Gary,
You ask an interesting question about how to convince corporate management
that leadership courses offer an acceptable return on investment. To answer
the question, however, and also possibly to complete our discussion on
leadership, we need to ask what management expects. While one argument about
positive ROI may be compelling to some, it may be meaningless to others
depending on their perception of their need and expectations from leadership
education / training.
The questions that come to mind are therefore what do we know about what
corporate management wants from leadership development? What key performance
metrics can we expect them to use to evaluate leadership courses? How well
do we understand what corporate management wants and whether or not we can
meet it?
Unless we can answer those questions I doubt very much we can ever put
together a good ROI argument.
Cheers,
Jean-Marc Guillemette
-----Original Message-----
From: Gary Lundquist [mailto:
garyl@market-engineering.com]
Sent: Tuesday, September 17, 2002 2:13 PM
To:
MG-ED-DV@MAELSTROM.STJOHNS.EDU
Subject: [MG-ED-DV] The value of leadership
Colleagues,
This summer we had a dynamic dialog about leadership. Marvelous!
Now I'd like to ask another question.
How do we justify investment in leadership development?
That is, how would a budding leader justify company $ spent to send that
person to leadership training?
What is the return on investment in leadership development? What do we
(companies, societies) get from having effective leaders?
For those of you who teach leadership, what return on investment do you
provide?
This answer has to go beyond educated, practiced individuals to what
those people can accomplish for their employers (societies) that they
couldn't do before.
In particular, I'm looking for answers that will convince corporate
management. That means that the answers have to go beyond processes and
tasks to results and the value of the results.
Thanks, in advance, for sharing your knowledge.
Gary
----------------------------
The only way to manage change...
is with change.
Gary Lundquist - The Accelerator
303-840-9929
www.market-engineering.com
garyl@market-engineering.com