Discussion: View Thread

I'm surprise that no one has mentioned Gary Klein:
http://www.decisionmaking.com

I think of his stuff as the part that Kepner & Tregoe left out.

William A. Weech (WeechWA@state.gov)
Leadership and Management School
Foreign Service Institute
OpenNet: http://fsi.state.gov
Telephone: (703) 302-7198
This e-mail is UNCLASSIFIED based on definitions provided in Executive Order
12958.

> -----Original Message-----
> From: Management Education and Development Discussion
> [mailto:LISTSERV@MAELSTROM.STJOHNS.EDU]
> Sent: Tuesday, December 07, 2004 12:33 AM
> To: Recipients of MG-ED-DV digests
> Subject: MG-ED-DV Digest - 5 Dec 2004 to 6 Dec 2004 (#2004-192)
>
Whenever someone says decision or decision-making to me, several
names comes to mind right away: Drucker, Mintzberg, Vroom (& Yetton), Thomas
Saaty, Kepner & Tregoe.

Who else comes to mind?

Regards,

Fred Nickols, CPT
Senior Consultant
Distance Consulting
"Assistance at A Distance"
nickols@att.net
www.nickols.us

Thanks, Bill. Klein's "stuff" is consistent with some other notions I've
found (as well as some of my own "stuff"). :-)

Chief among all this "stuff" are the notions that (1) decision makers
typically "recognize a course of action" (i.e., see clearly what to do as
opposed to formulating and selecting from among choices) and that (2) being
able to visualize the situation is a vital factor in recognizing an
appropriate course of action. As Mintzberg et al pointed out in their
oft-cited paper from the 70s, a decision is more a commitment to a course of
action than it is a matter of choosing between alternative or from among
options.

And, it is indeed the "stuff" that Kepner & Tregoe left out.

P.S. Looks like the military is feasting on Klein's "stuff." Does that
include State?

Regards,

Fred Nickols
nickols@att.net


> -----Original Message-----
> From: Weech, William A [mailto:WeechWA@state.gov]
> Sent: Tuesday, December 07, 2004 8:22 AM
> To: 'Management Education and Development Discussion'
> Cc: 'Fred Nickols'
> Subject: RE: Who Else Comes To Mind?
>
> I'm surprise that no one has mentioned Gary Klein:
> http://www.decisionmaking.com
>
> I think of his stuff as the part that Kepner & Tregoe left out.
>
> William A. Weech (WeechWA@state.gov)
> Leadership and Management School
> Foreign Service Institute
> OpenNet: http://fsi.state.gov
> Telephone: (703) 302-7198
> This e-mail is UNCLASSIFIED based on definitions provided in Executive
> Order
> 12958.

I would not say that the Department of State is "feasting" on Klein's work
on decision making. We do cover both Klein's and Kepner & Tregoe's ideas in
our managerial decision making course and try to get participants to reflect
on how these concepts apply to their real worlds.

Now that I think about it, another person's whose work has influenced our
course is Paul Nutt. We cite his research on participation get trainees to
reflect on when and how they should involve others in decisions.

William A. Weech (WeechWA@state.gov)
Leadership and Management School
Foreign Service Institute
OpenNet: http://fsi.state.gov
Telephone: (703) 302-7198
This e-mail is UNCLASSIFIED based on definitions provided in Executive Order
12958.


-----Original Message-----
From: Fred Nickols [mailto:nickols@worldnet.att.net]
Sent: Tuesday, December 07, 2004 9:53 AM
To: 'Weech, William A'; 'Management Education and Development
Discussion'
Subject: RE: Who Else Comes To Mind?


Thanks, Bill. Klein's "stuff" is consistent with some other notions
I've found (as well as some of my own "stuff"). :-)

Chief among all this "stuff" are the notions that (1) decision
makers typically "recognize a course of action" (i.e., see clearly what to
do as opposed to formulating and selecting from among choices) and that (2)
being able to visualize the situation is a vital factor in recognizing an
appropriate course of action. As Mintzberg et al pointed out in their
oft-cited paper from the 70s, a decision is more a commitment to a course of
action than it is a matter of choosing between alternative or from among
options.

And, it is indeed the "stuff" that Kepner & Tregoe left out.

P.S. Looks like the military is feasting on Klein's "stuff." Does
that include State?

Regards,

Fred Nickols
nickols@att.net


-----Original Message-----
From: Weech, William A [mailto:WeechWA@state.gov]
Sent: Tuesday, December 07, 2004 8:22 AM
To: 'Management Education and Development Discussion'
Cc: 'Fred Nickols'
Subject: RE: Who Else Comes To Mind?

