From: Fred Nickols [mailto:
nickols@safe-t.net]
Tyrone Pitsis asks for jokes, anecdotes, definitions, etc, about
consultants. In doing so, Tyrone makes use of the old saw about a
consultant being someone who comes in to your organization, borrows your
watch, tells you what time it is, then keeps the watch and charges you
an
exorbitant fee. I've heard that saw on more than one occasion during my
30
years as a consultant (internal and external) and, although I appreciate
the client sentiment it sometimes expresses, it also seems to me that
there
is another way of interpreting that remark. It goes like this...
A consultant is usually outside the client organization, hence the
"someone
who comes in" portion of the preceding definition. Consultants learn
about
their clients from observing them and it is what they learn about their
clients that they eventually share with their clients. This accounts for
the portions of the definition pertaining to "borrows your watch" and
"tells you what time it is." Consultants also retain what they learn,
thus
"keeps the watch."
And what about "charges you an exorbitant fee"? Well, for me, that
portion
of the definition refers to the fact that people who can't see what's
right
in front of them typically downplay the value of those who succeed in
getting them to see those matters. It is as though they are saying, "I
should have seen that all along, so I resent having to pay your fee for
pointing it out to me."
A consultant, then, is someone who helps others profit or learn from
their
own experience. A really good consultant also helps clients see the
value
of their experience and so the fees are rarely seen as "exorbitant."
>As part of our research into organization cognition and consulting we
>are looking at interesting, pertinent and/or humorous definitions,
>stories, jokes or fables about consultants. For example, some people
>have defined a consultant as someone who asks to borrow your watch to
>tell you the time, charges you an exorbitant fee, and leaves without
>returning the watch to you. Things like that!
>
>Tyrone S. Pitsis
>School of Management
>University of Technology, Sydney
Regards,
Fred Nickols
740.397.2363
nickols@safe-t.net
"Assistance at a Distance"
http://home.att.net/~nickols/articles.htm