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T&D Extra is an information service of Training & Development
magazine, published by the American Society for Training &
Development,
www.astd.org. **********************************************************************
Here's what you'll find in this month's T&D magazine:
PETER DRUCKER
T&D's editor-in-chief talks with the king of insight.
KEEPING TEAM CONFLICT ALIVE
Don't try to eliminate team conflict. Leverage it to make teams more
creative. Here's how.
PLUS,
*Distance Learning: Reach Out and Teach Someone
*Five-Minute Sales Coaching
*Make the Grade With Testing Software
Make it easy. Bookmark our Webpage!
(http://www.astd.org/virtual_community/td_magazine)
This month's columns:
NEWS YOU CAN USE: Halvah Nice Day
Some foreign countries are just catching on to customer service--plus
ROM (return-on-management), a project-based company with no
departments or titles, and more NYCU.
TRAINING 101: The Building Blocks of Business Literacy
Trainer Karen Berman gives you the basics to make your business more
business-like.
CAREER POWER: Finding out What's Next for You
Richard Koonce has some tips on how to determine your next career
move.
@WORK: Reality Bytes
The Year-2000 bug--hype or truth? Plus, wired colleges, Web jams, and
worldwide inns.
TECH TALK: Where the Wired Things Are
Christine Sevilla and Timothy Wells tell how to make electronic
conferencing pay off for your organization.
TRENDS: Arrested Development
A new survey shows that companies worldwide are providing technical
and skills training, but neglecting other development opportunities
for employees.
WORKING LIFE: Just Rewards
Employees get rubber chickens and like it! Plus, a temp-ting True
Tale.
BOOKS
This month, we feature "Outlearning the Wolves: Surviving and Thriving
in a Learning Organization," by David Hutchens.
IN GEAR
Check out our new-products column. And, don't miss Media Reviews from
TMR!
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OUTTA SITE
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Keep up-to-date with the latest HRD trends, information, events, and
research online at ASTD's Virtual Community (http://www.astd.org).
This month, discover
* ONLINE CHAT. ASTD holds special interactive events on the Virtual
Community. Some are "real-time" chat events that take place in our
chat rooms. They're free, open to all, and are immediate, real-time
ways to connect with subject-matter experts, colleagues, and ASTD
staff. Check out the schedule at
http://www.astd.org/virtual_community/online_events. * TECHNICAL TRAINING COMMUNITY. From trainers to managers, from IT to
TQM--this online community is for anyone interested in skills-based
training and performance improvement. Go to
http://www.astd.org/virtual_community/comm_techtraining. * T&D DISCUSSION FORUM. Participate in threaded discussions of current
T&D articles with colleagues and T&D staff. Register and log in at
http://www.astd.org/virtual_community/eshare. **********************************************************************
T&D EXTRA is an information service of Training & Development
magazine, published by the American Society for Training &
Development. Point of contact: Donna Abernathy, technology and
products editor,
dabernathy@astd.org.
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