I'm surprise that no one has mentioned Gary Klein:
http://www.decisionmaking.com

I think of his stuff as the part that Kepner & Tregoe left
out.

William A. Weech (WeechWA@state.gov)
Leadership and Management School
Foreign Service Institute
OpenNet: http://fsi.state.gov
Telephone: (703) 302-7198
This e-mail is UNCLASSIFIED based on definitions provided in
Executive Order 12958.

Thanks, again, Bill.

Regards,

Fred Nickols
nickols@att.net


> -----Original Message-----
> From: Management Education and Development Discussion [mailto:MG-ED-
> DV@MAELSTROM.STJOHNS.EDU] On Behalf Of Weech, William A
> Sent: Tuesday, December 07, 2004 10:34 AM
> To: MG-ED-DV@MAELSTROM.STJOHNS.EDU
> Subject: Re: Who Else Comes To Mind?
>
> I would not say that the Department of State is "feasting" on Klein's work
> on decision making. We do cover both Klein's and Kepner & Tregoe's ideas
> in
> our managerial decision making course and try to get participants to
> reflect
> on how these concepts apply to their real worlds.
>
> Now that I think about it, another person's whose work has influenced our
> course is Paul Nutt. We cite his research on participation get trainees to
> reflect on when and how they should involve others in decisions.
>
> William A. Weech (WeechWA@state.gov)
> Leadership and Management School
> Foreign Service Institute
> OpenNet: http://fsi.state.gov
> Telephone: (703) 302-7198
> This e-mail is UNCLASSIFIED based on definitions provided in Executive
> Order
> 12958.
>
>
> -----Original Message-----
> From: Fred Nickols [mailto:nickols@worldnet.att.net]
> Sent: Tuesday, December 07, 2004 9:53 AM
> To: 'Weech, William A'; 'Management Education and Development
> Discussion'
> Subject: RE: Who Else Comes To Mind?
>
>
> Thanks, Bill. Klein's "stuff" is consistent with some other notions
> I've found (as well as some of my own "stuff"). :-)
>
> Chief among all this "stuff" are the notions that (1) decision
> makers typically "recognize a course of action" (i.e., see clearly what to
> do as opposed to formulating and selecting from among choices) and that
> (2)
> being able to visualize the situation is a vital factor in recognizing an
> appropriate course of action. As Mintzberg et al pointed out in their
> oft-cited paper from the 70s, a decision is more a commitment to a course
> of
> action than it is a matter of choosing between alternative or from among
> options.
>
> And, it is indeed the "stuff" that Kepner & Tregoe left out.
>
> P.S. Looks like the military is feasting on Klein's "stuff." Does
> that include State?
>
> Regards,
>
> Fred Nickols
> nickols@att.net
>
>
> -----Original Message-----
> From: Weech, William A [mailto:WeechWA@state.gov]
> Sent: Tuesday, December 07, 2004 8:22 AM
> To: 'Management Education and Development Discussion'
> Cc: 'Fred Nickols'
> Subject: RE: Who Else Comes To Mind?
>
> I'm surprise that no one has mentioned Gary Klein:
> http://www.decisionmaking.com
>
> I think of his stuff as the part that Kepner & Tregoe left
> out.
>
> William A. Weech (WeechWA@state.gov)
> Leadership and Management School
> Foreign Service Institute
> OpenNet: http://fsi.state.gov
> Telephone: (703) 302-7198
> This e-mail is UNCLASSIFIED based on definitions provided in
> Executive Order 12958.

Fred,

Dr. Dale Zand who pioneered (1970's) the measurement of the effectiveness of
group decision making.

Dr. David Ullman, www.robustdecisions.com who pioneered Bayesian Belief
Networks in product design (design = the elaboration of information
punctuated by decision).

Dr. Gary Klein whose books on the Natural Decision Model reveal that most of
the stuff on rational decision making is often taught but rarely used.
Latest book is "Intuition at Work"

Dr. Jens Rasmussen, Denmark, who is a leading researcher on the phenomenon
wherein a series of decisions are made, each locally correct but
cumulatively a disaster. Examples are Chernobyl, Three Mile Island and (my
view, most of the social legislation passed by governments). Also likely
that this phenomenon is the root of the billions of dollars of
'restructuring costs' stated in corporate Annual Reports..

Dr. John Warfield, who clarified the notions of Groupthink and Clanthink and
defined a third, Spreadthink.

cheers,