I am wondering whether your tool is intended for students in training
programs or academic programs. If it is intended for academic business
schools, I would wonder how well we can gauge job requirements and whether
our job is to teach them vocational skills. One of the things I teach my
upper level students in my change management course is that they have to
view their careers as ever-changing, that they will likely be doing
something different in 10 years from what they were doing upon graduation.
The message is that vocational skills training in university is risky and
that we should be teaching them principles and concepts that are broad and
transferable. Some of the best skills they learn with me are conceptual,
analytic and strategic thinking skills.
Deborah Nixon
University of Toronto and Ryerson University
-----Original Message-----
From: Management Education and Development Discussion
[mailto:
MG-ED-DV@MAELSTROM.STJOHNS.EDU]On Behalf Of
TQM1BOB@aol.com
Sent: September 5, 2003 7:16 AM
To:
MG-ED-DV@MAELSTROM.STJOHNS.EDU
Subject: Quality Function Deployment
Colleagues:
In a previous communication I have described how Quality Function Deployment
(QFD) can be used to build a curriculum that meets the needs of one's
stakeholders and allow one to graduate students who match up directly with
the job
requirements that face them after graduation. Now I have expanded the use of
the
QFD tool to assess an established curriculum and to develop, implement, and
assess a strategic plan for a department. If you are interested in receiving
the
directions and the self-scoring templates, contact me via email at
TQM1BOB@AOL.COM/ Directions will be sent as MS Word attachments;
Self-scoring templates
will be sent as MS Excel attachments. Brief descriptions of the articles are
shown below. There is no charge for these; however, I would like to know if
the
information was useful.
Most sincerely yours,
Bob Cornesky
Cornesky & Associates
1003 Ravenswood Drive
Anderson, SC 29625
Tel: (864) 231-9780
Email:
TQM1BOB@AOL.COM
Curriculum Assessment by Quality Function Deployment
This communication describes how to employ QFD to assess an established
curriculum.
By using QFD as described in this communication you can assess the following
in an established curriculum:
1) The perceived importance of each competency for success in the workplace,
2) The perceived level of mastery that should be required for each
competency,
3) The effectiveness of how each course addresses not only its assigned
terminal competencies, but the other competencies throughout the curriculum
as
well,
4) The relative importance of each course to the entire curriculum, and,
5) The number of intense learning experiences available for the students to
master each competency at the designated mastery level.
Directions will be sent as a MS Word attachment; Self-scoring template will
be sent as a MS Excel attachment.
______
Using Quality Function Deployment to Develop, Implement and Assess the
Progress of a Departmental Strategic Plan
This communication describes how to employ Quality Function Deployment (QFD)
to develop, implement, and assess the progress of a departmental strategic
plan.
By using QFD as described in this communication one can determine the
following:
1) The perceived importance of each 'Core Indicator of Effectiveness' (CIE),
2) The perceived effectiveness of each procedure and/or action taken to
address each CIE,
3) The relative importance of each procedure and/or action to the plan, and,
4) An appraisal of the progress in providing quality experiences for each of
the CIE.
Directions will be sent as a MS Word attachment; Self-scoring template will
be sent as a MS Excel attachment.