Those of us who make our living trying to improve matters on the human side
of enterprise are familiar with and make use of the word "feedback" on a
regular basis. Unfortunately, that word is all too often misused and what
passes for feedback is not feedback at all. Some years back I wrote and
published a paper in which I elaborated upon the differences between the
technical meaning of "feedback" and the ways in which that term has come to
be used in the social and behavioral sciences as well as in the ordinary
practice of management. That paper, "Feedback About Feedback," is this
month's featured article on my web site. Simply go to my home page
(www.nickols.us) and click on the link to the paper.
Regards,
Fred Nickols
Senior Consultant
Distance Consulting
"Assistance at A Distance"
nickols@att.net
www.nickols.us
"Constructive Criticism is an Oxymoron"