Discussion: View Thread

A good rule is:
If it can be read by a computer it is data and if it can be read by a human
it is data but if it surprises either one (an Aha!) it is knowledge. No
reports, yet, of computer Aha's!

Your example is all data.

> ------------------------------
>
> Date: Sat, 4 Jan 2003 16:28:40 -0800
> From: Conna Condon <gandolf@cyberverse.com>
> Subject: Re: Knowledge Management Fad, link to T.D. Wilson paper
>
> G Lundquist provides:
>
> " Knowledge: Information processed through a human mind
> Wisdom: Knowledge tested over time and found useful, perhaps even
> true."
>
>
> Conna Condon provides this sample for consideration:
>
> A computer problem's information is processed through a human mind to
> determine the solution. The solution is implemented and it works. The
> trouble ticket is noted with the diagnostics, symptoms, and solution.
This
> solution is found to be useful and true over time several times.
>
> The expert system is coded with the diagnostics, symptoms, and solution.
>
> Techs use the expert system for several months quite happily
>
> The next year they start to notice that the solution isn't always working.
> They realize the new models of PCs have a change that impacts the
solution.
>
> The expert system is updated.
>
> Now, I ask you, is this knowledge and wisdom and is it being managed?
>
>

As one anointed by Loki to post things on listservers,
I must say that the dialogue on the server when the
pontiffs (only a few realise they are only Cardinals,
Priests, and Lay People) are on vacation is much more
interesting, thoughtful, and thought provoking.
Regards,
Romie

P.S. You're welcome.

=====
Prof. Romie F. Littrell, Ph.D.
Facutly of Business
Auckland University of Technology
Private Bag 1020
Auckland 1020, New Zealand
Fax (64) 9 - 917 -9629

__________________________________________________
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I have said for years that no matter how much computer programs "massage" data, the results remain as data. I call it "information" if a human/brain looks at data (either computerized or not) and makes a decision using the data as one input.
Edryce
Jack Ring <jring@amug.org> wrote:A good rule is:
If it can be read by a computer it is data and if it can be read by a human
it is data but if it surprises either one (an Aha!) it is knowledge. No
reports, yet, of computer Aha's!

Your example is all data.

> ------------------------------
>
> Date: Sat, 4 Jan 2003 16:28:40 -0800
> From: Conna Condon
> Subject: Re: Knowledge Management Fad, link to T.D. Wilson paper
>
> G Lundquist provides:
>
> " Knowledge: Information processed through a human mind
> Wisdom: Knowledge tested over time and found useful, perhaps even
> true."
>
>
> Conna Condon provides this sample for consideration:
>
> A computer problem's information is processed through a human mind to
> determine the solution. The solution is implemented and it works. The
> trouble ticket is noted with the diagnostics, symptoms, and solution.
This
> solution is found to be useful and true over time several times.
>
> The expert system is coded with the diagnostics, symptoms, and solution.
>
> Techs use the expert system for several months quite happily
>
> The next year they start to notice that the solution isn't always working.
> They realize the new models of PCs have a change that impacts the
solution.
>
> The expert system is updated.
>
> Now, I ask you, is this knowledge and wisdom and is it being managed?
>
> ------------------------------


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