; Organizational Performance
Article Type: Survey
Content Indicators: Research - ** Practice - ** Originality - **
Readability - **


Title: Cycle of success: a strategy for becoming agile through
benchmarking
Author: Ryan Underdown; Srinivas Talluri
Pages: 278-292
Keywords: Agile Production; Benchmarking; Kaizen; Networking; Small
Firms
Article Type: Theoretical with Application in Practice
Content Indicators: Research - ** Practice - ** Originality - **
Readability - **


Title: Learning to compete: the value of internal benchmarking
Author: Paul Hyland; Ron Beckett
Pages: 293-304
Keywords: Learning; Internal Auditing; Improvement; Benchmarking
Article Type: Theoretical with Application in Practice
Content Indicators: Research - ** Practice - ** Originality - **
Readability - **


*********************************************

For further information, please go to the relevant homepage within our
portfolio - http://www.emeraldinsight.com/journals/index.htm

Wendy Gregory is away on holiday and University business between 1st
August and 18th August 2002. If your e-mail request is urgent, please
contact one of the research secreatries on businessresearch@hull.ac.uk

Thank you.