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  • 1.  Erwin's Eight

    Posted 12-07-2003 11:42
    Colleagues,

    I'd like to invite an addition to Erwin's Eight questions.

    Weinstein in Market Driven Management presented a very simple model.
    Inside-out management: Make products, deliver products to the market.
    Outside-in management: Learn about customer needs, build products to
    meet those needs better than alternatives, then deliver a complex cluster of
    benefits to the market.

    Ted Levitt said essentially the same thing in Marketing Myopia.

    I see companies all the time doing what they think is right, yet missing the
    point with customers.
    It is a paradigm problem.
    Our decisions depend on our paradigms.

    What questions can we ask that will cause us to examine our fundamental
    decision-making paradigms.
    How can we question our paradigms?
    Especially when we are not even aware that we are operating from
    paradigms?
    How can we distinguish between making the best possible decision from an
    effective paradigm and making the best possible decision from an ineffective
    paradigm?

    Thank you all for your participation in this thread.

    Best,

    Gary

    ----------------------------
    Innovation and Branding - done Strategically

    Gary Lundquist - The Accelerator
    Market Engineering International
    303-840-9929 www.market-engineering.com
    garyl@market-engineering.com

    Making and keeping satisfied customers,
    at a profit, over time,
    in a competitive environment.


  • 2.  Erwin's Eight

    Posted 12-07-2003 21:04
    Small addition:

    Gary Lundquist wrote:

    > [snip]
    > Especially when we are not even aware that we are operating from
    > paradigms?

    As I understand the meaning of 'paradigm,' we are _always_ operating from
    paradigms. A certain amount of self awareness is necessary to understand the
    outlines of the key ones involved. But to operate without _any_ paradigms? I
    don't really think so.

    Cheers,
    Jay
    --
    Jay Warner
    Principal Scientist
    Warner Consulting, Inc.
    4444 North Green Bay Road
    Racine, WI 53404-1216
    USA

    Ph: (262) 634-9100
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