Sorry for the preceding post. It got away from me while preparing this
post.
It seems the Erwin's Eight groups is short one.
Situation Awareness is a mark of intelligent enterprises. Knowing not only
the external situation but also the internal situation is certainly one of
the responsibilities of management and leaders.
As I review Erwin's Eight, to wit,
1. Leading toward determining desirable outcome conditions and setting
appropriate goals
2. Practicing appropriate participation
3. Ensuring appropriate communications in all relevant direction, by all
who have something that should be communicated
4. Ensuring that the needed competence is available
5. Guiding toward a satisfying climate
6. Ensuring coordination and stimulating cooperation
7. Leading toward appropriate norms
8. Ensuring appropriate follow-up
I so not see adequate provision for Situation Awareness. Thus we are not
calling for appropriate questions but a new group of questions.
What say ye, Erwin?
> ------------------------------
>
> Date: Sun, 7 Dec 2003 09:42:02 -0700
> From: Gary Lundquist <
garyl@market-engineering.com>
> Subject: Re: Erwin's Eight
>
> Colleagues,
>
> I'd like to invite an addition to Erwin's Eight questions.
>
> Weinstein in Market Driven Management presented a very simple model.
> Inside-out management: Make products, deliver products to the market.
> Outside-in management: Learn about customer needs, build products to
> meet those needs better than alternatives, then deliver a complex cluster
of
> benefits to the market.
>
> Ted Levitt said essentially the same thing in Marketing Myopia.
>
> I see companies all the time doing what they think is right, yet missing
the
> point with customers.
> It is a paradigm problem.
> Our decisions depend on our paradigms.
>
> What questions can we ask that will cause us to examine our fundamental
> decision-making paradigms.
> How can we question our paradigms?
> Especially when we are not even aware that we are operating from
> paradigms?
> How can we distinguish between making the best possible decision from
an
> effective paradigm and making the best possible decision from an
ineffective
> paradigm?
>
> Thank you all for your participation in this thread.
>
> Best,
>
> Gary
> ------------------------------
>
> Date: Sun, 7 Dec 2003 20:04:27 -0600
> From: Jay Warner <
quality@a2q.com>
> Subject: Re: Erwin's Eight
>
> Small addition:
>
> Gary Lundquist wrote:
>
> > [snip]
> > Especially when we are not even aware that we are operating from
> > paradigms?
>
> As I understand the meaning of 'paradigm,' we are _always_ operating from
> paradigms. A certain amount of self awareness is necessary to understand
the
> outlines of the key ones involved. But to operate without _any_
paradigms? I
> don't really think so.
>
> Cheers,
> Jay
>